Wouldn't the advanced import option Overwrite Sublists take care of this? I've used this to get rid of all data in sublists before during an import. From the help file: "For updates, enable this option to cause imported sublist data to completely replace existing sublist data, instead of selectively updating or being…

Difficult and common problem. What helped me most with this problem was showing my reps how entering good notes/histories/activities helped them, not just other folks. A few examples: [LIST] [*]Logged activities searchable at the company level, not just the contact level. Addresses the "I remember I talked to someone at…

Unfortunately Export/Import doesn't appear to be a viable way to fix these as the Date Created field isn't exposed in the Import Assistant.

After significant searching, I found this setting: Report by Period setting at Home Button->Set Preferences->Analytics Tab->Reporting section. Changed this to Never and it accomplished what I needed. Posting here so I can find it two years from now when I forget where this setting is :)

We do a combination of drop ship and special orders and pay commission based on actual profit with costs that can vary. While not perfect, I did come up with a way that works for us. I abandoned using the actual COGS numbers in NS since they are in different places for drop ships and special orders. I use the cost estimate…

Thanks J. I may have to do that but I prefer not to mess with transactions from last year so I wanted to exhaust all other possibilities first.

I've used this feature for a few years. Mostly UPS but some FedEx packages also. Generally it works pretty well but there are a few nuisance issues, primarily with FedEx. [LIST=1] [*]Phone numbers must be on addresses for FedEx label processing. These are more tedious to add at time of shipment then one would expect and if…

Do you have an option/button on the PO and SO that says Mark Shipped? This replaces the receive and fulfill options on the PO and SO when they are setup as a drop shipment. This is the "fulfillment" process for drop ship orders. For us, the bill from the vendor is our trigger to process the transaction (mark shipped, then…

I have a search that does this but it's by individual line item, not total. I need to know which particular line has any dependency and shipping throws off totals anyway. If you want details of the report criteria and results, just send me a PM and I'll email screenshots.

I haven't seen this problem within NS but I've seen similar issues when sending emails with attachments in rich text format. You might want to verify the messages are in HTML or plain text format.

Thanks Mike. I tried this but for some reason the Items Sublist is missing when I try to customize this form. It's there if I start with the standard PO form though. Any idea why this is hidden?

I've just been looking at this and I didn't see a way to do this on a purchase order. Is this still not possible?

I understand what you're saying but I don't have an Items tab at all. I have the others (Relationships, Communication etc.) but there is no Items tab at all. Look at my screenshot. You have Items as the leftmost item under Sublists. Mine is missing completely.

We have this problem as well but as >95% of our shipping is UPS, I haven't investigated it much. If someone gets a defect number for this, please post it here so I can request to be attached to it. Thanks.

Thank you Evan for the information and addressing our concerns. It's encouraging to know our feedback hasn't fallen on deaf ears. Are you able to give any more specifics on the timing and mechanism for the white space adjustments? It sounds like the label orientation option is just a checkbox so we will have direct control…

Thank you for listening to your users and making the changes you did. This is helpful and appreciated. We went live on Friday and I wanted to share one piece of feedback I heard this morning. "Less on the screen is simply worse in every way. This is a downgrade." This is a quote from the president of my company after…

What is the defect number?

Thought I'd share some positive feedback to mix things up a bit. What my company president said yesterday, "Less on the screen is simply worse in every way. This is a downgrade." What my company president said today. "...my reaction to them changing the view was petty. It was really, overall, a negligible difference to…

I created a support case (1992123) to request some way to reduce the over abundant amount of white space in 2014.2. My case has been attached to Enhancement Request 299254 - 2014.2: New UI: Home > Set Preferences > Appearance > Please add more Formatting Options like Font Size, Text Bold (for Field Name), Text Italics,…

Thank youBK0001 for linking the Netsuite-UI-Style Guide. It is helpful in that it lets me know what specifically I want control over to fix the majority of issues I have with the wasted space in the new UI. Primarily, they are: [LIST=1] [*]The ability to change padding values. Reducing this in lists, records and portlets…

After having used the new interface in the release preview, I find the large amount of white space remarkably inefficient. A few specific points. [LIST] [*]Dashboard. I have less than half of the information on my dashboard as I used to. Admittedly, most people would look at my dashboard and be overwhelmed but I find the…

The popup help for this field says, "Help for this field is coming soon. For now, click Help or use the prefix Help: in the Global Search field above to find related help topics." That should explain it :rolleyes:

Is there any update on this functionality? I saw nothing regarding this in the Sneak Peek: Version 2017 Release 1 post the other day.

I accomplished this functionality with the Comments field on the customer record. That's where I put my notes like "UPS only...". You can create a custom field for this if needed. I then created a custom text area transaction body field called Customer Comments to SO. I set this to Applies to: Sale. Sourcing is set to…

Glad it worked for you. One point on the code is that it only looks at previous orders within the last 90 days. arrSearchFilters[4] = new nlobjSearchFilter('trandate',null,'notbefore','daysago90'); Maybe this is not a problem and maybe you already noticed that but wanted you to be aware just in case. -DD

Hi Court, We have the same problem. I handled it with a simple client script below. function fieldChanged(type,name){ // Check for duplicate PO number when entering a sales order if (name == 'otherrefnum'){ //if the field that changed is the PO number var strThisPO = nlapiGetFieldValue('otherrefnum'); // now search through…

See if this previous thread helps: https://usergroup.netsuite.com/users/showthread.php?t=31257

There is a login audit trail search under Setup > Users/Roles.

Please see this thread. https://usergroup.netsuite.com/users/showthread.php?t=30011 The solution here solved my issue.

That's just it...there is no Enhancement Voting tab anymore. From my homepage using my normal login, I click on support tab I click on NetSuite Account Center (link in a portlet) I have three tabs in the account center: - Customer Center - SuiteIdeas - Storage Info Enhancement voting is not listed.