Collections Work Area
Discussion List
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Remove a Strategy Task and update customers in bulkSummary: Remove strategy Task called Go Live Review Content (required): We have a strategy Task called Go Live Review which was created to stop dunning letters being sen…SarahL 131 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Collector escalation process in Advance collectionSummary: Hello Everyone, Would like to know any Escalation process for Collector is present in Advance collection Module? In case, The Collector has not performed the as…Nidhi Choudhary-69413 121 views 2 comments 0 points Most recent by Nidhi Choudhary-69413 Receivables & Collections -
Can we skip a step in Staged Dunning?Summary: Hi It is possible to skip a step for an individual invoice in Staged Dunning? Say an invoice is at dunning step 2 and we want that invoice the send dunning 4 ne…Bo Tøpgaard 41 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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All collectors should see all delinquent customer?Summary: How do I let all collectors see all delinquent customer? Content (required): Version (include the version you are using, if applicable): Code Snippet (add any c…Bo Tøpgaard 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Need to display customer name in a DFFSummary: Unable to display customer name in the DFF due to column length Content (required): When trying to link customer name value set to a segment in the DFF it retur…
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Business Unit on CollectionsHi everyone We have 2 Business Units, on Collections screen - a user can select only 1 Business Unit. Can you please advise where can I set to make this user see 2 Busin…
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Advance collection Cloud documentationSummary: Hello Everyone, can someone share whitepaper and implementation document for Oracle Cloud Advance collection Content (required): Version (include the version yo…Nidhi Choudhary-69413 61 views 3 comments 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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System not triggering 2nd staged dunning letter by using different templateSummary: I have configured staged dunning in one business. System send first letter by using soft template. I processed few more transactions for same customer. System s…