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Benefits
Discussion List
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Fast Formula Input Validation Default EntryI am trying to create a default value for an element input value, using the number entered into another input value of the same element. How do I reference the input val…
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Configuring plan dependency rulesSummary: Our goal is to use plan dependency rules to ensure appropriate HSA plan enrollments based on the chosen medical plan. The rule we've implemented in our test env…
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Where do you find the logs of a Dependent Certification Required fast formula?Summary: We have a Dependent Certification Required fast formula that isn't returning correct values. I need to troubleshoot this fast formula. Logging code has been add…
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need to show all 4 rates on employee self service pageSummary:Hi All, We are in implementation phase and we have normal rate and Rx rate for medical plans. As per requirement, we need to show all 4 rates on employee self se…
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Evaluated life event status goes to processed and closed.Summary: Hi team, As I am evaluating any life event (not specific to one, I have tried with several life events) the life event status shows processed and closed. Conten…
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Changing options in existing plan - existing employees stay (legacy), new employee get newWe are changing our benefits design for 2026 - the plan will still exist but the automatic enrollment will change from Option A to Option B. However, existing enrollment…
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How to make Name field non editable in Redwood UI on Benefits Dependent Page ?Summary: We want to restrict the Name fields from being editable on the ESS of Benefits Add/Remove Contact and Dependents you'd like to cover Content (please ensure you …
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Can we add verbiage or any banner in Redwood Benefits TileSummary: Can we add verbiage or any banner in Redwood Benefits Tile where i have highlighted in Yellow Content (please ensure you mask any confidential information): Ver…
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Redwood Benefits: What is the meaning of Pencil Icon on Pending ActionsSummary: Hi, When you open the Classic Pending Action tile, there is no Pencil Icon or anything else to click on. In Redwood, pending actions will appear on the Summary …
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How can I customize the country field under phone details in family and emergency contacts sectionSummary: There is no option to customize any fields under phone details in this section. Is there another way to do this? In Responsive UI, the country field is auto pop…
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Inquiry on Upcoming Features for Benefits Contact pageSummary: We have a requirement from the client regarding the Me > Benefits > Before You Enroll > Contact page. The client is looking for one of the following capabilitie…
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Dependent Certification Type of Proof of National Identifier when enabled is not letting upload docHi, We have enabled the below certificates in Dependent Certification. 1.Marriage Certificate 2.Birth Certificate 3. Proof Of National Identifier 4. Legal Custody Certif…
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Termination Life event fast formula is not working outWe have configured a termination life event to trigger upon entering the actual termination date in the per_periods_of_service table. Below is a basic Fast Formula creat…
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Creating Multiple Life Event Triggers for Leaves with Shared Tables and ColumnsHello Team We have a requirement to create multiple life events for leaves, such as Caregiver Leave and Military Leave. These life event triggers should be based on Acti…
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Redwood Benefits Self-Service “summary” page: section rules not applying( VB Studio)Summary: I’ve built a custom extension on the Redwood Benefits Self-Service summary page in our environment. I added two fragments under a section rule set (ruleSetEmplo…
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How to make Relationship type field non-editable in Redwood UI on Benefits Dependents page ?Summary: On the Redwood Add Remove Contacts and Dependents you'd like to Cover, we want to restrict the ESS users from being able to edit Relationship type field. Conten…
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Unable to add business rules in the 'Review Employee Resources' page using VB StudioIn VB Studio, When trying to add conditional rules in the Review employee Resources page, it shows very limited filter options, unlike usually observed in other pages. I…
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Redwood - how can we restrict employee from changing their contacts first, last name and relationHello Hoping everyone is doing well! On Redwood pages, how can we restrict employee from changing their contacts first, last name and relationship in Benefits Self Servi…
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Redwood Benefits: Compensation InfoHi, May I know why there are two View Compensation History and it is pulling different UI. Thanks,
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Attaching more than one Person Changes gives an AND conditionRequirement: People moving from ANY Grade to Grade P (and in Grade P, we have P.1, P.2,….P5) should trigger a LE. Problem: Attaching all 5 Person Changes to ONE Life Eve…
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Hide plan options based on Life event for enrollmentSummary: Hi All, We have a requirement for Marriage ,Employee self assigned life event.When employee tries to enroll, only option related to spouse should be available o…
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benefits administrator or representative receive notification of employee self assigned LESummary: Hi All, Does benefits administrator or represenatative employee self assigned Life Event approval notofictaion ? They can see the approval request when they go …
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Alert Composer - when the dependents for employee has Pending Action ItemsHello Team, Can anyone please share an SQL query that can show me the list of all dependents for an employee who have a pending action in the benefit plans like Medical,…
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Termination Life Event Trigger Fast FormulaSummary: We have a termination life event configured to trigger when an actual termination date is entered on per_periods_of_service table. We have several non-worker as…
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Enrollment Certification Required Fast Formula IssueSummary: HI All, I have a issue with Enrollment Certification Required FF Content (please ensure you mask any confidential information): FF for EOI Requirement for Short…
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Redwood Benefits: Missing Certification SectionSummary: Hi, When we enabled Redwood, we saw that the Certification area above Notes was removed; could someone please tell us where we can find this section? Content (p…
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How to allow a employee to add a comment when adding certificationSummary: Hello community, is there a way to add a comment section in Benefits ESS for certifications? Also, is there a way to make the field "URL" not visible? Version (…
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Trying to access new Benefits Activity Centre - getting errorSummary: Getting this error when trying to access the new 25B Benefits Activity Centre in our lower environment for testing: Oracle Search Cloud Service isn't enabled. A…
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Enrollment Certifications > Due Date FormulaHi Experts, We are currently using Due Date option as "90 days after later of event date or notification date" for Evidence of Insurability. We want to move up the Due d…
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25B: With new Benefits Activity Center, all fields are exposed for contacts in People to Cover PageSummary: We are turning on the redwood page for Benefits Admin (25B) however when trying to add new contact as admin, all fields for the contacts are appearing as screen…