Category 283
Discussion List
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Appropiate activities were not foundSummary: Good morning! When I execute an action plan, some activities remain unassigned with the error "Appropiate activities were not found". These unassigned activitie…Alliansys soporte 41 views 3 comments 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service -
New Work Schedules not working as expected (the other calendars are emptied of their content)Hello I added a new Work Schedules "Saturday Absence" with below action items: Item type: Non-working Time Shift Type: Regular Non-working Reason: General Absence Recurr…
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How to enable field for list page in redwood for work order?Summary: Need a solution to enable some custom fields on work order list page in redwood. Content (please ensure you mask any confidential information): We have some cus…
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Activity book in OFSSummary: as per https://docs.oracle.com/en/cloud/saas/field-service/faadu/r-errorMessages.html#ErrorMessages-91CD5E45 getting error as 'Error: Unable to determine work z… -
Message Scenario collaboration chatSummary: We would need to know how to send a collaboration message with Message Scenarios. We see that the option is there but we cannot find in the documentation how to…
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Ability to export and import Parts catalogue via APISummary: Following recent Environment cloning from our PROD Environment to UAT we inadvertently lost our pre-loaded Parts Catalogue in our UAT Environment. Apparently du… -
Routing jobs for Site Restricted ResourcesHi All, We're seeking your input regarding a routing scenario. Here's the situation: we have certain resources that are restricted to specific sites and can only work th…
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DEBRIEF submission error "CODE_ACTION_INVENTORY_TYPE_INVALID"Summary: added relevant inv types and catalog as mentioned in documentation. have SR 3-36362828571 OPENED. ALREADY ON 24A Weekly Maintenance Pack 14 (24.01.14.0.3). DEBR…megha_aggarwala 1 view 1 comment 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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How do I delete a user**This post was created as part of a How to Service Request (SR) Summary: How do I delete a user rather than just making them active/inactive? Version (include the versi…Christopher Lukes 61 views 2 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Capacity category for the selected capacity area going in other activitiesSummary: Have configured capacity actegory , given right skills, added in Quota screen too. Issue relevant activity when added in bucket getting dispalyed in Other activ…megha_aggarwala 21 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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Oracle Customer Cloud Service Integration to Oracle Utilities to OFS, Outbound OFS-WACS/CSSSummary: We are expecting flow of service call from CSS to WACS and from WACS Activity would be pushed in OFS. Now in response status update from OFS needs to shared to …
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can not see team work symbol Assisting activity on hierarchySummary: teamwork is not visible on the hierarchy Content (please ensure you mask any confidential information): Version (include the version you are using, if applicabl…
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When checking login policies, what defines a user as 'active'? Can we see a list of 'Active' users?Summary: We are trying to review our Oracle licence utilisation and from checking, it appears as though it's the list of "Active" users on our login policies. Ideally, w…
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Is there any documentation(s) for MyRoute Welcome page refresh issue?Summary: 1- MyRoute Welcome page will open to yesterday's date if we still have anything open from previous day. But what about if we never activated yesterdays route? 2…
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Font in message scenariosSummary: Content (please ensure you mask any confidential information): Hello good morning Oracle community; We would like to know if it is possible to place text format… -
not able to view intalled details of inventorySummary: I have installed a few inventory items but am not able to view the details of installed items. it only shows how many items are installed but details of items r…
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Which service update will my production environment receive in a quarterly update?**This post was created as part of a How to Service Request (SR) Summary of the question: In the upcoming quarterly update for my production environment, which service u…Gustavo Guarin-Oracle 41 views 2 comments 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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How to update my test environment to the latest Service UpdateSummary: My test environment is running on a different version from production. How do I update my test environment to the latest Service Update? Content (required): **T…Fernando Parreira-Support-Oracle 31 views 2 comments 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service -
Can we apply a credit memo to an invoice having different supplier siteSummary: Can we apply a credit memo to an invoice having different supplier site. For Example: Invoice : Supplier A Site : Supplier Site A Credit Memo created with same …ashu94 267 views 1 comment 0 points Most recent by AnamariaRoman-Oracle Payables, Payments & Cash Management