Category 453
Discussion List
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Getting an error while deleting the Family and Emergency contactsHi Team, We tried to delete the family and emergency contacts but facing the following benefits error. To resolve this, we followed the steps outlined in the document(Do… -
Hide section/button, change button text in Benefits ESS pages via VBCSIs it possible to hide these sections/buttons in Benefits Self-Service? Is it possible to change the text of the "Edit" button? Change the text and remove the "or domest… -
Autocomplete rulesI need to create Auto complete rules for the below scenarios on Benefits Contacts page Make SSN Mandatory only for Spouse, Child, Step Child, Domestic Partner and Adopte…
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how to uncheck the suspended electionsSummary: We allow employees to make elections upto 3XCompensation without EVI and anything over 3X Does require an EVI, system is not allowing uncheck the suspended tier… -
To correct the Benefits plan of an employeeSummary: User Registered in the Special III plan, it needs to be corrected to Special II effective 01/01/2025. Content (please ensure you mask any confidential informati…
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Health care plan is active when employee terminatedSummary: Healthcare hasn't been end dated for these Leavers and Veterans when they have left the business. For Leavers, this creates a risk as if they re-join the compan…
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Entity row with key null is not found in DocumentProvidedDetailsEO.Summary: When we try to add the approved date under Pending action (document details), we encounter the following error. Could someone please assist us Content (please e…
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Descriptive Flex field in Contact Relationship page to trigger life eventSummary: We created a descriptive flexfield to capture the Relationship End Date of the contact since the ootb Effective End Date field cannot be used to trigger life ev…
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Redwood: New document type cant be added at "document uploads" under program?Summary: New document type cant be added at "document uploads" under program? We have createad a common document type for benefits called "Supporting Document". But I do…
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Change message text in benefitsSummary: On the benefits page, when the employee does not indicate his/her dependents for a benefit, a message appears that says: "You have not yet designated beneficiar…
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Add dependent after OPEN LE is closed-Need WorkaroundSummary: Pending action is closed without adding dependent, Add dependent after OPEN LE is closed-Need Workaround Content (please ensure you mask any confidential inform…
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how to remove the annual rate amount for an unrestricted plan which has voluntary rate from ESS pagSummary: There is an unrestricted savings plan with voluntary contribution rate that the associate will enter. The annual rate is being calculated automatically after en…
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Can i hide option for 1 plan and show it for other?Summary: Is it possible to hide supplemental spouse coverage for divorce Life Event with no spouse and show supplemental spouse coverage as waived defaulted if there is … -
How to setup parking plan in BenefitsHello Team, We have requirement to setup Parking & Commuter plans. Employees will enter the Monthly coverage amount max of 325. But the coverage should should be calcula…
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HSA Benefits not being withheld by Payroll CalendarHello Experts, The HSA benefit is configured based on the Total Owed, and as such, it needs to reach a specific amount for the payroll calendar year. However, the start …
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Benefits Plan Instruction Info/Text not visible if the plan has no edit optionSummary: Benefits Plan Instruction Info/Text not visible if the plan has no edit option while making enrollment in Benefits ESS Redwood Page. Content (please ensure you …
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Contact Effective End Date field not working in Life Event Data ChangesSummary: We want to trigger a life event when the contact relationship ended. We used the effective end date field on the Edit Contact Page and enable it using page comp…
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Unable to upload documents from pending action items in new redwood self service page.Summary: I am validating a functionality of redwood to complete the pending certification for a plan from ESS, whereas it is not allowing me to upload the document. I tr…
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benefit relationship not getting automatically for any employee even when we have createdSummary: Content (please ensure you mask any confidential information): Hello, every time we try to evaluate the life event of employee, we dont see the befit relationsh… -
Redwood: How to change My Benefits Background imageRedwood: How to change My Benefits Background image? -
How to exclude option from life event reason plan' Summary: As of now during divorce life event employee can see many options like adoption, marriage, child birth etc. to select for plan life event reason i want to res…
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Unable to fetch the coverage amount for an option in a benefit planSummary: We have a benefit plan in which we have three options :- Employee Spouse Children In this once the employee chooses the "Employee" option they are given the opt…
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how to enable Marital Status field in People to Cover in BenefitsSummary: how to enable Marital Status field in People to Cover in Benefits Content (please ensure you mask any confidential information): how to enable Marital Status fi…
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Job code field missing in Redwood position pageWe are not able to see job code field in Redwood position page. Even though it is also not shown up in VBS tool as well. Once we select Job name LOV, we can see Job code…
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Do we have any specific configuration considerations to be undertaken to develop commuter benefitsSummary: Trying to understand if there is any specific configuration considerations to be undertaken to develop commuter benefits under benefits platform. Content (pleas…
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FF for EOI Requirement for Short Term Disability Plan and different OptionsSummary: HI All, Is there any sample FF for below requirement, please proved. Thank you. If Employee is previously not enrolled in Short Term Disability Plan and current…
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Can we hide/Invisible pages using VBS in redwood for all/specific roles?I have a ask to hide Connection (redwood) page for all users/specific roles using VBS tool. As I am not able to achieve this requirement. Could you please have any resol…
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Voluntary Employee plan interim coverageHello Team, We have a requirement to Suspend the Employee Voluntary plan when the coverage is entered more than $100K. This will trigger EOI as well as suspend the plan.…
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Termination Life Event Trigger Fast FormulaSummary: We are creating a fast formula for the termination life event where Life event is triggered when the employee is Terminated, and/or with Action: Transfer from U…
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Issue with Deferred Comp and IRA Plans Communicating Incorrect Amounts to Payroll After 01/01/2025Summary: We have identified an issue affecting the Deferred Compensation and IRA plans in Oracle Cloud HCM. Starting 01/01/2025, the amounts communicated from the benefi…