3942365 Green Ribbon

I thought this had been fixed, and we could now move from page to page in order and have all the pages save. I just tried it - and it doesn't work that. I went through ten pages or groups, and it saved only the last page or group.

The case number is 526344. Thanks for you help!

The problem is that if I go to create a bank reconciliation, those voided checks do not show up. The only place they show up is when I print the reconciliation. Any suggestions?

We do not subscribe to NetSuite's support services. Will I ever get an issue number?

The issue number is 79693.

I've tried another printer, and I have the same results. However, one of our other users can print the deposit slips, and it lines up fine. If I go to her computer and use my NetSuite login, I have the same alignment problem I have at my computer. When I use my login, and I click to print the deposit slip, even on my…

I've tried every possible combination, and still no luck. It's still printing too far to the right, in fact, the total on the far right side is being cut off. I must be missing something. Also, even if I were able to get the individual check amounts to line up with the spaces on the form, the date would still be way too…

I have the deposit tickets from NEBS but am unable to get the alignment on the PDF file to match up to the pre-printed form. I tried every option on page scaling in the print dialog box with no luck. It's printing about 1/2" too far to the right and about 1/4" too low on the page. How can I adjust the alignment?

We have a somewhat similar situation and have come up with a solution that works for us. We purchase materials from out of state to be used on jobs, and must pay Use Tax on them. We created a custom field on the Job screen that we call "Tax Status" - it is tied to a list of States to which we pay Use Tax (we pay Use Tax to…

We chose to use our bank's software to do our direct deposit. The cost was a lot less than using Coastal, and the software also allows us to access all our bank account information on a real time basis. I only have to enter the amount of each employees' pay into a template, which takes just a few minutes each payroll. That…

I'm assuming your H.S.A. is done as part of a Section 125 and is pre-tax. The portion you deduct from the employee is a deduction (type: Cafeteria Contribution-HSA). If the employer contributes a portion, it is a two-part process. First you need an earning addition item (type: HSA: Employer Contribution). Then you deduct…

I used this "work-around" to get rid of the withholding taxes on bonuses. I did individual paychecks for the bonus amount to find the amount of federal and state withholding taxes that would apply. I deleted those paychecks. On the employee file, I put in a negative adjustment amount for federal and state withholding equal…

Is it possible to create more than one payroll item for vacation pay that will accrue and track vacation hours? I need two vacation payroll items because the dollars paid out for each need to go to separate G/L accounts (different groups of employees). I created another vacation payroll item, and the posting to the G/L…

I tried to run the 941 Report for the first quarter, and it is not calculating the Medicare taxes correctly. It is calculating them at .124, which is the social security rate. I filed Case #700469. I've tried changing the dollar amount, but it keeps recalculating back to the wrong percentage. Help, Please!!

I have already logged case #586743. Thanks for your help.

We are having the same problem with the numbers on the far right hand being cut off on the deposit tickets. If I adjust the alignment to prevent that, then when I print invoices, the first few letters of the customer's name and address are cut off on the left side when placing it in the window envelope. It's a pain to have…

I agree with Ray -- keep the Basic Payroll. We have no need for the Advanced Payroll. Remitting taxes and other liabilities takes about 15 minutes for each payroll, quarterly reports require an hour or two, and a few additional hours complete year-end duties. Certainly not the huge issue some are making it to be. As for…

Is there any update on this? When I go to print W-2's now, it says W-2 data for 2006 is unavailable. It would be nice to have this available now so we can do sample runs. That would give us time to react if there are problems. Last year I had to buy separate software and input all my W-2 data manually because there were…

I believe NetSuite's biggest mistake is not differentiating between support and service for their product. If I need help to do some customization particular to my business, that's support. If I report an error within the software, that's service. With that said, I reported a problem with the new payroll module in…

There is a major problem with the Hours & Earnings Report. Hours and earnings from paychecks that were reversed are still included in that report. After reporting it to Support, I received an email that it had already been reported months ago and is Defect 144215. Supposedly it will be corrected in a future update. I found…

When you run the Hours & Earnings Report (without customization), it DOES include amounts from paychecks that were reversed. It does NOT include amounts from the reversals. For that reason, when I added the filter line I explained earlier, the report was accurate.

We are trying to email our invoices to customers but are finding it necessary to re-enter the email address each time. We create jobs on the customer file, and then invoices are created from the job file. If we have an email address on the customer file and then go to create a new job file, the email address does not…

Any estimate on when this might be fixed? My payroll depends on it. An update would be greatly appreciated.

I had previously logged case #586743. Thanks, Cheryl

I spent most of my day yesterday trying to reconcile our credit cards. I know that every card was reconciled every month because I did them myself. Transactions were never just cleared - they were always reconciled. Yet, I had old transactions showing up now as cleared and not yet reconciled. Somehow, they were…

Scott is absolutely right when he says the reconciliation report is taking the previous balance, adding payments and subtracting charges. This is what I found last week and reported in this forum -- and still NetSuite doesn't respond to that. Instead, they tell me to read other postings. Hear this, NetSuite: Your…

I've filed issue 457685 regarding the problems with the printed reconciliation report and history. I believe you are correct when you say it is a reporting error in that it is adding payments and subtracting charges. However, I still believe something happened with the update that actually "unreconciled" some of the…

Our biggest problem is that when you move your cursor over a tab, there are big delays in getting the menus to appear. At times it seems to cease working all together. We've found that if you close NetSuite and then reopen it, it improves for a while. (It almost seems to "reset" it.) We are doing that many times a day.…

I've logged a case (#493274), but we don't pay for support, so I doubt it'll get any attention any time soon. Any suggestions?

The idea of having a quick entry system is great, though I'm not sure the way it's set up is practical. We enter our service tech's time daily -- to wait until the end of the week and enter it all at one time would mean several hours work at one time. Also, managers need to be able to see where employees are at for total…