Routing / Optimization
Discussion List
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Routing linked activities in different bucketsSummary How to automate scheduling of linked activities in different bucketsContent Hello all, I'd like to reach out to the OFSC community for ideas/suggestions regardin…User_2025-02-03-20-28-53-847 36 views 1 comment 0 points Most recent by Graham Sawell-116355 Field Service -
Only order activities by Service WindowSummary How can we configure OFSC to only order appointments based upon the service window?Content Hi OFSC brains! I've been doing a proof of concept in one of our offic… -
Baseline setting in routingContent Hi Gurus, In routing baseline setting, what ever values put in the savings is always negative. How to make the savings positive? Can anyone share your tips or wh…User_2025-01-31-00-30-36-440 26 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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AutoRouting: limit resource timeSummary How do I limit the time of a resource to two random days?Content Hi! For the current support I'm providing, I have to enable AutoRouting in Field Service Cloud. …Gaston van de Weijer 28 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service -
Start Manually Link missing under Manual Routing Plan in OFSCSummary Start Manually Link missing under Manual Routing Plan in Fresh OFSC Client ApplicaitonContent Hi, I have configured Routing Plans (Manual & Automatic) in my Fres…User_2025-01-30-02-11-25-369 59 views 3 comments 0 points Most recent by User_2025-01-30-02-11-25-369 Field Service
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Monitoring Tool Compatible with OFSCSummary How can we integrate Monitoring Tool which are Compatible with OFSCContent Hi OFSC Guru's Can any of the Guru's of OFSC tell, if there is any compatible tool's a…
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Mobility RoutingContent Hi Gurus, Could you kindly help me tell figure out how to route a routing plan in mobility login from a manager/ Supervisor login. Thanks, MadhuUser_2025-02-03-20-16-47-345 42 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Bucket to Bucket RoutingSummary I need to assign activities from a bucket to a bucketContent I am trying to assign activities from a global buckets to regional level buckets. I set up the filte… -
Geo Location for Bucket resource typeContent Hi Gurus, Can anyone give a solution for the below scenario. Hierachy of the project is like Manager -> Supervisor ->List of technicians The Requirement is super…User_2025-01-31-00-30-36-440 30 views 5 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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RoutingContent Hi Gurus, Is it possible to give technician routing capability? Thanks, MadhuUser_2025-01-31-00-30-36-440 52 views 4 comments 0 points Most recent by Shailendra Vishwakarma Field Service
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Routing to teamSummary Can Routing works for a teamContent Given a scenario like my certain activity types require a team of resources to work together on the same activity. Sometimes …
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OOTB features, limitations and Customization Options for Field ServiceSummary What are the customization options available for Field ServiceContent I am trying to evaluate Oracle field service cloud for the out of the box functionalities, …
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Routing Strategies > Top down approachSummary Routing Strategy among global bucket to Regional BucketsContent Our activities will be created from Sales Cloud. We have resource tree structure as explained in …
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Non scheduled activityContent Hi Gurus, While creating an activity type what is non-scheduled. As I could find while create an activity from external system without date it is created as Non …User_2025-01-31-00-30-36-440 62 views 2 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Technician to technician activitiy assignmentContent Hi Gurus, In our requirement when a Engineer assigns a technician with plumbing activity and when he goes to customer place he finds out to be a Electrical activ…
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Reopen a past pending activity to future datesContent Hi Gurus, If a supervisor does not routed to an activity to the technician and stays in the his bucket the whole day. The next day can the technician move yester…User_2025-01-31-00-30-36-440 48 views 1 comment 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Rollback only specified status activitiesContent Hi Gurus, When a Technician is cancelled or not done will the activity automatically get rolled back to his manager bucket for these two status alone? If there i…User_2025-01-31-00-30-36-440 29 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Undefined workzoneSummary Defining the workzone key to the technician , error is populatedContent Hi Gurus, I have created a custom property called "work center". I have to assign each wo…User_2025-01-31-00-30-36-440 30 views 1 comment 0 points Most recent by User_2025-02-03-20-28-53-847 Field Service
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Color code changeSummary Change in color code when technician is working beyond the specified timeContent Hi Gurus, How do we indicate a warning color in the timeline view when the techn…
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Time Slot and shiftContent Hi Gurus, What is the difference between timeslot and shift. Thanks, Madhu
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Assign work to group of technicianSummary Electrical skilled technicians are in different groups. During activity assignment all or 3 or 4 technicians should be assigned with the activity.Content Hi Guru…User_2025-01-31-00-30-36-440 17 views 4 comments 0 points Most recent by User_2025-01-31-00-30-36-440 Field Service
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Usage of Bundling KeySummary Using Bundling Key to Assign Activities to a single resource based on Custom ParameterContent Hello Experts, Hope you all are going great. We are currently worki…User_2025-02-03-22-01-17-623 33 views 0 comments 1 point Most recent by User_2025-02-03-22-01-17-623 Field Service
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Multi Day Routing CapabilitiesSummary Can Multi Day Routing Plan routes activities in the bucket for the duration of 1 year?Content Hi OFSC fellows, I have come to the situation where my client has t… -
Routing AlgorithmSummary Routing the Activities to all the Field AgentContent Hello Experts, We are currently working on a scenario in which we need to assign the task to all the field a…User_2025-02-03-22-01-17-623 49 views 5 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Operations Manual for Oracle Field Service Cloud (OFSC)Summary Need a Operations Manual for OFSCContent Hi Community, It would be great if anyone could send me the sample operations manual on Oracle Field Service Cloud. Than…