Category 298
Discussion List
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Ability to Mass update the Owner FieldSummary: Owner field is not available to enable mass update. Content (please ensure you mask any confidential information): When enabling mass udpate to all fields from …Pavan Kumar Darapureddi 11 views 3 comments 0 points Most recent by Manoj Kumar-Support-Oracle Sales -
Can I disable a column but still able to use it as a filter in Workspace(Adaptive Search)?Is it possible to disable a field to be added as a column in Workspace UI but still able to add it as a filter? I've looked up documentation but I am unable to find an a…
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Enable Mass Update option to Owner fieldSummary: Enable Mass Update option to Owner field Content (required): Hi, We see that Owner field does not have the option to enable mass updatex. How can we enable this…
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Is it possible to add links or icons to the UI that map to external sites?For example, on the General Accounting tab, add links that will navigate users directly to a bank's homepage. The idea being that finance users could use this imbedded l… -
How are Interactions in Application Usage Insights MeasuredSummary: Hi Community, We'd like to know how the interactions calculated / measured in application usage insights. What are the criterions that are implied in the calcul…
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Change Object´s names ONLY in Workspace UIHello Community! I wa wondering if Objects can be renamed ONLY in Workspace´s UI context, to avoid any undesirable affectation in the project that may appear if we chang… -
CX Sales referencing quote number without version numberCurrently CX Sales is only referencing a quote number (without the version number) and so when a quote is versioned it is causing an error when syncing to CX sales becau…
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Information Required related to Eloqua, CRM and Redwood UI.Summary: Can Oracle CX Cloud be integrated with Lotus Notes? Does enabling Accounts (Corporate Data) in Eloqua come with a cost?, Can send time report in Eloqua show dat…
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Not able to share custom filters in WORKSPACE.Summary: HI Team, I am not getting an option to share the filter that I have created with others. It is disabled. Do you know which role is required to enable that optio… -
Rollups in WorkspaceHow to enable Aggregates in WorkspaceSiraj Syed -Support-Oracle 52 views 2 comments 0 points Most recent by Siraj Syed -Support-Oracle Sales
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What is the impact of enabling all fields for all objects in the configure adaptive search ?If enabling all fields for all objects in the configure adaptive search including the child object referenced fields, enable grouping, mark as in-object reference as wel…
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How to Restrict a user to search all contacts ?Hello , we are implementing Oracle Sales and B2B Service Cloud , and we would like to restrict a user to search for all contacts. he should be able to find a contact onl…
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What would be the potential impact/issues when increasing Periodic Refresh frequencyHi - Good day! https://docs.oracle.com/en/cloud/saas/sales/fasqa/how-do-i-monitor-adaptive-search-background-processes.html#s20069364 Based from the documentation above,…
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How to enable Payable Tab in Oracle Sales CloudSummary: We are trying to enable payable tab on navigator and springboard. In structure tool we have enabled it but still not able to see on the home page. Please help! …Haider Saifee 1 view 0 comments 0 points Started by Haider Saifee Payables, Payments & Cash Management
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Mask PAN field in Oracle Sales CloudSummary: Mask PAN field Content (required): Hi team, Please help with the steps to mask the PAN field in Oracle sales cloud on Contacts, Accounts pages with '*' or any o…
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Redwood Page Template Not VisibleSummary Redwood Page template not visible under components in Visual Builder Content (required): Hi, I am trying to add a Data Management page template to App UI. I don'…
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Can Extension deployed to a Cloud application be deleted or redeployed by raising Service Request?Summary: Can an Extension deployed to a Fusion Cloud application be deleted or redeployed by raising Service Request? Content (required): Version (include the version yo…
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Dynamically set value in Fields present in Saved SearchSummary: Hello Team, Actually Is it possible to set the values into the fields present in Saved Search/Workspace filters dynamically using some expression / Groovy? We h…
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Updating Accounting Calendar in CRMSummary: Hi, We are planning to change the accounting calendar in CRM application from Calendar year to fiscal year. We want to know what would be the impact on our exis…
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How to hide the columns displayed on LHS under edit columns in worspaceSummary: within workspace under all contacts, in the oracle sales cloud, we want to hide certain fields that appear in the edit columns button on the left side of the wi…
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In Application Usage Insights how the percentage increase / decrease is calculated?Summary: . In the dashboard, for the second point of information 'How much has the count of contacts increased or decreased?' the outcome is '-129%'. Which we understand…
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Sales Quota Plan ImplementationSummary:We are not able to use Quota Formulas and Distribution Formulas Content (required): 1. While creating a Quota Plan through setup and Maintenance, we got the opti…
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How to check which infrastructure is being used by our Sales Cloud.Summary: how do we check which infrastructure is being used by our sales cloud to run the database, whether it is ExaData or a normal virtual machine. Content (required)…
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How to remove "+" sign from workspace quick access tool barSummary: We've been trying to remove the create button, i.e., "+" icon from the workspace quick access tool bar for sales users but couldn't find the means to do so. cou…
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Is "Synchronize CRM Search Indexes" still needed when workspace is used.**This post was created as part of a How to Service Request (SR)Release: 11.13.23.01.0 Summary of the question: We use the workspace and the periodic refresh (scheduled …Robert Mutton-Support-Oracle 71 views 1 comment 1 point Most recent by Robert Mutton-Support-Oracle Sales
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Adaptive Search: Remove "+" button from adaptive search UISummary: Hi Team, We have enabled adaptive search for custom object "Sales Register" and we want to remove "+" button for custom job roles. Ex: We want to enable Create(…Murali.Krishna-Oracle 31 views 1 comment 0 points Most recent by Praveen Desetty - Support-Oracle Sales
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CRM Analytics report is not capturing correct login time when user logging through Oracle Mobile AppSummary: Content (required): Whenever users are logging in through mobile application captured login time is 5:30 AM. It does not matter at what time user logging in tim…
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Login time is not getting captured in User Login ReportSummary: When users are logging in through mobile application their correct login time is not getting captured. Does not matter at what time users are logging in it will…
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Why Save & Continue button is missing in Deal Registration creation page after enabled workspaceSummary: Save & Continue button is missing in Deal Registration creation page after enabled workspace Content (required): Users have enabled this feature "Open Work Area…Vini Rastogi-Support-Oracle 31 views 1 comment 0 points Most recent by Vini Rastogi-Support-Oracle Sales