Category 283
Discussion List
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Login and API domains removal on November 3rd, 2023What we are announcing: Removal of the legacy domains https://login.etadirect.com and https://api.etadirect.com on November 3rd, 2023 Summary: Starting on November, 3rd … -
Is there a possibility of implementing NewRelic at OFSSummary: NewRelic is a monitoring software, Is there a possibility to implementing it af OFS?, NewRelic needs agents to running. Content (please ensure you mask any conf… -
How can I enforce that changes on an element name are reflected on the User Type configuration ?Summary: When I update the name of a plugin, the name displayed in the Activity Details screen does not reflect the update. In order to see the updated name, I have to d…Renato Kermentz-Support-Oracle 51 views 7 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
does OFS support 2000 forms?Summary: My new implementaion on OFS expects creation of 2000 forms. Does OFS support this number? What would be performance impact. Content (please ensure you mask any …megha_aggarwala 52 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Reconfiguring the existing Integration -Oracle Fusion Service and Service LogisticsSummary: Hi Team, Integration to Oracle Fusion Service and Service Logistics is configured through Applications in the existing instance. But now the fusion applications…Sen Sundar-Oracle 44 views 3 comments 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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How to view SSL Certification expiry dateSummary: How to view SSL Certification expiry date Content (required): Can you please advise how do I know the expiry date of my SSL Certificate? Version (include the ve…Kayepril Georgette Sagun -Oracle 82 views 1 comment 3 points Most recent by Kayepril Georgette Sagun -Oracle Field Service -
Immediate Routing and Overnight shiftsSummary: I have technicians with overnight shifts, we are using Immediate routing to schedule the afterhours eligible activities. If the technician activates the route a… -
Planned Service Histories IssueSummary: If the field officer changes the activity's start time from the default time, the field officer cannot add the planned service histories even when they are mand…
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Is there a way to pass value to the forms created in OFS through APIs?Summary: I have a form created in OFS and we want to pass the values in that form through VBCS using the API call Content (required): We already have a form in VBCS too …Anand101-Oracle 52 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Locate Nearby Resources - Not working as expectedWe have examples of field resources utilising the Locate Nearby Resources functionality and the returned data is not as expected. We see "no results shown" or random fie…
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Definition On Returned Fields for "PositionHistory"We are using request /rest/ofscCore/v1/resources/{resourceId}/positionHistory and getting the below information returned: These are all of the fields coming back: "posit…
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Capacity Management SOAP APISummary:When we are trying to invoke a response from CAPACITY managament API , we are always getting "404"- file not found error https://{instance}.fs.ocs.oraclecloud.co…Ramesh S-Oracle 31 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Need help in uploading the attached map layers in TESTSummary: I am trying to add new work zone map layer in OFS and its throwing error as size is > 150 MB. what are the other ways to upload the same ? I usually upload the …
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Is there a way to assign skills to a resource by shift?Summary: We have a use case in Field Service where a resources "skill" varies on certain days - some days they will deliver services face to face in one of our locations… -
Its important to know the cause of this error with the debriefSummary: When clicking save draft or sign its showing this error Content (required): Version (include the version you are using, if applicable): Code Snippet (add any co…
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Collaboration activity transfer time out configuration editable?Hi Team, In collaboration when a Field Resource choose the option of 'Reassign Activity' to another Field Resource , the request get time out after a certain interval if…Anusree Sahadevan 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Embedding Reports and Dashboards from external reporting tool to OFS - PossibilitiesHi Team, We have a requirement where we have to show some reports and dashboards in OFS (not Out of the box) . There is no integration to Oracle Analytics Cloud. There i…Anusree Sahadevan 71 views 6 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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how to retrieve deleted activity ?Summary:the activity was deleted by mistake and we need to retriew it , how can we do it ? Content (please ensure you mask any confidential information): Version (includ…
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Copying activity StartTime using message scenarioHi Team, I have to copy the out of the box start time to a custom property to meet one of our requirements. The following is the subject and body for my 'Set Property' m…
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Parts Plugin ErrorSummary: Hi Team, Parts Plugin is encountered with error when launched for adding parts .Error message is encountered as "These inventory types must be configured: recei…Sen Sundar-Oracle 51 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Common Shape file for Canada and US regionSummary: Hi, I am looking for a common shape file to upload as a work zone layer in the business rule setting for both Canada and US region as OFSC allow only one work z…Mayank Rajak 31 views 1 comment 3 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Clearing Outbound Message QueueHi Team, Is there a way to clear the outbound messages queue in order to avoid the already queued messages to be delivered ? Deactivating the message scenario and even d…Anusree Sahadevan 55 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Is there a way to see if a resource has accessed and taken action on another resources route?Summary: If a resource has visibility in Oracle Field Service to other resources, they can access the other resources' route and can "act" as that resource and complete … -
Is it possible to create Multi-select values lists under Properties module -> Entity = ActivitySummary: I am looking to add a property that allows multi value select answers Content (please ensure you mask any confidential information): Is it possible to create Mu…
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Getting Azure Session token in OFSC via SSOSummary: We have OFSC SSO sign-in and we are using Azure Entra for Login. Once logged into OFSC via SSO, we need to invoke another API for which we need Azure token for …
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Default order for timeslotsSummary: It appears that the default ordering for Timeslots is in 'index' order - ie. time of creation. I have a requirement to add new timeslots that would need them to…
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Adding a date & time picker field in a context layout (for ex 'End activity')Summary: How can we add a date/time picker field in a screen like 'End activity' or 'Edit/View activity'? Content (please ensure you mask any confidential information): …Marc Arseneault 51 views 8 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
To Assign a Routing Profile to several Bucket using REST APISummary: Is there any REST API which we can use to assign a routing profile to several bucket at once ? From UI It is possible one by one but I couldn't find any REST AP…Mayank Rajak 31 views 1 comment 3 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Work Zone Ratio BehaviourWe are using routing 24x7 to route reactive/corrective maintenance on our equipment. In the daytime we have our full workforce available, and accordingly want to limit t…
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Can a custom property be created of GUI Type 'Date'Hi Team, We had a requirement wherein we had to create a custom date field and update it in the Activity Details screen in OFSC. I could find that we cannot bring a date…Anusree Sahadevan 51 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service