Category 453
Discussion List
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Is there any way to override benefit billing amountSummary: When Benefit billing process is run for the person who are on leave of absence , the amount is populated in Billing tab under enrollment Business wants to overr… -
Benefits quick action text is updating payroll quick action?Summary: Benefits quick action text is updating payroll quick action? Please assist. Attached documents for reference. Content (please ensure you mask any confidential i…
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BenefitSummary: Hello, I hope someone can help me; we have this Benefit Plan that we have updated and created a new option which is 250K. Now it is working properly during open… -
HSA doesn't refund employees negative amounts but uses them in the calculationsSummary: If an employee has an initial HSA election then has a life event and changes the HSA election to less than what has already been taken out it doesn't take out t…
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How can i add the "Canada" to list of countries for Home Location in the Eligibility profile?Summary: Content (please ensure you mask any confidential information): We have state based rate calculation for USA and Canada. USA was present as default. How can I ad…
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Fast Formula for Child Dependent Coverage RatesSummary: I’m currently working on a project for a client who has specific coverage rates based on the selection of dependents, which include children and a spouse. I wou…
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Employee can't able to "Report a life event".Summary: Employees can't report life events on the self-service page. I have also checked the "Manage Life Events" tab to verify that "Self-Assigned" and "Visible on Sel…Vinodhini Rajendran-Oracle 137 views 6 comments 0 points Most recent by Pankaj Toshniwal-Oracle Benefits
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unable to delete benefits option in the planWe are currently looking to change the coverage starting from 2025. At present, we have coverage associated with the existing plan, but no rates available. I would like …
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Benefits Open Enrollment Window closes before midnight (12) ESTSummary: Benefits Open Enrollment window was 11/1/2024 to 11/20/2024. But every year the window closes around 5 PM EST instead of 12 AM EST (midnight - which is expected… -
The New Hire coverage start date formula is giving error on evaluationSummary: We have a requirement where the coverage for part timers should start after 1 year through New Hire life event. We tried to achieve it using the below formula b…
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New Hire Life Event should be detected only for full timersSummary: We have a requirement wherein the new hire life event should only be detected for Full Time employees that are hired in the system and should not be detected fo…
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Customize "Tobacco Use" field only for contacts in VBSSummary: Need to make the field "Tobacco Use" "read only" only for the contacts Content (please ensure you mask any confidential information): We need to make the Tobacc…
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How to hide the additional info section in the people to cover page of the benefits self-serviceSummary: Is there a way to hide the additional info section that pops up while creating a new contact from the people to the cover page? Exact navigation is Me→Benefits→…
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Redwood- Cloud Benefits show or hide Person Info fieldsSummary: This video will show users how to show or hide additional attributes on the Person Info Quick Action Content (please ensure you mask any confidential informatio… -
Life Event to Extend Coverage but End RatesSummary: Hi there - is there a way to configure a life event that will continue coverage automatically, but will end rates? Currently, delivered configuration will autom…
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Open enrollment life event ended the election and throws error though the person is eligibleOpen ernollment life event has ended the election for one person and throws electable choice error but I understand that usually if person fails the eligibility this err…
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Edit Component is grayed outSummary: I am trying to remove the life event name on the election overview page and the edit component is grayed out. Has something changed with new releases for page c… -
Benefits Custom message box in the employee self service.How can we populate a popup message box appears to notify the user when submitting the benefits.
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How to close the Open Enrollment for Ben AdminSummary: Which process is used to close Open enrollment for Benefits Admins Content (please ensure you mask any confidential information): Version (include the version y…
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Display Employer's Annual Cost on ESS and BSCSummary: Our Customer wants to see the Employer's Annual Amount on the Enrollment Page while making elections. For Example, when there is a New Hire life event evaluated…
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How to Suspend a Plan and Generate a Pending Action After Changes to Life Insurance Beneficiaries?I have a process for a client's life insurance where, when making any changes to the beneficiaries, such as: adding a new beneficiary, redistributing percentages, or rem… -
Is there a way to extract a list of all of the Participant Eligibility Profiles we have?Summary: We have numerous Benefits Eligibility Profiles being used our system and was wondering if there is a report in BI that could list them all, including the criter…
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Issue with min max option at plan level under Redwood UI ESS pageSummary: We have Min 1 and Max 1 option setup at Plans FSA Healthcare and FSA Dependent care. These Plans are under FSA plan type. We have min 2 and max 2 plans under FS…Vivek Gopalakrishnan-Oracle 22 views 1 comment 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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How can Admin view the date history of Beneficiary changes in Employee Self Service?Client enabled Quick Action that allows Enrollee to change beneficiaries without requiring a life event. Now, they want Admin to view the date history of Beneficiary cha…
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How is Communicated Amount calculated in standard rate?Hello, I would like to know how the Communicated Amount is calculated. Currently my rate has the check Participants enter annual value during enrollment, therefore the a…
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What is the best practice for adding commission payments to basic salary?Summary: What is the best practice for adding commission payments to basic salary when the life insurance is based on overall income (not just basic salary)? I confirm t… -
1/1/yyyy Termination RatesSummary: Client's Open Enrollment is 1/1/2025 with Rates effective Pay Period preceding event (12/15/2024). Client has an EE that terminates effective 1/1/2025 but with … -
Benefits Age Changed Life EventSummary:The following employees have detected "Age Changed" life events. I am unable to evaluate these life events. When I do try to evaluate, I receive one of two error…
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Option Instruction Text not showing up in Redwood self service enrollmentSummary: Option Instruction Text not showing up in Redwood self service enrollment Content (please ensure you mask any confidential information): Hi team, We have a requ…
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How to trigger a person changes life event when assignment category changesSummary: Person Changes Cause Life Event - When a person's assignment category changes from part-time to full-time, the event should be triggered automatically. Table Na…