Category 283
Discussion List
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How do we restore accidentally canceled activities?Summary: We have accidentally canceled numerous activities in the system for the upcoming date. How do we go about restoring them into a pending status to continue busin… -
Use of Tech GPS location with real-time trafficSummary: Is resource GPS location used as starting point of travel with real-time traffic estimates after route has been activated? Content (please ensure you mask any c… -
How to set activity precedence during auto routing based on an activity field value ?I would like to know how we could define the activity assignment sequence based on a specific activity field value in auto routing plan. For example, activity with activ…
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OFS Application Autonomous Database Time OutSummary: If the autonomous database is down, is there a time out for real time file? If so, what is it? Content (required): Our client is asking if the autonomous databa…Sherry Lyu-Oracle 12 views 1 comment 0 points Most recent by Shawn Call-Support-Oracle Field Service
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Type Resourse "Worehuose"Summary: Good afternoon, everyone, Is there more information about the new resource type with role "Warehouse"? I only found the description in update 24A. Thank you ver…Alliansys soporte 23 views 1 comment 0 points Most recent by Shawn Call-Support-Oracle Field Service
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What is the new end of life for an OFS product ( In new release process column EOL is now removed)?Summary: We noticed that for 24A product release process, column end of life support is removed and there is no mention of by when support will be provided for an older …
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How to identify when an activity is rescheduled by routing?Summary: Content (please ensure you mask any confidential information): Hello good morning community; We would like to know if there is a way to identify when an activit… -
How to see parts catalog image that requires autenticationHi Everyone, In the parts catalog sync, part's image paths are extracted from Oracle ERP and passed to the OFS . The image URLs are private and require authentication to…Kiran Rajendran-121079 32 views 3 comments 0 points Most recent by Gustavo Guarin-Oracle Field Service -
Rest API Get Resource User is not showing responseSummary: mainResourceId of user matches to the resourceId of resource but there is no result coming back when getting resource users. Content (please ensure you mask any…Sherry Lyu-Oracle 83 views 6 comments 0 points Most recent by Sreeharsha Venkata-Oracle Field Service
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Recreate From Another Instance- Target instance meta dataSummary: Do we have a possibility to get meta data of target instance after performing Recreate From Another Instance. we are looking for details like what was source us…
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Add additional Inventory properties in Required Inventory and Inventory grid screensHi Everyone , Our customer wanted to see additional parts details /fields in the required parts and inventory grid screens. So far this features is not supported in OFS …Kiran Rajendran-121079 82 views 5 comments 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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resource usage plugin- can be integrated apart from wacs?Summary: This is what documenatation says: Upon completion of resource usage which calls Oracle Integration Cloud (Oracle Utilities OFSC WACS Resource Usage Details inte…megha_aggarwala 52 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service -
Routing an FA without Work ZoneSummary: Hi. Currently, our business rule is set up to use work zone support to let the FAs auto-routed to their designated buckets via routing plans. However, we have o…Melvin Manalastas 32 views 3 comments 0 points Most recent by Sreeharsha Venkata-Oracle Field Service
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Configuration Parts CatalogsSummary: Hello, good afternoon, This time I am trying to configure Parts Catalogs but I can't find much documentation about this feature and how it works. I only found i…
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How to set up Capacity Areas in OFSC with work zonesSummary: We would like to be able to check the available capacity in a work zone but there does not seem to be a way of doing this using the Capacity & Quota module in O…
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Post recreating OFS environment from another instance whether we will have backup of old instanceSummary: Post recreating OFS environment from another instance whether we will have backup of old instance. This is needed to ensure if we see many issues on new created…Digvijay Karasi 54 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Upload parts to the catalogSummary: Issue: language have added language as english in my put request, getting response as success but still..not accesible due to language issue. Also want to under…
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Asset Details OFS Standard Plugin ParametersUnable to configure Asset Plugin We have tried installing the latest Asset 360 plugin (23C) and noticed that there is a mandatory parameter called "NodeTypeCodes". Where…
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spares inventory wrt normal inventorySummary: In daily operation, business need to carry out repairs / replacement of meter device in a quick manner. As such, they may allocate some spare meters to the emer…
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list of the existing attributes (fields) native to OFSC.Summary: My client is looking for native data attributes wrt field service . Does Oracle provides it? how can i get standard list of all fields for all entities with maj…megha_aggarwala 41 views 6 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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In Dispatch Console Map, FA is showing a crossed location icon. What does it mean?Summary: Hi. Our field rep is using the dispatch console map so that they can easily see and access how the activities will be orderly scheduled and routed based on thei…
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Default refresh time for the Dispatch console time viewHi Team, I wanted to know if there is a default refresh time for the dispatch console time view and also if its customizable. I could find a user field called 'Refresh R…Anusree Sahadevan 51 views 3 comments 0 points Most recent by Juan Cruz-Support-Oracle Field Service
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Usage of parts catalog in required inventoryHi All, We have a requirement to manually add required parts by dispatches when needed. To utilize the out of the box feature, we enabled the parts catalog and we are ab…Kiran Rajendran-121079 51 views 2 comments 0 points Most recent by Gustavo Guarin-Oracle Field Service
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Enabling Field services offering in Fusion ERPSummary: Our client is already using SCM and Finance modules in Fusion ERP . They are now interested in exploring Field Services as well. How can we enable Field Service…
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Change calendar view options in time viewHi All, Is there any options available to disable 2 day , 3 day options and add new option 4 day ? Customer has Mon thru Thursday as the working day , so they wanted fil…Kiran Rajendran-121079 21 views 2 comments 0 points Most recent by Kiran Rajendran-121079 Field Service
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How to validate auth_string coming from OFSC channel on middleware?Summary: Need procedure to validate auth_string value from OFSC on middleware for outbound messages from OFSC Content (please ensure you mask any confidential informatio… -
'Temporary' parameter when adding a work skill using API?Summary: Using REST API if we add a work skill to a resources, with a start date in the future and no expiry date (so we leave the end date empty), the work skill gets a…Marc Arseneault 51 views 3 comments 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service -
Properties custom in required inventory functionalitySummary: Do you know if it is possible to create custom properties and use them in the required inventory functionality? I appreciate any help you can give me on this ma…
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How to get or extract the catalog items in Parts Catalog?We need to get or extract the catalog items in Parts Catalog using REST API, we are not finding any APIs for it?Ramya_Venkidupathy 41 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Setup Saml SSO in OFSC and Azure ADSummary: Setup Saml SSO in OFSC and Azure AD Content (please ensure you mask any confidential information): Please let me know the steps to setup a SAML SSO in OFSC and …