Angela Bayliss · Senior Solution Architect · Gold Crown

B

Hello @Divya Unnikrishnan , The account you should use to offset your inventory adjustments should reflect the type of adjustment you're making. IE- damaged products being adjusted out would have a very different account than if you're adjusting inventory into stock (found after an inventory count). The account you should…

There's no way to tell if a PO has been created from a copy. You can prevent future PO's from Being Copied by removing the option. On the PO in Edit mode, click 'Customize' then Customize Form. Go to the 'actions' subtab and uncheck the box next to 'Make Copy'. Now the PO's can't be copied anymore. Sorry I can't tell you…

Hi @Karen See Go to Setup > Accounting » Accounting Preferences The third checkbox should say 'Expand Account Lists'. Click that box then save. You should be able to assign fixed asset accounts to Bills now.

It's available if the Item Location Configuration is enabled. 😉

You can use a saved search to send on a schedule, or a 1 time occurrence. Use the email subtab on your search and select the day and time you would like it sent.

Hello @Lyssa There are a couple of ways this could happen: If a department is set on an item and it then is inactivated, it will still appear on transactions if the item is used, then the department will follow. If a PO was a 'copy' of a previous PO where the department is set. Without any details, this is just 2 ways this…

This is a native process, and the details of who clicked 'resubmit' are found under the approval history subtab. Can you see the approval history subtab? It should show who clicked 'resubmit'.

NetSuite provides us with the option to 'Customize' the view of the sublist. On the View Option, you can customize the sublist to view only the columns you want to see: When you customize the view, you can remove the columns you don't want to see. Make sure you give the sublist a different name to save it. Voila! You see…

I'm so glad that you got it working! I'm happy for you!

Hello @Owen_Ramirez , PO Receipts assign the asset value from the purchase price on the PO. IE- If the PO has a line item for $100.00, and the bill provides a rebate of $10.00, the item value will be assigned as $100.00. What occurs on the bill doesn't affect the item assigned value. Make sense?

The child records may be custom records that are created in the background. When using direct list edit to delete - try to delete a couple individually so that you can identify which one can't be deleted. Skip that one and continue down the list.

Hi @Tom Dalton You mentioned that everything was fine for months, and this happened out of nowhere. You also mentioned that you use PaceJet & Celigo. There are multiple Celigo 'Flows' to an external website. Inventory quantities, Orders, fulfillments, invoices & payments are a few. For each order, you probably have the…

It's my pleasure. I hope that it was helpful.

Hi @Jayben Fung There is a Native NetSuite field on Vendors that can override the printed name on a vendor check. You may be able to achieve the same thing by using Native Functionality What is it that you are trying to achieve with the custom Payee Field on the vendor bills?

Hello @Jayben Fung I see that the "Payee Name' on the lines is populating, but I'm a little confused as to what you're trying to do from your screenshot. Are you trying to populate the 'Payee Name' in the header of the bill payment? Are you trying to compare the line level Payee Name to the Actual Vendor Name? Note that on…

B

He @Karen See If it were me, I would uninstall the bundle and then reinstall it. Something is wrong with the installation itself if you can't see the full asset data. Try that? If you still have issues, I'll walk you through the backend of the FA module to see what the issue is.

In NetSuite, if an invoice is paid, or has a credit against it - you must delete the child records before you can delete the invoice. If it has child records, you probably don't want to delete it.

@Karen See - How many assets do you have? Is this installed into Prod? If the answer is yes - Go to Customization>Lists Records> Custom Records. Do a control F (open find) in the find bar, type in Asset Value Find the asset values custom record, and then on the right side of the screen, click on 'list' Screenshot those and…

OK, if you aren't seeing the full asset records, and this is a new install, I encourage you to call NetSuite Support. It sounds like there was an issue with the installation. While I could probably walk you through troubleshooting it, Support can help much faster. @Karen See Thoughts?

You can delete the work order, but you'll have to remove the WO Close & WO Completions Let's make this a bit easier for you to understand: The work order is built. So inventory was built using the work order. To change the components of a built item, you must unbuild it. You can't unbuild it using a work order unless you…

Also, please screenshot the Fixed Asset setup

Hi @Karen See That asset has a depreciation start date of january 2025. It's status is set to depreciate active = true. It should depreciate. on the same asset, can you screen shot the depreciation history? On the 'Depreciation History' subtab, click 'depreciation Histories' on the far left side of the history line. This…

Go to lists>Relationships>Groups Look for a customer group. The customer groups are what are used in the suiteapp. So the reason why you don't see all customers is that you are looking at a customer group. This might help - from Suiteanswers

To help you figure this out, please share screenshots of one of your assets. I need the header part, and the 'General' subtab. If you can provide those, we can help.

What are you trying to achieve?

When you have access to NetSuite again, you can rejoin the community and they can merge your old account with your new one. They did it for me and went back 20 years and a LOT of profiles. I hope this helps.

B

You won't be able to use an 'Item' search, because then you won't be able to access all of the transaction records. You may want to change your process to be the transaction search, then compare the items on the transaction search to a full list of your items to see which have zero open transactions. An Item type of search…