Category 283
Discussion List
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Its Important to know how to do that for the mass checkbox.Summary: how to make the mass check box available in the details page(details activity ). how to make the mass checkbox editable means can be unchecked from the layout ,… -
How to adopt the same styles/themes as the Standard OFS Pages in Oracle Field Service (OFS)Hi Team, We are looking for how to adopt the standard OFS Styles/ themes into custom plugins for OFS. This is something similar to how we try to adopt the RedWood Theme …
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Creating Forms - Can images be pre-loaded and added to form?Summary: Hi - looking to add images to forms to help user complete form. These images will guide the user to complete the form accurately. I can see how user can add ima…
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How to push the message scenario trigger status to external system for Where is my Technician?Summary: We are looking to capture the message scenarios data and send it to our external system to know update the ticket status and send sms/email Content (required): …
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My Route screen - IPAD landscape vs portrait modeSummary: On the My Route screen, if a technician is a member of a crew, the member can click a right arrow > on the My Team pane to open the Crew's Route screen. On an i…
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Field Service - How to get detailed technical flow of the Standard plugin Code for Order PartsHi All, We are looking for a detailed technical flow and process description of the standard OFS plugin for Order Parts in Oracle Field Service. - The current plugin bun…Veena Shinde 41 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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Large trucks and Google maps - is there a better route for large vehicles?Summary: a supervisor said we made a mistake by linking OFS to Google Maps. Google Maps was built for routing cars, not trucks. Trucks must avoid roads and bridges with …
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search preference selections grayed out.Summary: We show the users how to set up their search preferences. About half the users have the checkboxes by the search preference selections grayed out. They must log…
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Autofill Mass populateSummary: Is there any way to mass populate auto-fill changes to the entire enterprise or at least to all the time-frames within a market? Content (required): We are look…Juan Padilla 21 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Is it possible to send an image in the BODY of the message scenarios?We need to send a communication to all Field Resources and for that we are using Message Scenarios. Is there a way for us to send an image in addition to the text? -
OFSC integration with Knowledge managementSummary: We have a requirement of integrating Oracle filed service cloud with Oracle Knowledge management. We are referring the following document to complete the setup.…
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Travel time estimation accuracySummary: Content (required): Hello Oracle community; Is there a way to improve the accuracy of the travel time estimate that OFSC does? For example; OFSC calculates that… -
Make workflow mandatory before activity completionSummary: I want to able to force users down a workflow path that much be completed before the activity can be ended. Content (required): The aim is to ensure that the us… -
Parse XML details out in Message ScenarioSummary: Is it possible to parse out details in a property that is sent in XML format via Message Scenario? Content (required): Example is: propertyA is created with the…
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Scannable text box to be read onlySummary: Hi Team, Today when a user uses the scanner next to the text box that automatically populates the data in the text box. Sometimes he mistakenly types something …
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How to differentiate Default duration and duration send while creating activity.Hi Team, We had a requirement where we had to show some indicator in the activity level if an activity is using default duration. The duration is not sent from Source Sy…Anusree Sahadevan 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Whats the hosted plugins host nameSummary: We have several plugins implemented and hosted within OFSC from those plugin we invoke our external SOA API's which are access controlled by origin/referrer hos… -
Message Scenario Set Property QueryHi Team, Can we concatenate 3 properties and set it into another property using Message Scenario , Set Property option? I wrote a simple concat function and it was not a…
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Can standard OFS actions be enabled from hosted Plug-in?Summary: We like the feel and look of the Assignment Assistant when the Move Activity action is initiated, and wondering if anyone has had success in deploying that with…
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Receiving CORS when retrieving images from DBaaS database using ORDS REST Service in OFS PluginSummary: We are developing a custom plugin that allows users to capture data/images and save a daft. When the user returns to the plugin, we are attempting to retrieve t… -
Stop watch configurationSummary: Ø Stopwatch to still be visible for User but without displaying the initial Job ‘Duration’ value – may only show minutes remaining once Engineer has declared a …Rohine Devi Dhanasekaran-261685 41 views 3 comments 0 points Most recent by Anastasiia Semenova-Oracle Field Service
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Routing Plan with Proportional Distribution in the weekHello! We need a routing plan setup where activities are distributed proportionally. Example: There are 5 activities scheduled for the next week, which will be assigned …Victor Pacheco 31 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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OFS Location on laptop using EdgeSummary: We are road-testing OFS. We have a field tech who has a route for today. When we log in as the user on an IPad, the application shows the crew location on the E…
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remove - the Select Resource option - under the Dispatch ConsoleSummary: Remove the Select Resource option under the Dispatch Console Content (required): Does anyone know how to remove the Select Resource option under the Dispatch Co… -
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Its important to solve this the quota is dimmed cannot be addedSummary: Its important to solve this the quota is dimmed cannot be added Content (required): Version (include the version you are using, if applicable): Code Snippet (ad…
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Filtering a menu field based on another menu field value.Hi Team, We have this requirement :- There are 2 custom properties of type enumeration in our activity details screen - Activity Status and Activity Sub- status. We need…
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From where the Craft(Work Skills) of Resource will be syncing to Resource in OFSC?Summary: As my understanding after Admin Sync in OIC, mobile store rooms and truck resources got integrated into OFSC Buckets and From Employee Sync the resources got di…
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Can I remove a routing plan?Summary: Customer no longer need a routing plan and wants to delete it. Is it possible? Content (required): **This post was created as part of a How to Service Request (…Fernando Parreira-Support-Oracle 61 views 3 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
Is it possible to apply SLR when using Public Transportation?Summary: We would like to use Street Level Routing for resources using Public Transportation (set in the Resource Information). How can we do this? Content (required): I…