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Benefits
Discussion List
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how to remove the text under benefits Self-Service Enrollment?Summary: How can I remove the text under "Self-Service Enrollment" on the Redwood screen? Content (please ensure you mask any confidential information): Version (include… -
Can we personalize the text in demographic section under People to coverSummary: Can we personalize the text in demographic section under people to cover? Content (please ensure you mask any confidential information): Version (include the ve…
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How to personalize the banner background image URL & banner foreground image URL in ESS landing pageSummary: We have requirement to personalize the banner background image URL and banner foreground image URL in employee self service landing page,how do you upload the i…
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Proof of Good Health certification for the Voluntary Employee Insurance Plan under the Marriage LESummary: Hi Team, Hope you are all doing good. We have a scenario where Prior to the life event, employee had voluntary coverage for $250k (this has already been approve…
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Validation is not working in people to cover>Create new contact page in benefitsSummary: Validation is not working in people to cover>Create new contact page in Benefits Activity Center Before you enroll page. Benefit Summary Page. We wanted to rest…
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Redwood Benefits: Data Security RolesHi, We encounter this error after adding all of the roles and privileges and even though we regenerate the roles. I need to regenerate them again so that this error will… -
Looking for Table Name and Column Name details to create a Global Transfer Life event.Summary: Hi, We have a requirement from the customer asking for global transfer life event. However when we are trying a create person data changes and not able figure o…
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HCM Extract with dynamic parameter as Delivery Option NameHi Team, I am looking for assistance in setting up a dynamic parameter in HCM Extract. The goal is to ensure that when we select a specific Delivery Option Name, the ext…
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Error while trying to evaluate the life eventSummary: Hello community, There is an employee who got rehired as of 27/04/2025. The assignment is created for the same. The user have added the New Hire life event in t…
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Enrollment summary-personalize text after submitting enrollmentsSummary: Can Enrollment summary text be personalized after submitting enrollments? Kindly advise. Content (please ensure you mask any confidential information): Version …
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Benefits not pulling through OTBI reportSummary: We are not passing Benefits values through Payroll. This is the set up And it is pulling values for the employee in the front end as well (Benefits Service Cent…
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Should we schedule Ingest Benefits Person Search Data to run on a regular basis?We are experiencing intermittent issues where we cannot query an employee in the Benefits Activity Center. If we run the Ingest Benefits Person Search Data process for t… -
Multiple intervals in a single coverage subset for Accidental Insurance.Summary: We have a requirement for multiple intervals in coverages for Accidental Insurance. From $50000 till $200000, the coverage intervals are $50000 apart and, after…
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Benefit Administration > Benefit Activity Centre-shows the enrolments and pending action but no dataIn the new Redwood Benefit activity center - under the benefits summary page, the sections - Enrolments and pending actions shows no data, just the sections are visible.…
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Can we access offer DFF to create eligibility profile?Summary: I am trying to create an eligibility profile to find if the worker had a DFF filled during their offer. I have a SQL query to do this but am not sure we can use… -
You need to enter a valid value for the LerId attributeSummary: I am getting the below error while trying to EXPORT a benefits program. Not sure which life event setup is missing. "Error in export: java.lang.NullPointerExcep…
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We want Physician ID to be mandatory on Me--> Benefits --> Primary PhysicianWe want Physician ID to be mandatory on Me--> Benefits --> Primary Physician But Physician ID is not available in VBS. Not sure if it allowed in 25B
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Pending action item-Document mandatory error.Summary: In the Responsive User Interface (RUI), when a pending action item was generated, administrators had the ability to approve or deny the action item directly fro…
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Getting error while evaluating Acqusition hire life eventSummary: We have created a life event called "Acquisition Hire". It was working fine till last year now we are getting this error. We have not made any changes in this f…
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Enroll in Benefits for Open Enrollment change elections screen to elect dependents isn't popping upSummary: I have set up Open Enrollment and testing. I have Medical, Dental and Vision set to Enrollment Rule - Current can keep or choose; new can choose and Default New…
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Unable to fetch Enrollment Action time, Disclaimer status and Assigned date in a BI report.We need to retrieve the Action Time, Disclaimer Status, and Assigned Date fields from benefit enrollment records for a BI report. However, these columns do not appear to…
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Can we hide primary care physician section redwood benefits summary page when we click on the planSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to add customization text for change beneficiaries under Quick actionsSummary: Can we add personalization text under change beneficiaries? Content (please ensure you mask any confidential information): Version (include the version you are …
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REdwood :Getting error on Benefits self service page for 'Need Help,Contact us' sectionSummary: Hi All, We are getting error on Benefits self service page for 'Need Help, Contact us' section. Please suggest. Thank you Content (please ensure you mask any co…
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Coverage start date should be two months after the life eventSummary: Hi all, We need a fast formula for Coverage start date to be two months after the hire date. Can anyone please share if you have sample formula. Thank you Conte…
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Person Selection Formula for Assign Corrective Potential Life Event not picking up future hiresSummary: We are trying to make a person selection rule to Assign Corrective Potential Life Event(Rate recalculation) effective as on 1st Jan 2025. Employee hired in futu…
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How do I remove duplicate Pending Action items?Summary: How do I remove duplicate Pending Actions from the ESS benefits page? Content (please ensure you mask any confidential information): Under Pending Actions, ther…
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Is it possible to End Date a Variable Rate association via HDL?Summary: We are changing our Rate structure for medical plans and need to end date the existing variable rate associations from the standard rate. When we attempted to l… -
Redwood UI: program name appears twice when coverage date is different for PlansSummary: In the new RWUI, The program name appears twice when the coverage date differers for different plans Navigation > Benefit activity center Content (please ensure…
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Benefits Activity Center - Filter functionality to exclude future dated Detected life eventSummary: We are trying to exclude/filter out future dated detected life events from appearing under the Life Event Status - Detected status filter. An example of a futur…