Category 283
Discussion List
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Is there a maximum number of Map Layer shapefiles that can be uploaded?Question: Map Layer Error Do we have a limit on how many can we upload in map layers under business rules? Content: I would like to upload 23 map layers in OFS, but when…Jim Altmeyer - CSM -Oracle 72 views 2 comments 0 points Most recent by Ramaa Rao-Oracle Field Service -
How I can get my Daily Extract files recreated ?Summary: **This post was created as part of a How to Service Request (SR)** Content (required): I have detected a failure on the Daily Extract generation and I need them…Renato Kermentz-Support-Oracle 65 views 2 comments 0 points Most recent by Ramaa Rao-Oracle Field Service -
Deleting work-skills via interface queriesHi Team, In our implementation work skills are mastered in an external system. When a skill is deleted in the external system we need to delete it in OFS as well using a…Anusree Sahadevan 45 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Its Important to solve the immediate routing is not working wellSummary: the immediate routing is not working well and always assigned to saad not assign to Nouradin Content (required): Version (include the version you are using, if …
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Create Work Skill Condition API Possibilities.Hi Team, To meet our client's business requirement, we need to configure more than 25,000 work skills. We were thinking of using postman collection runner to load all th…
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Quota is dimmed cannot be addedSummary: Quota is dimmed cannot be added. Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that suppor…
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Query on events and subscription APIsHi Team, We have the following queries on the Events and Subscriptions API based on the following scenario . I have a subscription created for activityUpdate event. The …
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Work Zones for resources not required to displace in geographic areas. Temporary statistics upload.Summary: We are interested in assigning the right worker for the right task according to the skills required. The unusual context is that workers are not required to dis…Anastasiia Semenova-Oracle 12 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Compound Workzone key - How does the system decode?Hi Team, In our implementation, work zone key is a combination of 2 fields RowId and Zipcode. RowId is an alphanumeric value whose length can vary from 7-15. Also we hav…Anusree Sahadevan 32 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Send Email Notification to technician when Activity is Assigned to the resource from bucketSummary: We have a requirement to send Email Notification to the technician when Activity is assigned from a bucket and when Activity is moved from one resource to anoth…
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How I can validate that a button appears only when the start date activity is equal to today?Summary: Content (required): Hello Oracle Community; I need users to not be able to access a plugin if the activity is in the past, they should only be able to access it…XUM TECHNOLOGIES 53 views 4 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service -
Is there an element of creating a background line box to group the info and entry fields nicely?Summary: New Element - such as drawing linebox - in Visual Form Editor Content (required): Hello there. Is there a way that you can have a background linebox so that you…
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Do you know if there is any rule to create a login PIN in OFSC using an SSO connection?Summary: Hello OFSC Community; Do you know if there is any rule regarding the type of characters allowed or length of the string to create a PIN when a user logs into OF…
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Why doesn't the History view record who updated the activity?Summary: Content (required): Hello OFSC community; I want to ask you if any of you know why in the history of an activity, the changes made to an activity are not record…
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Team Structure Representation in OFSCHi Team, We have a requirement where we have to represent team structure of work force in OFSC. There would be Team Leads to whom the Technicians reports to and Managers…Anusree Sahadevan 33 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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How to solve this error cname errorSummary: Content (required): When clicking debrief button its showing this error Version (include the version you are using, if applicable): Code Snippet (add any code s…
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How to solve the Debrief ErrorSummary: When clicking save draft or sign and save the system showing this error Content (required): Version (include the version you are using, if applicable): Code Sni…
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What does the max time limit in routing mean?Summary: What does the max time limit in routing mean, if the max limit is set for 60 min ,Do the activities that are not processed within the 60 min timeframe get moved…Alexander Salnikov-Oracle 32 views 1 comment 1 point Most recent by Alexander Salnikov-Oracle Field Service
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SSL time to applySummary: I would like to know if we must apply the new certificate SSL (ofs.*) at the exactly date that Oracle proposed or we can apply one day or a week before or after…Silvia Chiavegato 53 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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For a workflow message, how long until the message becomes obsolete?Summary: For the implementation we have following queries that require your assistance. 1. For the advanced workflow as per documentation "sending" status should be sent…Shawn Call-Support-Oracle 42 views 0 comments 0 points Started by Shawn Call-Support-Oracle Field Service -
VBS attributes in Rule setSummary: The VBS rule set is not showing all the attributes , i need options like Case type. Has anyone faced same issue. Content (required): Version (include the versio…
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Handling huge volume of Resource Location Data for data load.Hi Team, We have to load the resource locations in OFS for more than 7000 resources. For creating a resource location via API we understand there are these steps to do 1…
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How to enable deinstallSummary: deinstall in blank Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, …
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Nader_Sayed 52 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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How to hide technician sub inventories from displaying on the Resource Tree?Summary: Our Dispatch Center console displays several Technician Sub inventories. Is it possible to hide or not display these technician sub inventories on the resource …
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Filtering Work Schedules based on a Resource's countryHi Team, Our client business has 2 countries, US and Canada. Both these countries have separate set of work schedules/shifts created. We have this requirement where when…
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The activity not matching the filters so how to solve thisSummary: The routing plan showing 0 activity Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that sup…
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How to solve cost configuration errorSummary: The system showing cost configuration error Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets …
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Is there anyway we can bring the Calendar Availability View of a Resource in Activity Details ScreenHi Team, We had a requirement where an activity will have a preferred resource and the availability of that resource has to be shown in the Activity Details screen on a …Anusree Sahadevan 44 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Hyperlink to an activity in OFSC?Summary: Is it possible to hyperlink to an activity in OFSC? Content (required): We would like to be able to add hyperlinks to activity IDs from outside of OFSC (for exa…