Journeys
Discussion List
-
Duplicate Journeys AssigningSummary: We have instances where duplicate journeys are being assigned to our new hires. I see in the checklist console a pending journey allocation, where can you find … -
Area Of Responsibility Not Assigning Tasks correctly For Pre Onboarding JourneySummary: We have Requirement to Create Separate AOR for HR Team New Hire Journey task to be assigned based on their Department To Fulfill this Requirement i have created…
-
Guided Journeys display based on Document TypeSummary: We have the requirement to display text verbiage on certain document types (document of records). We have created Guided journey accordingly, but it seems the g…
-
Nudge Configuration setup with a Journey for Probation ReminderSummary: : A nudge is setup with probation/performance review date to remind a line manager to conduct performance reviews for direct reports. The journey is not allocat… -
Summarized Task List Layout Side Menu ColorSummary: The side menu is not respecting the color scheme of the environment. Is there any possibility to change the side menu color? Content (please ensure you mask any… -
Checklist allocation notification not triggered for employees hired through 'Hire an employee' flowSummary: Hi Team, We have a requirement to hire employees using the “Hire an Employee” flow. Ideally, the onboarding checklist notification should be triggered via the b…
-
"Unauthorized Access: please contact the administrator." accessing BIP rpt from journey taskSummary: "Unauthorized Access: please contact the administrator." accessing BIP rpt from journey task Content (required): Hi team, we need to enter a report in a journey… -
Journey task (Learn enrollment) - "An error occurred while loading the content from content server"I am having an issue with the learn enrollment task type in an Onboarding Journey. When the employee tries to access the learning content from the Journey, they can clic…
-
Assign Journey task to Line Manager in different locationSummary: We have requirement to add new task to Offboarding Journey, but this task should be assign to Line Manager who has direct reports in Japan. Content (please ensu…
-
Getting error while adding the task to existing journey by using HR Analyst roleSummary: Getting error while adding the task to existing journey by using HR Analyst role Content (please ensure you mask any confidential information): Version (include…
-
Guided Journey in Redwood: Not able to set link to open in a new tabSummary: When using links in task notes within a Guided Journey, I am not able to set the link to open in a new tab the same way we can do with Checklist Templates. It a… -
Journey not tied to assignment - ChallengesSummary: Hi, We have an Exit Journey configured and it's triggering to employee when a termination is approved. Now when we want to run reports with the responses down t… -
How to show employee workforce structure and other details to owners or performers of the task.Summary: We have a client requirement wherein there are certain employee workforce structure and other details which they want to show to the owners and performers of th…
-
Promote option is not showing up in the drop down for application task.Summary: Promote option is not showing up in the drop down for application task. We are trying to create application task for Promote but in the dropdown the promote opt…
-
Journey remove due dateHello Team, Could you please suggest me if there is any way to remove the Due time as marked below in the screenshot. Thanks -
Can we rename resume button on Journey landing page?Summary: We would like to use Summarized Task List Layout for Assigned Journeys, but with that Employee needs to click on 'Resume' button at the landing page. Is it poss…
-
Employee must click on Resume button to access the JourneyHello Hope everyone is doing well! We are using summarized Layoup for a journey and it seems to be working fine except one issue where employee having to click on Resume… -
Guided Journeys Media URL video not playing in previewSummary: I have uploaded a video (.MOV) to the Oracle WebCenter content server as below I have amended the URL to include our Oracle instance and the //CS. Within the gu… -
HR Admins cannot view Others' taskSummary: Hello, We noticed HR Admins cannot view tasks under the "Others' tasks" section when accessing through My Client - Journeys - Assigned Journeys. We setup AoR wi…
-
How to use HDL to complete Journeys and create DORsHello experts, I'd love to understand how to complete an allocated task with HDL and still have the printed report uploaded in document record automatically. We setup a …
-
Looking for Examples of High‑Quality Alert Templates (Journey Assigned, Task Assigned, TaskReminder)Summary: Hi Everyone, We're currently enhancing our Journey notifications and moving more of our onboarding experience into Alerts (rather than BI Publisher). I’m starti…
-
Offboarding journey task assigned to wrong Area of Responsibility from old company assignmentSummary: We use Area of Responsibility (company based) as performer/owner in Offboarding Journeys.An employee had an old assignment in another company with a different A…
-
Hide 'Work Info' and 'Contact Us' sectionsSummary: I am currently working on a business case for developing a Contextual Journey for Line Managers to add pending workers to the system. However, the Line manager … -
In the journeySummary: In the HR login, the organization Journey categories is not visible. like I have attached the below screenshot for the reference. I have already ran the ESS Sch…
-
Pending employees are not displaying under team journeysSummary: Pending employees are not displaying under Team journeys whereas employees are displaying under Team journeys. Content (please ensure you mask any confidential …