Category 283
Discussion List
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Is it possible to move unscheduled activities which already on Tech routes to one specific bucket?Summary: Hi Team, We are having one scenario where if Techs are not able to take any action on few jobs. Like a Tech is having 5 jobs in a day and he took action only on… -
'Position in Route = 0' visibility is not working as expected in a FormSummary: 'Position in Route' used in a visibility condition in a Form is not working as expected. Content (required): I added a text field in a form, and want the text t… -
What does the white line that divides an activity in Manage and Dispatch Console mean?Summary: Content (required): Hello Oracle Community; I would like to know what it means when an activity has a white line that divides it. The activity types that I have…XUM TECHNOLOGIES 43 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service -
Is it possible to detect that a property has been modified in OFSC (by ressources)Summary: Is it possible to detect that a property has been modified in OFSC (by ressources) Content (required): I would like to know if it's possible to detect if a prop…Hasan Yavuz 54 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Can the Following Scenarios be handled by routing?Hi Team, We have the following scenarios, please let us know if the routing algorithm can help us achieve via some filters or rules:- Activities in route of resources wi…Anusree Sahadevan 63 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Is it possible to get non-scheduled activities created on a particular date via daily extractHi Team, We had this requirement wherein we want to get the list of non-scheduled activities created for a particular day. The daily extract from what we tested was not …Anusree Sahadevan 54 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Implications of Not Activating route and leaving activities in pending status.Hi Team, Our technicians are not using the OFS Mobile App. So they will not be activating route or performing any activity actions in OFS. All these updates will have to…
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Query on Route event - routeUpdated.Hi Team, We have a scenario where a non-working time is assigned to a Resource in OFSC, an integration should be triggered to take the change back to Source system. From…
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Routing pending activities to next daySummary: Content (required): Hi Team, We have a requirement to assign activities from the technicians. It is like the pending activities of the technician at the end of …
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AUTOMATIC CREW IN OFSSummary: looking for automatic crew generation in OFSC ie dynamically based on activity. Is it possible? without manual intervention of Dispatcher Content (required): Ve… -
Integrating OKTA with Oracle Field ServiceSummary: We are trying to integrate Okta with Oracle Field Service, Please guide with the process or way to find documents related to this. Content (required): Version (…Mahesh Ayyalasomayajula 95 views 2 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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How to configure SAML SSO with OKTA for OFSMany customers are asking for instructions on how to configure SSO with OKTA for OFS This post intend to provide instructions on how to perform this configurationDmytro Shurkov-Support-Oracle 77 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
Is it possible to create an application to send data from OFSC to an Oracle On-premise database?Summary: Content (required): Hello good afternoon Oracle Community; Due to a client's request, we need to know if it is possible to create an application to an On-premis…XUM TECHNOLOGIES 94 views 6 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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WACS TO OFSC integrationSummary: want to introduce new status in OFS before completed which will go to supervisor approval. So, can this new status be in synced with WACS? Content (required): V…megha_aggarwala 61 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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stop the users from using the application during production deploymentHi Oracle, We are in the process of doing production deployment and we want to stop the users from using the application and do our configuration changes. The downtime i…Rohine Devi Dhanasekaran-261685 65 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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OFS integration with source system for Resource creationSummary: OFS integration with source system for Resource creation Content (required): Hi All, The requirement is to have an integration with source system (holding emplo…
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Scheduled Reports are always emptySummary: I created a few different 'Scheduled Reports'. I receive the report by email as expected, and the report has column headers, but NO DATA. I am new to creating s…Marc Arseneault 63 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Bundling of Activities - QueryHi Team, We have a requirement where only one notification has to be sent for a group of activities which meets certain criteria. We have enabled Visit Functionality and…
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Routing By Inventory - QueryHi Team, We have enabled 'Routing by inventory' so that only resources with required inventory will get assigned activity. In doing this we have another ask as well. In …
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Missing Required Inventory Warning in Dispatch Console Activity LevelHi Team, We could notice that if an activity is missing required inventory, the system is not showing any warnings/indicators in the dispatch console activity level . Th…
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How long does a 'Set property' delivery channel remain displayed in activity history?Summary: Set-property message steps are only available in the activity history for a short period (?). Content (required): Sometimes when troubleshooting an unexpected b…
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Is there any way to configure the Enroute button so it only shows on the next pending activity?Summary: I have a business requirement that the Enroute button should only display for the next pending activity on a technician's route. Currently the customer uses the…
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How long will a page parameter be valid for a particular subscription.Hi Team Can somebody help us understand how long the page parameter(or the data for particular page) is available in OFS. For example. On 05/25 the page number for get e…Anusree Sahadevan 44 views 4 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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How to display Geocoding Provider?Summary: Displaying Geocoding Provider Content (required): Hi. Is there a way to display what's the geocoding provider being used by our OFS? Per documentation, "Informa…
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Assigning non-working time for a resource few hours . Not a full day.Hi Team, We have a requirement where in the dispatcher has to mark few hours as non-working time for a resource in the resource calendar. (not a whole day) For example:-…
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Getting Activity Last Updated By via APIHi Team, Is there any APIs we can use to get the Last Updated By details of an activity. We could find that activity history gives the details in the application UI. Is …
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How can I get the old resource and the new resource of an activity that has been moved?Summary: Content (required): Hello, Oracle Community! I need to get the old resource and the new resource of an activity that has been moved In "Oracle Field Service Clo…XUM TECHNOLOGIES 42 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Is there a way to retrieve information on what resources are currently onlineSummary: I am looking to find out if there is a way to retrieve a list of online/offline status for all resources? Content (required): Good Morning, Within the Manage sc…ScottDrysdale 72 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Its Important to solve the immediate routing is not working wellSummary: The immediate routing is not working well and always assigned to saad not assign to Nouradin Content (required): Version (include the version you are using, if …
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String property character limitHi Team, Is there a limit to the number of characters that can be stored in a string property? Also does the limit varies based on the 'line count' we decide while creat…