A billed sales order simply means that the order was processed and invoiced, it is not necessarily a second invoice of sorts. I think that answers my question. I was thinking otherwise, because people fulfilling and billing the orders thought that for some reason this was not the usual way. They do bill regular sales…

Hi, I have a similar problem on this subject. - We received the PO (with one items missing, so it was partial) - None of the items are marked as "Billed" but they are all "closed" - There is no BILL button. But we can Save & Bill. - Save & Bill takes us to a blank Bill screen where none of the items are listed as they…

That was it. Thanks. :)

Great suggestions. We will implement either one depending on whether we send a shipping label or not. Thank you both, Deniz

Thanks for the detailed answers. I asked the customer who he tried to contact to. I didn't get a reply. Looking at the information you wrote, I guess the password we generated was somehow same as the password that the other store offered. I am hoping this is the case, otherwise there are more serious issues with NetSuite.…

Is "available in webstore" or "available online" or similar checked on the custom field? That was it. I didn't really have that option for the Item Field itself. But I went to the Transaction Column Fields where I actually map those item fields to my transaction forms, and made the fields available & hidden for the store.…

Hello Kagan :) Thank you for the reply. Today the emails are going OK. Looks like we have service interruptions once in a while.

ah right that would explain it why I am able to make those changes. Duncan, do you have Advanced Site Builder? Is my post of any use to you? Unfortunately I don't have that. It would be nice to customize those messages. I didn't even know what kind of message people receive until I completed a test order for my self.

Payment page at Checkout should not be different than the Make Payment page in terms of available payment options, correct? When I go through the checkout it only shows the payment methods I want. However, when I go to My Account > Billing > Make Payment, the Payment Method combo box is filled with all the methods. We have…

I appreciate the reply. We also have developed some ability to recognize certain patterns that fraud orders have. In addition to what you said for example, they also tend to order in rounded quantities of more expensive items (20, 50, 100 etc.) instead of more logical quantities of carefully selected related items. We can…

Thanks for the reply. Sorry for not providing the version, it turns out we are on 2008.1 (I didn't even notice the switch, I am not an every-day NetSuite user) I understand that I can disable the registration all together and offer a custom registration page to selected people. The part I didn't understand is the pricing.…

That did the trick, thank you very much. :)

Thanks that worked

Thanks, John. Once createdFrom field is set, other fields are no more required (except department, but it is not a big deal) I didn't know that. This saved me a lot of time.

I really appreciate the answer but I was trying to do this using web services and not with a mouse :) Anyways, I will try to build a proper search for that via WS first thing in tomorrow... ----- ok, that wasn't too hard. It is a transaction search with employee and type fields set. RecordRef[] r = new RecordRef[1]; r[0] =…

Hi, I managed to do add/update with a custom field for customer records, and I remember setting customFieldList of the customer record. Assuming it's the same for transactions, here is a code that I put together by changing my add/update code backwards. So after you retreive the invoice record, if you get a non-empy…

Here is a sample code that uses internal ID of the quote: RecordRef quoteref = new RecordRef(); quoteref.internalId = quote_id; quoteref.type = RecordType.estimate; quoteref.typeSpecified = true; ReadResponse rr = _service.get(quoteref); if (rr.status.isSuccess) { // *** ITEMS **** ITEMS **** ITEMS *** Estimate quote =…

Yes, then you have to set Company Name and you can not set First and Last name (you can create a primary contact for the company with First/Last though). To see what the rules are, go to the new customer page in the browser and toggle the "Individual" field on/off. Those are the rules Web Services respects as well. -John…

Is it possible to add a customer record as a company? I get that error when I set isPerson to false purposely.

Ahh... Get. That must be it. bphommasa, overwriting tran ID is not a bad idea at all - it will at least fasten things up for this case. I just didn't want to worry about generating a unique number (or defining a set of usable number range) outside of NetSuite, that's all. But I think I will stop being lazy and go with this…

For those who get the same error and/or wondering what the status is; "Status changed from Open - Work In Progress to Open - Fix Undergoing Testing" I guess this problem will be fixed very soon.

Hi, Here is the case details Case # 613489 "cannot create invoice for overdue customer" 08/28/2007 3:37 pm Thanks,

I am a classic-ASP guy as well, but I am learning C# just to sake for this, because it is easier in the long run. You can download the sample codes here: http://www.netsuite.com/portal/developers/resources/suitetalk-sample-applications.shtml You may need to modify couple things such as printing out to console or waiting an…

1) Sorry, I misinformed you. Your connection to the Netuite server is secure since it is over SSL. Just make sure your test environment (i.e. your PC with Visual Studio) is secure and not accessed by 3rd parties. Also it is recommended to use a limited role other than administrator so you don't accidentally erase bunch of…

Thanks for the clarification. However when I specify that as externalId like this: <q1:entity externalId="xxx-xxx-xxxx@usnavysealstore.com" type="customer" /> Error says "enter a value for entity" Customer above was added via smbXML. Its handle and entityId were specified the same i.e. <customer…

Finding internal ID first then using it worked. It adds to delay since I have to lookup for each item by name, but it is at least working now. Thanks. Another question: In order to specify a createdFrom reference in a credit memo, do we have to make sure that the sales order we are referring to has to be in a special…

Learned: 1) Refer items with their internalID, not with their names - the way works in smbXML but not in web services. 2) Make sure transaction numbers can be overwritten (Home > Preferences) before you try to force your own tranny number.

Long, may I ask if you have done that webservices work recently, and are you sure if that was an SMB account? We signed up for SMB but then we were told by NetSuite that SMB accounts DO NOT support web services or any XML import.

Does salesorder.itemList.item.length return anything?

I think amount field should be fine. It is useful when you have 3 items + 1 free so qty can be 4 and you can put the amount for 3. Otherwise you have to calculate a new rate which leads to rounding errors and transaction-not-in-balance problems. Many things can cause Unexpected Error which is the only bad thing about this…