Thank you for your reply. We will keep an eye on the enhancement, and we will do it manually in the meantime

Turns out we were missing some features that were not present in the original license (we go way back). They are added now (for a price, of course), and everything is working. Thank you.

I had to add Netsuite Support Center (Basic) role to myself.

I am glad it has been resolved. Our case has been resolved as well. One thing we had to change was the IP restriction. Please dismiss my comments above about the IP list, which was given to me by a NetSuite employee some time ago but now may not be valid as Netsuite Support couldn't really verify those.

Payflow Pro Partner ID => PayPal Credit Card Processor => PayPal Double check these two. In my case none of them are PayPal. Actually if you can login to manager screen with that Partner ID, then the Partner ID is probably OK. In PayPal's Manager screen, go to Account Administration. Check the first two sub menus: Accepted…

This issue has been resolved for us by NetSuite support, I don't if it was an account-specific or a system-wide problem, but our Payflow Pro is working now.

If you cannot turn CVV on in NetSuite, you should be able to turn it off in PayPal. Even though it is more secure against fraud, it is totally optional and Payflow Pro can do transactions without that information.

You said "they are not seeing your transactions", so are you authorizing/charging any orders in NetSuite without seeing any error? Also two things to check: 1) Allowed IP list in PayPal Manager screen (NetSuite IPs should be there) 2) The processor you picked during Payflow Pro setup in Netsuite (e.g. Vital, PayPal, FDMS…

Deniz, Thanks. I confirmed everything is setup the way you describe and unfortunately still not working. I cant understand why this is so difficult. There is one setup in netsuite and paypal seems pretty set. I did not try the IPs yet though, as within Paypal that seems optional...no? Thanks, Marc Believe it or not, it is…

We had the exact same issue with our 3 Payflow Pro accounts. For some reason NetSuite favors the first one in the list (i.e. the first CC processor that you defined) Now we authorize/charge outside of NetSuite, but I hope it is something fixable.

I Am Getting Absolutely Nowhere With This Problem. We Have Had This Problem Since October 2007!! My Support At Skytek Has Been Relaying Messages Back And Forth Between Netsuite And Me. I Looked At The Case This Morning And Saw It Has Been Closed. This Is The Same Issue That Nick Was Going To Have S. Kennedy Take A Look At.…

Hi, We are given one password and we use it for Manager as well as transactions. I switched to test mode in NetSuite (Setup Credit Card Processor) and entered our password carefully. And tried to accept a payment using a real credit card number as well as test card number. I am still getting the exact same error for both…

In my experience, first cc processor you have added remain as default (no matter what) unless you go into an order and select another one.

Another payment related bug I witnessed today. I made payment processors 1 and 2 inactive to force NetSuite to use the payment processor 3. I even picked PP3 in the combo box when I bill an order. NetSuite insists on selecting the first payment processor (1st was inactive & in TEST MODE, I could see (TEST MODE) note when I…

Interesting use of dept. Whats the "use case" here. ie. why are you using depts with their own processors ?. Im curioius more than anything. Imagine 2 or more online stores as a big mall where they sell different things. But each store has to be handled individually due to the nature of the items they sell. Before we…

I was wrong about the bug, at least not what I thought: NetSuite does not associate the orders with payment processors. Each order shows the same processor (proc B) while submitting them in batch uses another processor (proc A). There is still an inconsistency, but fixing it will not help our department - they will still…

I go to the purchase order that has been received, and it's Pending Bill. I click Edit. I can click any of the items in the list to update. Only "Received Qty" and "Billed" are greyed out. Can I change the status to previous one?

That's what I was looking for, thank you!

Advanced PDF Layouts helped us with this issue, and we are planning on moving to Advanced PDF Layouts as a new year resolution. :)

Thank you Pete, I haven't heard of it before. I will sure check this.

Thank you for the answers. I am looking into "workflow" now as I am not sure what it is, but sounds less complicated. And I definitely prefer less complicated methods :)

Thank you, @torin@aminian.com Your solution did the trick (for the formula I just used the GUI). I showed it to our accounting, they were happy to see how simple it was. I think they might even manage it by themselves for any future WorkFlows similar to this.

Thank you. I must have missed it. Looks like Netsuite now has builtin fields similar to what we have created. Strange thing is, our custom fields are editable while Netsuite's own fields are not. Even when the feature Inventory Lot Tracking is enabled.

Thank you for the answer. We will look at the scripting route when the time comes.

Adding "Bills" with "Create" permission was sufficient. Thank you very much all!

Hi, In your case I would create a smbXML invoice template in a mail-merge-capable program (like MS Word), then use mail-merge function to put all the data from spreadsheet. Something like <invoice> <customer>[field1]</customer> <item>[field2]</item> <total>[field3]</total> </invoice> Then save the generated output as plain…

Similar to our solution. We created a custom email address field in the customer record. Then created workflow which looks at every invoice, cash sale, credit memo and cash refund at creation. If the customer custom email field is populated then an email is sent to the email address with the attached transaction and a…

We did this. We created a custom field called AP email address and put it in the finance tab of the customer record. In this field we put whatever email address the customer would like billing sent to. Then we built a workflow that looks at each invoice or cash sale created and checks the customer, if there is an address…

I actually contacted support for this, if we cannot figure out I will ask again. I hate to waste your time :) What we did is, created custom fields for entity, and transaction (which copies data from entity text field), and a workflow that's supposed to send email to the addresses in that custom field. Workflow does not…

Yes, that worked thank you! Under communication tab, I can select "to be emailed" and enter any email there then "SAVE" the transaction. It will send an email to that address without bothering the customer.