Category 741
Discussion List
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Recurring Password Expiry for Web Service UsersHi, is it possible to set a recurring expiration date for the password of only certain specific accounts, such as technical web service accounts? Thank you very much in … -
In Responsys programs What "Test" Tab will do and how it worksHi There, In Responsys programs What "Test" Tab will do and how it works. Please give us any user guide on how to use What is the purpose of "Test" tab and how to use it…
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How to upload new address for an employee?Summary: Newer to Oracle. What is the simplest method for uploading a different address for either active or not active employees? Content (please ensure you mask any co…
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🚀 Are you ready? Our Responsys Power Hours are launching!We are excited to introduce you to the Responsys Power Hour customer series! These sessions will help reintroduce you (or introduce you!) to the power you already have a… -
Push inbox campaign(Message center) limit per customerSummary: 1) Assuming in last 30 days there are 100 message center campaigns with overlapping start date & end date to the same customers How many message center campaign…
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Not able to view any records in interactive dashboard for Auto Open column when we select Sent dateHi There, In the interactive dashboard we are not able to see any record counts under auto open when we select Sent date. But when we select Event date we are able to se…
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Webinar: Ready to unlock the power of AI in your Responsys marketing strategy? [June 12]Ready to unlock the power of AI in your Responsys marketing strategy? Join us Thursday, June 12th to discover how to leverage AI features that are available now in Respo…
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What Are the Send Priority Rules in Oracle Responsys?If a recipient qualifies for two emails sent simultaneously (same date and time), and both with the condition "were not sent any campaigns in the last 7 days", which ema…
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Data is not being passed between the app and ResponsysSummary: It appears that data is not being passed between the app and Responsys, which means that opt outs are not being logged. Our investigation suggests that this is …
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PurchaseOrderEmailSubjectLayoutSummary After changing the PurchaseOrderEmailSubjectLayout layout, replace the original layout when sending the email, the included information is not available when sen…
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"Out of memory" errors using Responsys "Manage Hosted Content"Summary: I keep getting Error code: Out of Memory when my team or I try to use Manage Hosted Content. Content (please ensure you mask any confidential information): I'm …
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In app link tracking : - redirect to browser-ResponsysCurrently upon clicking the in-app, user is being redirected to browser and then redirected back to mobile application. We came to know that is happening because of clic…
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Power Hour Webinar: A Deep Dive into Responsys Gen AI Feature [July 10]A Deep Dive into Responsys Gen AI Feature Join us for a brief overview of the best practices, trends and strategic insight across the various Responsys GenAI features, l… -
Responsys Link Category limit?Our Cloud instance currently has 19 Link Categories and we need more. Is 19 a hard cap? Could we "fit" more by shortening the names of existing Link Categories? Thanks i…
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SOC 2 and Bridge Letter 2025Dear Team, I have checked admin ID to but we did not find latest of Mar-25 Soc2 and Bridge Letter but we have got only Dec-24 end. Pls tell me when will get for the mont…
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How to get the Body layout in the body of the Purchase Order Email communication sent to the vendor?Hi Oracle Savvy's, Can someone guide me that I want to customize the Email communication that is sent to the vendors. I was able to customize the Purchase Order Email Su… -
Curious about Responsys' Generative AI features?Enhance the creativity and engagement of your Responsys Campaigns with Generative AI Oracle is launching new Generative AI (GenAI) capabilities within Responsys. These f…
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Product Notice: Mandatory Re-Authorization of Facebook Lead Ads (FBLA) Integration [May 20, 2025]Overview Oracle Responsys will rotate the OAuth credentials that secure the Facebook Lead Ads (FBLA) Integration during the May 2025 Update. All customers who have FBLA …
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Power Hour Webinar: Mobile Messaging Mastery - Winning Customers with Push & WhatsApp [June 2025]Mobile Messaging Mastery Unlock the power of Responsys Push and WhatsApp to turn mobile moments into revenue—reach customers where they are, when it matters most, with m…
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Power Hour Webinar: Mastering Responsys APIs [June 5]Mastering Responsys APIs In this Power Hour, you'll get an overview of our Responsys API capabilities to better understand when to use them, how to test them, asynchrono…
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Power Hour - Web Push: Drive Instant Engagement with App-Free Web Messaging [May 22]Web Push: Drive Instant Engagement with App-Free Web Messaging Join to learn more about Oracle Responsys Web Push: real-time, opt-in messaging that can deliver time-sens…
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The Complete Guide to Customer Data Platforms SeriesThe term CDP is tossed around a lot nowadays, but we find that marketers are hungry to learn more about CDPs (customer data platforms), and make sense of how they are be… -
Oracle Responsys - 25B Release Overview [May - June 2025]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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Using The API to Retrieve SQL View ResultsI am looking to use the API to query the results of an SQL view. When I call the following endpoint, I get an error as a response. Should I be using a different endpoint…
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Email Tracking Report for individual email addressesHello, We want to create a report of all the emails/campaigns, from the last 12 months, that were sent to a specific email address. Can we achieve this from Insights or …
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CLV - Offline UploadIs there a data dictionary on the fields for ORDER and ORDER LINE supplemental tables. a short description of each field. Also, after uploading offline data to supplemen…
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Mobile Application user cant log in because of user role not set to MangementIf your user role is set to "employee" the mobile App will not allow us to log in to it unless it is set to Manager or above . Please advise it has to be set to Manager?
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mobile app 24D it not allowing you to enter task in RF Execute MenuWhen on the RF Task Menu for 24D it not allowing you to scan or enter task it only allows you to Select the Task on Mobile App. Key Note 25A we are not seeing this issue…
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How to use Unsub form in SMS campaignHi There, We have created a Unsub form for mobile numbers and we wanted to use this Unsub form in the SMS campaign to capture customer Unsub via SMS by using Unsub form,…
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How to identify the exclusion records in Responsys email campaignWe need to see the exclusion list of the a email campaign. Please guide us.