I have been working with support on a weird issue that we have been seeing. The installation completes fine and the NetSuite to Outlook connector seems to work until Outlook is restarted. At that point there is no indication that the sync utility was even installed. We finally found that launching Outlook as the…

I'm curious as to how you approached or are approaching this situation. Just yesterday I was asked about the possibility of doing the same thing. It is important enough that I may have to add calendar support in to the NS webservice wrapper I'm working on. If there is a quicker way that would be great to know about.

I've tried this and everything else I can think of and still can't get the Outlook Integration to work with my Outlook 2003 on a Windows 7 computer.... Does anyone have any other suggestions on how to get this to work??? There needs to be a solution to this. I am able to complete the installation on Windows 7 with Outlook…

We've struggled with the access controls around events as well. This is a great question and I'm hoping someone has an idea we haven't thought of.

Great idea. I was looking for a way to show the group price as a sum of the members when I came across this thread. So far I was playing around with the idea of adding a list price field to item records though there doesn't seem to be a way to have that calculated when the item is a group. Manually updating the field for a…

So the bundle doesn't seem to apply the changes to Service items, at least the fields don't appear. Is there a reason for that? The majority of the groups I am working with involve at least one service item. It has now become an important enough thing to show a unit price for the group that I am trying to figure the best…

Very interesting. We are using sales teams and often reference Sales Team Member as a criteria in searches but I hadn't noticed that the join fields weren't available in the results. I am seeing the same thing as you so that appears to be another limitation in the searching.

We have found similar limitations with the searching interface. I don't believe there is a way to do this since you only have access to what is displayed in the dropdowns. Basically the joins are predetermined and we have to work within what is made available. That has often caused us to rethink what record type we start…

It looks like in the searches the field is referred to as "Release Date" rather than "Termination Date." You can also see that by clicking the field level help for Termination Date. Another example of good UI consistency :)

It was worth a shot at least. I have also seen that not all searching is equal in NetSuite. The global search, list search, saved search, web service search, all seem to do things slightly differently. So far I don't know why so I can't offer an explanation but at least validate what you are seeing. The only note I have…

Unless you have changed the your search preference the cus: prefix includes only Customer records with the stage set to "Customer." It does not include "Leads" or "Prospects." A search for Customer records does not limit the stages that are included unless you add that as a criteria. To change your search preference go to…

I've been struggling with this exact thing and haven't found a solution. Maintaining the size would help the user experience for sure. So far seems like another annoyance we have to live with. Maybe someone can provide a bit of hope?

The code snippet from the SuiteAnswer has some bad syntax but I get what they are saying. Seemed worth a shot so I just tried the script approach with a one line script file and a super simple table. The script set the value and the simple table with the attributes defined in the style definition. I looked at the HTML…

We have used online forms to gather leads and conduct surveys. One place to start is by creating a custom record type to hold the information you are after. The record can have all of the fields for the information you want to capture.

Way cool. That's definitely a feature to look forward to. I was checking out the thread since we have been looking for ways to track something similarly.

Do you have a custom form for your purchase orders? That is how you specify where the field should appear. Using the default form will place custom fields on a custom tab.

Have you looked at adding a disclaimer. I haven't looked at picking tickets specifically but other transactions use a disclaimer as the footer, if one is specified.

This has crept up for a lot of people. The layout designer does not give any control over page breaks. From what I can tell somewhere NetSuite has some white space buffer defined for the column section. If the line items encroach on that minimum white space area then the section breaks onto a new page. This is annoying…

As far as I've been able to tell we have no control over page breaks within templates. You can set something up to be a footer so that it always appears at the bottom, like the remittance slip, but no way to force or prevent a page break. If you have found something in the help that says otherwise please indicate which…

I also discovered an odd behavior yesterday. A user was copying text from Outlook and pasting into the message field. On Task/Note records there was no problem. On Phone Call records an error appears indicating that the maximum length has been exceeded by several thousands of characters even though the text only contained…

Good to see an honest reply from a Netsuite Employee :) Amen. I have found that NetSuite always tries to be helpful but does not always acknowledge that there is room for improvement.

I'm guessing there was never any resolution to this issue? I can understand not being able to delete (or edit) the roles if there was specific functionality behind the role, which may be the case. But if we are not going to use the roles it would be nice to at least be able to inactivate them and clean up the list.

I was actually trying to find an enhancement to vote on but could not find one. The one you mentioned does not exist or at least I can't find it at all.

I looked into different ways of doing this a while ago. In the end I added a custom field to items for the printed item price and then customized the forms to show that field instead of the normal item price. Of course that doesn't work if you use price levels which we don't. Another option is there is a bundle out there…

Have you tried using the search box to look for your custom record? That would help verify the roles have access and perhaps where the link is located. It is also possible that the NetSuite UI just hasn't refreshed yet. Clearing the temporary internet files or doing a hard refresh (Ctl + F5) has helped me sometimes in the…

Good thought. The problem is that I am just trying to make a change and update the existing record. NetSuite seems to act like I'm trying to create a new one even though I am just trying to save the existing one.

Since I'm not sure if you meant files or fields I'll address the other possibility. When you create a new record you can create subtabs (on the Subtabs subtab). Then when you create new fields you specify which subtab they should appear on from the Display tab. If that's not what you meant then you can completely disregard…

Perhaps you got it figured out already. I also just tried adding items to my cart and only got the item I clicked on. Verified the same behavior in IE and FireFox.

I have just been asked about setting up something like this. Did anyone end up trying out these types of setups or get something working? I'd be interested in hearing those experiences.

I had not tried using library files as I was hoping to use the cdn hosted versions. I'm trying that out now though based on the feedback. Seems to work at least for the jquery ui file so thanks for pointing that out. Is there a solution for css files?