According to the instruction, once I clicked "Domain Type" and change it from "Web Store Only" to "Single Domain for Web store and Checkout", the field for Domain name stays the same, but the Website field became blank, there is no web site show up from the drop down menu. I was not sure why this convert removed field "Web…

We have the need to convert an item from Inventory type to Assembly type. Is this doable? How to do it manually?

Production account for UPS shipment. We ended up using UPS WorldShip to complete the fulfillment manually since could not understand what does the error code mean.

If an user lost his phone, and needs to set up 2FA app on the new phone, dose he needs any information from the app on his old lost phone? Can you send me the instruction?

Thanks for answering my question. The issue with the app is that if user lost his phone, how does he recover his app quickly. It will be stressful when phone is lost and in the meantime, can not login to NetSuite quickly.

It is back now. It was a very scary glitch. Thank you

Thank you for the update. I used to be able to receive email notice whenever someone responded to my post. However I received no such email notification any more. can you let me know what setting needs to be configured in order to receive email notice again?

Hi, this issue happened in September and was fixed. But today it is happening again. Our packing slip is not showing any item line. We have created case 4884750 for Defect 687908 : Packing slip print is missing item section happening again. Can you help? Thanks,

Hi DN411, One more question, to create case using RESTlet script on the 3rd party program, the script would reside in the 3rd party program, there is no need to install any coding inside the NetSuite environment, right? Thanks,

Thank you again! My original thought was that my 3rd party company who does Request for Quote app, if they are new to NetSuite, by providing them the Online Case Form url and somehow if they can just pass the form field information and simulate the form Submit, then my Online Case Form can handle the back end support case…

Thank you for the comments. So using RESTlet suitescript, it seems software can create a NetSuite Support case directly in NetSuite, there is no need for me to create a online case form and provide programmer the online case form external url any more?

Since an item can be consumed by selling the item itself, selling as a member of a kit item, selling as a BOM in a Assembly item, the Inventory Activity Report is a accurate way to know the actual total consumption of this item. However, this report does not have a column Monthly view. Is there a way to get such data in a…

Patrick, All the 3 ways you suggested do not work well. For example, setting inventory non taxable, would fail on other states that need to charge sales tax. In Legacy Set up Tax page, you can add a new state, but how to remove a state?

Hi Patrick, I don't see Tax Schedule in my set up, I think we use Legacy tax. Can you advise what to do with Legacy tax? Also, Advance Tax compared with Legacy Tax, any added feature? Appreciate if you can send me some information regarding Advanced Tax. Thank you.

Erick, thanks for the clarification. I have an exiting Integration which is TOKEN-BASED AUTHENTICATION. However, I don't remember what role this token was generated based from. How can I find out which role was used to generated this Integration's token, so I can modify the access for that role?

Jeff, Your instruction works for me. Thank you so much!

To provide some background info, we used to set IP address for the DNS. But now needs to use CNAME. I set CNAME for www to the CNAME NetSuite provided for Domain www.exampledomain.com. For exampledomain.com without www, my domain provider (register.com) only let me set @.exampledomain.com, so I set to the CNAME NS provided…

Thank you Cali!

Cali, "Another alternate solution is to update the Tax Code on each transaction's line using a script. You may consult internally if someone will be able to create such script." I will study how to write a script to update sales order item tax code, if you have any advise on this script, I would appreciate. Thank you very…

Hi Cali, Thanks. Please see my answers below: What is the Tax Code in the original Sales Order? Answer: Original tax code in the original sales order was -Not Taxable-. Since at that time the Nexus was not turned on yet, so tax code was -Not Taxable- Upon making copy of the Sales Order, are you expecting it to have the…

Thank you so much!!!

I tried both Formula Text and numeric, with Case When {name} = '12333' THEN '25' ELSE {locationquantityavailable} END, it still give invalid expression. It supposed to be straightforward, but it just can not compile :-(.

The reason I want to use a new Tax Agency, is that I wish to change the current Tax Agency vendor's category. But that field is greyed out. Thus I am not able to change the current vendor's category. "I have a Vendor category called "Tax Agency" with checkbox "Tax Agency" checked. However, I have another Vendor Category…

John, Internal ID in the filter does the trick, thank you so much! Did you find location specific "Last Purchase Price"? I can find "Location Average Cost", but did not find Purchase price for a location.

Great Idea, John. But when I tried to create Custom Sublist, the saved search I created earlier did not show up in the Sublist Search drop down menu. I already enabled "AVAILABLE AS SUBLIST VIEW" for the Saved Search. Do you know what could be missing in my item saved search? If possible, can you share with me your saved…

Hi Herdi, Thanks for the reply. We usually do monthly demand planning and supply planning. But in the mid of the month, we would like to see if the sales trend changes so that we don't need to wait until the beginning of the next month to do the planning. So because the current monthly planning model is designed to ignore…

Herdi, My understanding for "Distribution Resource Planning (DRP)" is that, DRP can generate Transfer Plan for a location. However, I need a feature to consider demands across all the locations, and also is able to generate Purchase plan for one main location. Since this main location will do all the PO and will supply…

Hi Herdi, Thanks for the update. You mentioned that " Distribution Resource Planning (DRP) feature inclusive in the Demand Planning Module that would take into consideration the demand needs across all locations within a distribution network", do you know if DRP can consider the demand for all the locations, can it…

Hi Cali, You got any input?

Mik, Video is great, thank you! To set up bank connectivity. I only need to enter RSA token once when I first set up, right? I am not sure how does digital certificate work. For the fields of Download Filename pattern, Download directory, are those info for my bank? Am I supposed to login to my bank and see these files…