Redwood
Discussion List
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Kitting and Dekitting with MaintenanceSummary: Hi All, We would like seek support on the below requirement , Whenever we perform a maintenance activity on an Asset which is actually a Kit (Probably a turbine… -
Responsive Self-Service Receiving Sandbox configuration update the Receiving icon to all the usersSummary: We want to implement the Responsible SS Receiving but when I configured the sandbox it updated the Receiving icon to all the procurement users. We want to move …Pablo Schenquerman 1 view 2 comments 0 points Most recent by Pablo Schenquerman Inventory Management
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mobile inventory (receive goods) - Disable Printer parameterSummary: In the print labels screen under receive goods requires the user to select the printer to be used. However, this is sufficient for external printers and users w…Kamohelo Leqele-Oracle 41 views 1 comment 0 points Most recent by Mohamed Attia-Allah Inventory Management -
How to display supplier address DFF on supplier Address main page using Application ComposerSummary: We have additional information when navigated inside the supplier Address Name (Navigation: Supplier »Address»click on Address Name hyperlink) as shown below Is…
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How can entity/business verify the redwood customizations doneHello All, Below is our query regarding redwood. Whenever we do some personalization's in sandbox, we gave the sandbox name to entity/business for them to test and Verif…Tirumala Priya Gonuguntla 21 views 3 comments 0 points Most recent by Komal Varu-Oracle HCM Redwood Personalization Helper Tool
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5 Reasons to switch to Fusion Service Redwood in 2025!Switching from Oracle Fusion Service Classic to Redwood is a big improvement in managing customer service. Organizations looking to improve their customer service tools … -
NextGen:Need sample groovy Send Notification to Generic Email When Ticket Assigned to Specific QueueSummary: Hello Experts, Need a notification to be sent to a specific generic address email when a ticket is assigned to a particular queue. Content (please ensure you ma… -
How to Change Default Course Level Settings in Bulk?Hi All, Before migrating Employee Self-Service (ESS) and Manager Self-Service (MSS) to Redwood along with the activity sequencing, admins follow the default settings bel…
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How can I get a list of all the resources created in the system for the helpdesk?Summary: Is there a method to get a list of all the resources? Content (please ensure you mask any confidential information): Version (include the version you are using,… -
Can we delete a Journey activity?Summary: Hi, I cannot delete permanently a Journey that was assigned to a couple of employees before some edits were made to its checklist. Even If I delete the journey … -
How do I enable and configure the Procurement and Inventory modules in Redwood?How do I enable and configure the Procurement and Inventory modules in Redwood? Could you provide the step-by-step process for setting up these modules Please provide a …
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People to Cover Page: Context attribute behaviour is different in Redwood PageIn Responsive Pages, Context attribute is a LOV field, but in Redvood Page is a plain text field. This is not the expected behaviour for it. Any solution for this? Thank…
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Will the pending workers have access to journeys tasks.Hello Team, We have enabled Redwood Journeys Profile Option for one of our clients . Now the pending worker is not able to access/ view the journeys task under Me Tab. W…
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Higher version for extension Id site_extension75978410 and version 0.2.1701947293 existsHi there, I'm trying to deploy my job to Prod but I am getting the above error. I found a couple of posts on here to say to change the version number in Settings. Howeve… -
Unable to download SCM Helper Tool due to being flagged as maliciousSummary: I am trying to download the .exe SCM Personalization Helper tool and it is being flagged in Cortex as "Name: Virus/Win32.WGeneric.edttqa", a Trojan malgent PE, …Laura Wangen 21 views 2 comments 0 points Most recent by Aravind Ragul-Oracle SCM Redwood Personalization Helper Tool -
Issue with Missing Fields on Next Gen Supplier Registration PageWe are in the process of migrating to the Next Gen Supplier Registration page. Currently, we are facing an issue on the Bank Information page where the following fields …
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Redwood Next Gen Help Desk on Mobile AppSummary: Struggling to get Help Desk tab or the My Help application to appear on the springboard. Having read the implementation guide, in regards to the My Help applica…
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Redwood-Need to know how to formulate redwood deeplink for Required learningSummary: Is there a parameter that we can use to formulate a deeplink (quick action) in redwood for employees to be directed to My Learning Experiences>Required Content …
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Person Contact Update error in RedwoodHi all, We have enabled Family and Emergency Contacts redwood ESS page. Employee is accessing the contact details and tried to update (relationship) against the contact.…Satyabrata Nanda 52 views 6 comments 2 points Most recent by Satyabrata Nanda Human Capital Management -
Remove Learning Enrollment access from EmployeeSummary: Hi, As per the business requirement, we need to control learning enrollments from employee by restricting access from security. This will prevent employees from…
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Redwood Migration - "Areas of Responsibility" Screen incorrect languageSummary: Hi, We are moving forward with the migration of the responsive Areas of Responsibility screen to Redwood In this migration we identified the problems below and … -
Redwood Migration - "Areas of Responsibility" - Filter: (Type of responsibility)Hi, We are moving forward with the migration of the responsive Areas of Responsibility screen to Redwood In this migration we identified the problems below and we need y…
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Not able to find few Core HR pages in Redwood Personalization Helper Tool to migrateSummary: Not able to find few Core HR pages in Redwood Personalization Helper Tool to migrate although they are supported for migration Add assignment. Change assignment…FNU Monika 31 views 3 comments 0 points Most recent by Vijay Shanmugam-Oracle HCM Redwood Personalization Helper Tool
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Is there a way to resize the Redwood Guided Journey drawerSummary: Is there a way to resize the Redwood Guided Journey drawer. I have tried changing it using the modal window properties on the Checklist Template / Task. Content… -
Privilege to create survey and ask question by Line managersOracle seeded Line Manager role allows access to create surveys/questions, but our custom Line Manager role does not allow managers to create survey/ questions. I have c…Abigail Abora 121 views 1 comment 0 points Most recent by Deaconu Constantin Valentin-Oracle Journeys
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"Need Help? Contact Us" section showing personal phone numbersSummary: In testing, we have discovered that the "Need Help? Contact Us" sections in Redwood pages show the personal mobile phone number of the relevant Area of Responsi…