Clarisa De Torres-Oracle Blue Diamond

Hi @Vernita, were you able to check our comment above? Let us know should you need assistance with case filing thank you! 😊

Hi @User_NG9BL, were you able to file a case on this? Were they able to confirm it's a defect? With regards to defect, these are best handled by our NetSuite Customer Support as they have the tools to investigate it. Meanwhile, if the other members are experiencing this and found another alternative solution that can help,…

Hi @Vernita, I've tried replicating your concern on our test accounts with same information on the schedule but wasn't able to reproduce it: As you can see, the highlighted amounts are the same for those with same number of days and is working expectedly. With this, it is recommended to file a case to NetSuite Customer…

Hi @Dwight Schrute, thanks for the update. I did further checking and noted the only workaround mentioned. You can see if this will be applicable to you: Alternate Solution: You may opt to use browser's Header and Footer options to address your need for timestamps. This option is most likely accessed via the browser's Page…

Hi @Vernita, thanks for the clarification. May we know if by any chance the schedule was manually edited and updated with the amounts? It could be another reason, however, we won't be able to verify as the ability to have System Notes on Amortization Schedules is currently a system limitation under #466661 Ability to have…

Hi @Kedalene, yes you can simply follow them up via email and it will trigger the case to reopen. 😊

Hi @User_NG9BL, it seems the original concern was more on about the ability to edit the derived consolidated rates which is still currently an enhancement in the system. But if anyone here is experiencing the same issue as yours and found a way to fix it, we encourage other members who have any thoughts, insights, or…

Hi Camila O Thanks for reaching out to us in the NetSuite Support Community. Our gurus will be checking your question and we'll get back to you as soon as possible. In the meantime, if any other members have any thoughts, insights, or suggestions, we encourage them to share them with you.

Hi @Vernita, As per SAID 7945 Straight-Line Revenue Recognition Method Examples: This is showing different amounts because Straight-line, using exact days method recognized revenue amounts individually for each period based on the number of days in each period. Because each day in the term recognizes an equal amount, each…

Hi @User_3R1NK, were you able to check our previous comment above? Let us know if it helped. Thank you! 😊

Hi @Vernita, yes as per SuiteAnswers ID: 15270 - you can see it in non-OneWorld accounts, under the Financial subtab. Hope this helps! 😊

HI @Tybrneryan Upon further investigation, unfortunately I found that the feature of deselecting the child subsidiaries on the Subsidiary Navigator is currently not available. However, I have noted that there is an Enhancement logged in the system for this. It is logged and being tracked under Enhancement 321641 Subsidiary…

Hi @User_KKIRX Upon checking on our test accounts and testings, the adding of the Month/Amount section for the said report is currently not available in Deferred Revenue Rollforward report. It is currently a system limitation. It is logged and being tracked under Enhancement 516278 Navigate to Reports > Revenue > Deferred…

Hi @Kedalene, you may follow up and inquire about this on your Case 5243014 and the support team will be happy to assist you. 😊

Hi @User_3R1NK, Per checking, you can check the default value being pulled to the Reverse Charge Text field via Customization > Lists, Records, & Fields > Transaction Body Fields. Open the Reverse Charge Text body field and go to Validation & Defaulting tab: Here you can see the default value getting pulled into the…

Hi @Gab JS Thanks for reaching out to us in the NetSuite Support Community. Our gurus will be checking your question and we'll get back to you as soon as possible. In the meantime, you might be interested in participating in our Question of the Week. You only have until June 29, 2PM ET to comment on your answers and…

Hi @User_75YL8 Thanks for reaching out to us in the NetSuite Support Community. Our gurus will be checking your question and we'll get back to you as soon as possible. In the meantime, you might be interested in participating in our Question of the Week. You only have until June 29, 2PM ET to comment on your answers and…

Hi @User_2LD8N Thanks for reaching out to us in the NetSuite Support Community. Our gurus will be checking your question and we'll get back to you as soon as possible. In the meantime, you might be interested in participating in our Question of the Week. You only have until June 29, 2PM ET to comment on your answers and…

You're welcome, @User_SN7F6! Glad to be of help 😊

Hi @User_CA6YI Thanks for reaching out to us in the NetSuite Support Community. Our gurus will be checking your question and we'll get back to you as soon as possible. In the meantime, if any other members have any thoughts, insights, or suggestions, we encourage them to share them with you.

Hi @User_OJWIC, Welcome to NetSuite Support Community! Thanks for reaching out to us. Our gurus will be checking your question and we'll get back to you as soon as possible. In the meantime, if any other members have any thoughts, insights, or suggestions, we encourage them to share them with you.

Hi @User_SN7F6 As per checking, this is system's standard behavior. After a transaction has been saved, we can no longer change the Currency field. I have checked further on this and found that the ability to change the Currency field after a transaction has been saved (for multi currency vendors/customers) is currently an…

Hi @Janakan Were you able to see my previous comment? Let us know if it helped. Thank you! 😊 

Hi @Craig_Verde, Were you able to see my previous comment? Let us know if it helped. Thank you! 😊

Hi @Janakan "they have confirmed that the Revenue Arrangement status is completed and journals have been created for the total amount." -Yes, per checking, the error can be encountered because of the following: the Revenue Recognition Journal Entry has been posted for the Revenue Element even though the source transaction…

Hi @User_SN7F6 Thanks for reaching out to us in the NetSuite Support Community. Our gurus will be checking your question and we'll get back to you as soon as possible. In the meantime, you might be interested in participating in our Pop Quiz. You only have until June 27, 3:29PM EDT to comment on your answers and…

Hi @emcee_uk, Apologies for the late response. I have checked various test accounts; however, we only have limited tools regarding your concern on avatax with suitebilling. In this case, it is advisable to file a case with NetSuite Customer Support. They have the necessary tools to investigate and analyze these issues…

Hi @User_3R1NK, can you provide sample screenshots of the fields you were referring to? Kindly cover confidential information. We would also like to clarify your main concern - do you want to know if user can control the texts shown in those fields? Hope to hear from you. Thank you! 😊

Hi @Janakan, Per checking, the message "The plan creation type Project Progress requires a job or customer. Add a job/customer, or change the plan creation type" would show when there is an item on a sales order which has the field Create Revenue Plans on set to Project Progress and there is no Project assigned to the…

Hi @Preethi Kondur Were you able to check my previous comment? Let us know if it was able to help in your concern, or if you need further assistance with this 😊