This is likely the cause of your issue. Linking to non-secure URLs within the context of a secure page will result in certain browsers warning that both secure/insecure content are included in the page. To resolve, replace the HTTP links in your checkout pages with HTTPS links. I believe Google provides HTTPS links for…

Have you embedded links in your checkout page(s) to any external resources/URLs that are http and not https? Thanks, Ted

This is being tracked by Issue 120142. We are actively working with Verisign to resolve this issue. Thanks, Ted

All scheduled saved searches run at 2 AM. Thanks, Ted

Personally, I have found Datejs very useful and feature complete when doing scripting work that involves dates and times. I plugged it into my library suite and thus far I have not encountered any issues. Thanks, Ted

Thanks Matt Seems to be more consistent now... I can browse other sites when it drops out so I don't think it's an ISP issue - just NS, the usergroup and our website are inaccessible for 1 or 2 minutes out of every 20... Can you explain the behavior of "dropping out"? Are you receiving a "Page Not Found" or a "Page Cannot…

Currently, there are no systemic issues, but I am investigating your report further. Thanks, Ted

For any performance issue, please file a Case with Page, Email and Time so it can be investigated. Reports lacking specific details can be difficult to follow up. At the moment, there is one open issue (Issue 131634) tracking potential slowness with Web Stores/Sites. Thanks, Ted

Engineering and QA have investigated these reports and see no systemic issue that would prevent the sending of email campaigns. We have processes in place to monitor these operations and they have also reported no systemic failure. jamiepsa -- I see a Campaign Email operation from your account on 04/10 at ~ 8 AM (PDT). Did…

Please see this thread for details of the interruption. Thanks, Ted

The service's method of monitoring your website (HTTP Header retrieval) is not indicative of a visitor's experience and therefore we do not support their technique. Retrieving the full page is supported (HTTP GET/POST methods). Thanks, Ted

NetSuite does not support SSL for custom domains. Enhancement request 98341 tracks this request. Thanks, Ted

Please review this thread for details and updates concerning your report.

Hosted Sites/Web Stores experienced intermittent slowness today (01/21/2008) between the hours of 1 PM and 4:45 PM (Pacific Standard Time). Our monitoring detected this issue and we resolved as quickly as possible (tracked internally via Issue # 138252). During this time the status site reflected the issue. No other…

This report is been addressed in the following posting. Thanks, Ted

Oh yeah... I ping all the time (WTF?) Apologies for the technical phrase, but if you click on the link (ping) it will take you to a site that explains how to execute a ping. It could be a localized issue, as both you and another user who report being unable to access the site appear to be located in Australia. Thanks, Ted

Both sites you reference: http://shopping.netsuite.com/s.nl?c=92155 http://www.wineboxwarehouse.com.au/ are accessible from two distinct ISPs through which I accessed them. Also, there are no systemic issues preventing access to these sites. Have you attempted to ping or execute a traceroute on the domains? Thanks, Ted

Ricardo, When reporting performance issues, please indicate Page, Email, Time and Case Number so we can investigate. In the absence of a systemic issue, these details make it possible to perform an accurate investigation. Thanks, Ted

Julian, The issue you are experiencing is not related to the problem Evan references. Please provide a Case # and we will be sure it is investigated. Thanks, Ted

The fix for this Issue (# 129953) is now live. We apologize for any inconvenience this caused you or your customers. Thanks, Ted

Our mailers are "black listed" when mail is reported as SPAM by recipients. We cannot ensure that all recipients wish to receive the mail being sent to them. When NS Mailers are reported as a SPAM source, we are aware of it and work to resolve them as quickly as possible. Long term, we are working on solutions to help our…

We have taken action to remove our source IP from Outblaze's "black list". Thanks, Ted

The issue has been tracked down to a patch applied to our Application Server Software on Friday Night. We are attempting to roll this back as quickly as possible. We sincerely apologize for any inconvenience caused. Thanks, Ted

This issue is actively being investigated. I will post follow up as more information is available. Thanks, Ted

Yes, it will resolve both issues.

We have identified the cause and are diligently working to resolve the issue as quickly as possible . We will provide an update when there is further progress to report. Thanks, Ted

Issue 121296 has been filed for this and is actively being worked upon. Thanks, Ted

It you are setting the cookie for another domain (other than a netsuite domain), the browser will only transmit that cookie when a request is issued for that domain. So, non-netsuite cookies will not be sent when accessing netsuite URLs. Thanks, Ted

Per post in another thread: At approximately 11:20 AM Pacific Time (on 02/13/07) , following a surge of traffic, a core component of NetSuite network infrastructure unexpectedly switched to a mode with diminished throughput capacity . The result of this event was that service times for the requests it processed were…

There were sporadic issues early this afternoon (Pacific Time) which affected hosted sites. It did not affect all customers. This issue has been resolved. Thanks, Ted