Category 453
Discussion List
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1 prior coverage end date rule is not working as expectedSummary: For Promotion Life event, we have waiting period logic and coverage should start first of next month after waiting period ends. Coverage start date is working f… -
Calendar of recommended tasks a Benefits Administrator should perform on a regular basisSummary: I'm looking to create a calendar of recommended processes/activities a benefits administrator should do on a regular basis. I want to document the tasks that ar…
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How to do Eligibility override when life event doesn't give enrollment opportunitySummary: We are not able to do eligibility override since life event status is in processed and closed status Content (required): we have configured a plan not in progra…
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Benefits- How to Restrict the employee from enrolling into the same life event multiple timesSummary: Benefits- How to Restrict the employee from enrolling into the same life event multiple times Content (required): How to Restrict the employee from enrolling in…
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Enrollment window Still openSummary: System is not closing enrollment option although election has been made. Content (required): At hiring event which configured at program level, we have two plan…
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Unrestricted Open for ConversionSummary: Can we use Unrestricted Open life event for Conversion? Content (required): Can we use 1 evaluated unrestricted open life event with 01/01/2014 date for convers…
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I cannot access rates and coverages in the Benefits Administration plan configurationSummary: I continue to produce this error: Does anyone have a solution with this?User_2025-07-18-14-15-07-575 22 views 2 comments 0 points Most recent by User_2025-07-18-14-15-07-575 Benefits
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Benefits: Approved documents not showing in Certification section of Enrollment PageSummary: Hello, After the benefit specialist has approved a document, it should be visible under 'Certification' section. However, it is not displaying. Look at below sc…
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Benefit Rates showing old values but not updated rates as of 2023Summary: We have a Dependent Benefit Plan that has a coverage of 1200, but per a recent request, we have to change the rate to 1500 starting in 2023. As part of that, I … -
Benefits: How to set up Global Transfer Life Event in an Unrestricted Program?Summary: Hello, We have an unrestricted program named 'Fondation Chantecler'. We have a requirement that upon Global Transfer, the employee should have the same plan and…
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Fusion Benefits: Salary change life event to trigger based on Fast FormulaSummary: Hello, We have an unrestricted program named Fondation Chantecler. We're aware that we cannot add life events in an unrestricted program. We have a requirement …
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Benefits: Annual Amount going to element entries instead of monthly amountSummary: Hello, We have a program named Fondation Chantecler. (It's based on unrestricted enrollment). We have set the rates to Per-pay-period but on an employee's eleme…
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Benefits: Apart from open period, for other life events, annual amount is going to element entries.Summary: Hello, we’re having an issue concerning amount going to element entries. Please refer to attached document. Please advice on how for other life events, monthly …
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Loading Dependents demographic data by HDLSummary: Content (required): Hello experts, We need to load dependent demographic information in HCM by HDL. Is it possible? If so, please could you provide the HDL file… -
Way to handle new life event interrupting the current wait period for a processed life eventSummary: Currently we have a waiting period for benefits for a new hire life event. If during the time the waiting period is active, if an employee gets another life eve…
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Benefits: How to show dependent plan only when a contact exists on People to cover page?Summary: Hello, We have a requirement to show a dependent plan only if the contact exists on the people to cover page. For example: Below screenshot is for an employee w…
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How to Auto close pending action items?Summary: Hi Experts, we have a requirement to Auto close the pending action items within some specified days, below is the explanation, can you please let me how can we …
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Termination life event is removing historical enrollment informationSummary: Recently (within the last week), the termination life event is removing historical benefit enrollment information for certain employees. An employee who termed …
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Self Service communicated value incorrectSummary: Content (required): Hello, We have a requirement to display the monthly deductions for a health plan on the self service pages. The amount that is entered by th…
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Benefits Config ReportSummary: Extract of Benefits configuaration Content (required): Hi, can anyone guide me on how to pull benefits config setup in the system. Basically looking to pull set…
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Enable or Display Personal Info Tab based on Life EventSummary: Enable or Display Personal Info Tab based on Life Event Content (required): Currently, we have Tobacco Use field in Person Info in ESS before we enroll or make … -
401k Catchup Enrollment to be enabled at start of year when Employees turns 50.Summary: Hi, We have a requirement - 401k Catchup Plan (Unrestricted) Enrollment to be enabled at start of year when Employees turns 50, currently we have used Derived F…
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How to process benefit life events that occur during the new hire waiting period?Summary: Currently with our Benefit configuration new hire waiting period is being overridden by another event (Rate Change, Age Change etc.) that occurred during the wa…
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Getting an Error At Before you Enroll screenSummary: While clicking on continue button getting an error. Content (required): After basic configuration of Benefit, Login through employee self-service and try to cho…
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Feasibility of adding Custom Fields to Me > Benefits > Your Benefits > PlanSummary: Requirement : Have the below fields to add and show in the Me > Benefits > Your Benefits > Plan Name Need to create a benfit plan called professional membership… -
Benefits: How to end unrestricted enrollment for Terminated employeesSummary: Hello, For our unrestricted program, we want that after an employee is terminated, his enrollment should no longer be visible. We know that if in an eligibility…
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Benefits: Automatic Enrollment for New Hire Life EventSummary: Hello, We have a requirement that when a new hire life event is evaluated, the employee should be automatically enrolled in the program. We're aware that if we …
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No values available in Applies to Month with Days dropdown in Partial Month Determination dialogueSummary: No values available in Applies to Month with Days dropdown in Partial Month Determination Proration Detail dialogue Content (required): My client has a requirem…
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The coverage or benefit amount could not be determined due to lack of human resources data.Summary: The coverage or benefit amount could not be determined due to lack of human resources data. (BEN-990370) No coverage or benefit amount for the person was determ…
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Update BIK Error - HRX-1562475Summary: You need to enter the available from date for the Private Medical Treatment or Insurance benefit for the accurate proration value of the taxable amount. (HRX-15…Anna-MariaP 164 views 6 comments 0 points Most recent by Anna-MariaP Payroll and Global Payroll Interface (GPI)