Journeys
Discussion List
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Compact Banner for Guided Journeys (25C)Summary: Compact Banner for Guided Journeys (25C) enabled by default Content (please ensure you mask any confidential information): Hi Experts, we have seen from 25C gui… -
How to pass base Environment URL as variable to Redwood Guided Journeys Manual TaskSummary: We are planning to add some reports as Manual task type Guided Journeys instruction. However, we are unable to find a way to pass the environment URL and concat… -
Task sequencing issue in the JourneyHI Team, Once a task is completed it goes down and incompleted ones appears on the top but initially while testing it no maatter the task is completed it appeared as per… -
Personal and Category button in Explore tab is missing in VBSWhen we go to VBS, the Category and Personal button in Explore tab is missing. How can we show it in VBS? But in our Journey Home Page it is showing -
Is it Is it possible to close a journey Task Group as ''Not applicable'' Status ?Summary: Is it Is it possible to close a journey Task Group as ''Not applicable'' Status? Content (please ensure you mask any confidential information): We have requirem…
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How do you remove the email box on Journeys and change the Display name box?Summary: I have tried to add an Integration to change this, but it didn't work.
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Open URL in new window does not seem to work correctly in RedwoodNo matter which way this on/off slider is positioned, clicking "Go to Website" results in the current page being taken. We are trying to have the user remain within the …
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Eligibility Profile for Pending Worker Journey: DepartmentSummary: We have created an eligibility profile for a preboarding journey (assigned to Pending Workers before Day 1) to exclude certain departments from being assigned t…
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Journeys - Eligibility ProfileTwo part question, for which I'd be grateful for any assistance or comment: 1. Are there any Doc IDs, or CCC posts that walk through steps of how to establish Eligibilit… -
Display report with journey initiator's employment info in JourneySummary: I am looking to add a introduction step in onboarding journey to display a OTBI report to display the basic employment info (Department/LE/BU etc..) of the init…
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Employees seeing My Client Groups after enabling JourneysSummary: I enabled Journeys today and now Employees have access to My Client Groups Content (please ensure you mask any confidential information): After enabling Journey…
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How employee can view Journey Task details completed by othersSummary: How employee can view Journey Task details completed by others We have 2 task in a Journey. First manager will provide a feedback for the employee under the fir…
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Eligibility Profile -- Specific AssignmentSummary: If I use 'specific assignment' on an Eligibility Profile that only allocates a journey based on a certain job name in our oracle system would an employee who ha…
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Feasbility: Journey auto assign upon completionSummary: Hello Everyone, Is it possible to configure a Journey in such a way that, once an employee completes it, the same journey is automatically re-assigned back to t…
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Using 'Related Coverage' criteria in the eligibility profile with usage 'Checklist'.While using related coverage criteria in the eligibility profile for the checklist, the system is NOT checking the criteria correctly. I assume it's not working because …
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OIC journeys: The action update is not enabledWe are currently configuring a journeys task that is integrated with ServiceNow. We are prompted with this error: The action update is not enabled What does this mean an…
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Journeys Fast Formula for Activation Criteria 25ASummary: Hi, We are working on configuring Contextual Offboarding Journey in 25A. Here is the desired task flow: The first task is "Line Manager Offboarding". Once this … -
Task allocation based on proposed person type during pre-boardingSummary: We would like to allocate Journey tasks during during pre-boarding i.e. before they join, based on proposed person type. Content (required): We have the need to…
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Guided JOurney not available in Journey TaskSummary: We created Guided Journey to be attached to our manual Journey Task. However, after the journey task has been assigned to the Manager, the guided journey is mis…
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Manual assignment of Journeys and eligibility profileIn the 'Points to Consider' section of this link to the documentation, I understand that the eligibility profile for journey allocation will only be considered when the … -
Employee cannot see Journey that is assignedSummary: Employee cannot see Journey that is assigned Content (required): Hello - I am very new using Journey. Trying to deploy our first one in the near future but I am…