Category 453
Discussion List
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Benefit Administration Tab in RedwoodWe have enabled the Redwood benefit pages but currently the Benefit Administration Tab under My Client Groups is still showing up as Responsive. We are only able to acce… -
Redwood Benefits 24D: Hide sections under Me > BenefitsSummary: Request your assistance to hide sections like Pending Actions, Need Help? Contact Us under Me > Benefits in Redwood Content (please ensure you mask any confiden… -
Need to update the Annual rates tab > Expected Contribution: Estimate OnlySummary: We are facing a same issue in our POD as mentioned in the “Fusion Benefits: Rate Is Not Calculated As Per The Pay-period For FSA Plans. ( Doc ID 2053725.1 )”. T…
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Certification requirement for plan with multiple optionsSummary: We need guidance with the configuration of benefits certifications for plans with multiple options Problem Our requirement is to configure a plan with multiple …
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i need the rate value divided by 2 value to populate in benefitsSummary: Content (please ensure you mask any confidential information): Hello, I have created rates for each options , now when i mentioning flat amount . i want the val… -
HDL template for uploading details of employee in benefitsSummary: Content (please ensure you mask any confidential information): Hi, We presently are using 3rd party for benefits and employees have already enrolled in that for…
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Fast Formula for Eligibility ProfileSummary: Can anybody share a sample Fast Formula for this Eligibility Profile. This Eligibility profile will specify employees who were previously having “worker categor… -
Life event can't be closed using a prior date to the processed date of the potential life eventSummary: A life event can't be closed using a date that's prior to the processed date of the potential life event. (BEN-990998) Unable to close the enrollment window in … -
Notification of Document Types getting deleted from other Admin's BPM Worklist after getting claimedHello Good-Evening Everyone, I hope you are having a great day! There are few document types in benefits on which we have attached an approval rule such that once if an …
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Query on Enrol in default benefits processSummary: We are seeing a particular case where one employee in the organization is receiving an error on post edit formula when the "Enrol in default benefits" is run fo…
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rate display type not letting me leave blankSummary: Content (please ensure you mask any confidential information): Hi, I see the rate display value has three options , while i dint want the calculation to be show…
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How does termination life event workSummary: Content (please ensure you mask any confidential information): Hi, How does the termination life event get triggered ? also how does this effect the enrollment …
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How to create promotion life eventSummary: Content (please ensure you mask any confidential information): Hello, We want to check if an employee who might be of band 1 is being promoted to band 2 , how d…
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Failed to retrieve data from Server Error while updating Benefits rates using Variable Rates LoaderSummary: Error while trying to update Benefits rates using Variable Rates Spreadsheet Loader Content (please ensure you mask any confidential information): We are facing…
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i am unable to delete the calendar year in programSummary: Content (please ensure you mask any confidential information): Hi, I am trying to delete the calendar year from program but however its throwing me the error Ve…
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receiving error in benefits service pageSummary: Content (please ensure you mask any confidential information): Hello, Receiving a new error in BSS, haven't made any changes and its been occurring. Anyone knwo…
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How to Extract Dropped Dependent Data in HCM CLoud for BenefitsSummary: We have a requirement to send the dropped dependents, whether its in the same Enrollment period or in a seperate life event and there is no direct way. We tried…
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Oracle allows employees to elect dual coverage where the dependent is also an employeeSummary: Oracle allows employees to elect dual coverage where the dependent is also an employee, This is problematic because carriers do not allow dual coverage except f… -
Benefits Service Center Search not PopulatingAs of yesterday, 8/13/24, when we try to search an employee in the benefits service center, it's not yielding any results initially. We have to use the advance search fe… -
life events not showing when we change the calendar yearSummary: Content (please ensure you mask any confidential information): Hello, The list of life events which are shown in calendar year while creating a plan isn't the s…
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Enrollment processed and closed immediatelySummary: Content (please ensure you mask any confidential information): Hello, I have hired a new employee and trying to enroll benefits, but everytime i add the life ev…
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Benefits OTBI reports are not visible to employee with BI rolesSummary: An employee has the BI Author, BI Consumer & BI Admin roles but they are still not able to view any benefits report. They were able to view these reports earlie…
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Total Cost not showing on the enrollment page before submissionSummary: We have a Rate Calculation formula that is attached to the rates. The total cost is only showing after clicking the Submit button on the enrollment page. We are…
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How to configure Guaranteed issue amount for Supplemental Employee life insuranceSummary: We have below requirment for supplemental life insurance , please let me know if it is possible to configure o Guaranteed issue is $200,000 the lesser of a $50,…
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Postelection Edit rule triggers when clicking Continue from Employee Self service open enrollmentSummary: Postelection Edit rule triggers when clicking Continue from Employee Self service open enrollment, but works as expected from BEN Admin page. The rule should ki… -
Customizations in benefits is reflecting in learn page also.I have done some page customizations in the benefits ESS page, under ME>>benefits>> Start enrollment>>Before you enroll»Under the 'Information' Section. Under the 'infor…
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Need most recently changed date only on open enrollment reportSummary: We run 2 Open Enrollment reports, one which we send to our health provider partner. During the OE period employees may change their benefits up to the deadline.…
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How can we use Oracle HCM to manage Commuter Benefits?Summary: Does functionality exist to manage commuter benefits for team members to trigger a payroll deduction to pay for public transportation that would be contracted b…
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Flex credit errorSummary: Hi, We are getting an error for flex credits configuration. You can't change your benefit elections because the flex credits configuration isn't valid. (BEN-991…
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In benefits while Enrolling for particular plan Non-Smoker option is Not available to selectableSummary: In Benefits while Enrollment for Employee supplemental life plan not showing the Non Smoker option, It should show both the Smoker and Non smoker option to be s…