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Benefits
Discussion List
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How to update benefits rates in bulk?How can we update the rates in bulk before OE, Can it be done through HDL or spreadsheet loader? -
Unable to upload documents on behalf of the employeeSummary: Hi, I'm trying to upload an enrollment document on behalf of an employee. Even though the document is already set up and it appears as a pending action, I can n…
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Can we hide Person info and Person Beneficiary Organization from benefits summary pageSummary: Can we hide Person info and Person Beneficiary Organization quick actions from benefits summary page Content (please ensure you mask any confidential informatio…
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Redwood - Add/Edit button not visible for Address under People to coverSummary: Add/Edit button not visible for Address under People to cover Content (please ensure you mask any confidential information): Version (include the version you ar… -
How Hide the word "self" on a plan – Benefits Self Service or AdministrationContent (please ensure you mask any confidential information): Hello Team, When we open an enrollment, we can enroll in a program composed of one or several plans. Insid… -
Mexico Benefits : Rate calculationSummary: Has anyine implemented Mexico Benefits . We have a requirement where the Rate is based on Gender and Age of the dependent. They dont have fix deduction that sho…
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Redwood Dependent DesignationSummary: With the 25A release, we now have the capability to designate dependents through the pending action item. According to the release notes, 'Contacts that are add…
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Derived factor for working hours to be used in eligibility profileSummary: Derived factor for working hours to be used in eligibility profile Content (please ensure you mask any confidential information): Hi, I have to define working h…
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Date of Birth field to be mandatory on Redwood pagesWant to make Date of Birth field to be mandatory on two Redwood pages: People to Cover Before you Enroll Not able to do so with Visual Builder.
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How to remove "Need Help" from Benefits pageHow to remove "Need Help" from Benefits page (Me > Benefits)
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We recently enabling benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card hideSummary: In benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card we don't want display the Temporary ID Card in redwood page, Is there any possibili…
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Hide TIN Number in Contact Relationship section; not from National Identifier sectionSummary: Need to hide TIN Number in Contact Relationship; not from National Identifier section. This shows in the navigation: Home > Benefits Administration > Enrollment…
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When an employee is terminated , their past enrollments are not visible in Benefits Activity CenterSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Not able to fetch dependents details using Benefits - Enrollments Real Time subject areaHi All, I am facing issue to fetch participants and dependents details using the subject area Benefits - Enrollments Real Time since 25B release. Before 25B release, I w…
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how to remove the text under benefits Self-Service Enrollment?Summary: How can I remove the text under "Self-Service Enrollment" on the Redwood screen? Content (please ensure you mask any confidential information): Version (include…
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Can we personalize the text in demographic section under People to coverSummary: Can we personalize the text in demographic section under people to cover? Content (please ensure you mask any confidential information): Version (include the ve…
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How to personalize the banner background image URL & banner foreground image URL in ESS landing pageSummary: We have requirement to personalize the banner background image URL and banner foreground image URL in employee self service landing page,how do you upload the i…
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Proof of Good Health certification for the Voluntary Employee Insurance Plan under the Marriage LESummary: Hi Team, Hope you are all doing good. We have a scenario where Prior to the life event, employee had voluntary coverage for $250k (this has already been approve…
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Validation is not working in people to cover>Create new contact page in benefitsSummary: Validation is not working in people to cover>Create new contact page in Benefits Activity Center Before you enroll page. Benefit Summary Page. We wanted to rest…
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Redwood Benefits: Data Security RolesHi, We encounter this error after adding all of the roles and privileges and even though we regenerate the roles. I need to regenerate them again so that this error will… -
Looking for Table Name and Column Name details to create a Global Transfer Life event.Summary: Hi, We have a requirement from the customer asking for global transfer life event. However when we are trying a create person data changes and not able figure o…
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HCM Extract with dynamic parameter as Delivery Option NameHi Team, I am looking for assistance in setting up a dynamic parameter in HCM Extract. The goal is to ensure that when we select a specific Delivery Option Name, the ext…
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Error while trying to evaluate the life eventSummary: Hello community, There is an employee who got rehired as of 27/04/2025. The assignment is created for the same. The user have added the New Hire life event in t…
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Enrollment summary-personalize text after submitting enrollmentsSummary: Can Enrollment summary text be personalized after submitting enrollments? Kindly advise. Content (please ensure you mask any confidential information): Version …
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Benefits not pulling through OTBI reportSummary: We are not passing Benefits values through Payroll. This is the set up And it is pulling values for the employee in the front end as well (Benefits Service Cent…
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Should we schedule Ingest Benefits Person Search Data to run on a regular basis?We are experiencing intermittent issues where we cannot query an employee in the Benefits Activity Center. If we run the Ingest Benefits Person Search Data process for t… -
Multiple intervals in a single coverage subset for Accidental Insurance.Summary: We have a requirement for multiple intervals in coverages for Accidental Insurance. From $50000 till $200000, the coverage intervals are $50000 apart and, after…
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Benefit Administration > Benefit Activity Centre-shows the enrolments and pending action but no dataIn the new Redwood Benefit activity center - under the benefits summary page, the sections - Enrolments and pending actions shows no data, just the sections are visible.…
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Can we access offer DFF to create eligibility profile?Summary: I am trying to create an eligibility profile to find if the worker had a DFF filled during their offer. I have a SQL query to do this but am not sure we can use… -
You need to enter a valid value for the LerId attributeSummary: I am getting the below error while trying to EXPORT a benefits program. Not sure which life event setup is missing. "Error in export: java.lang.NullPointerExcep…