Benefits Service Center
Discussion List
-
Benefit Pending Action Alert is giving an error while runningBenefit pending action alert is not working when we are trying to add filter condition as uploaded date is null. It is giving an error while running. -
Dependents added after Life event is in started status do not show up in enrollment.Summary: Dependents added after Life event is in started status do not show up in enrollment in Benefits Activity Center. I think the feature was released as of 25 C whe… -
Default value or Minimum Value "0" is not working in primary fieldSummary: Hi Expert, We having an issue when we attempting to enter the "0" Value in Primary Field after that we are not able to proceed or submit the plan, Even our Min …
-
What is the expected outcome when two or more rates are set-up as Others/After-tax?We have a client that has two standard rates with Rate Display Type = Others, and Tax Type Code = After-tax. With this set-up, how does the system determine which rate w…
-
Restricting Program Access to Benefits Specialists for Making ElectionsWe need to be able to allow a program to only be accessible (elections can be updated) by benefit specialist/admins and allow elections to be updated by employees. We st…
-
Trying to access new Benefits Activity Centre - getting errorSummary: Getting this error when trying to access the new 25B Benefits Activity Centre in our lower environment for testing: Oracle Search Cloud Service isn't enabled. A…
-
Redwood Person Info page not having person type sectionSummary: I noticed that in the Benefits Administration > Person Info page, I can see the 'Person Type' section, but when I open the Redwood page from my client groups > …
-
Post Election error when Evaluating Life EventSummary: A life event ( Divorce ) occurred after open enrollment period is ended. We wanted to process the intervening life event (occurred in Nov/Dec ). This should ide…
-
Life Event goes to processed and closed status directly. Errors out when try reopen.Summary: Life Event goes to processed and closed status directly. Errors out when try reopen. Error is : ORA-20001: The life event can't be reopened because there's no e…
-
Reinstatement Set Up For Rehire Within 30 Days using Open Life Event for month of December rehiresSummary: Rehire within 30 Days in the month of December should have reinstatement from (1.1.nextyear) using Open Life Event Content (please ensure you mask any confident…
-
How to enable page tracking on benefit enrollmentSummary: I’m planning to enable page tracking on the enrollment page within the Benefits Module and would like to confirm the configuration steps. Could you please share…
-
Maximum and Minimum restriction in designation requirement not working in a similar FashionSummary: The minimum and Maximum restriction in the allowable dependent designation setup is throwing error in different stages of enrollment. The Minimum requiremement …
-
Hide quick action in Benefit activity center based on countrySummary: We tried hiding quick action menu in benefit activity center using EL expression suggested in the below thread Can we hide the document of records based on coun…
-
Benefits program is splitting into two which is causing the post election edit FF to not considerSummary: When a life event is run the benefits program is splitting into two programs. This is causing the post election edit FF to not consider the plans in the split p…
-
Rate Amount not letting employee save $0 in RedwoodSummary: Our Benefits Specialist was trying to add $0 rate amount for a Medicare Subsidy, but it won’t let her save the $0. Even though it says an increment of 0.01 for …
-
Benefits Service Center Search not PopulatingAs of yesterday, 8/13/24, when we try to search an employee in the benefits service center, it's not yielding any results initially. We have to use the advance search fe… -
Designate dependent required for "Critical Illness Employee/Children" plan only when child addedSummary: We have a requirement where "Critical Illness Employee/Children" plan is supposed to be available for both employee and dependent child enrollment. In case the …
-
With the 25D Redwood Benefits update, the new Review Legal Disclaimer page was introduced.Summary: With the 25D Redwood Benefits update, the new Review Legal Disclaimer page was introduced, where employees must choose Accept or Decline before submitting their…
-
Encountering Error while evaluating Life event BEN-990155We are receiving below error when evaluating Marriage or Divorce life event. Encountering this for only specific employee. Employee is not enrolled in two different opti…
-
New Hire Life Event is showing Enroll in Ben Admin but not showing in Self Service after Open EnrollSummary: We have 3 new hires that were hired on 11/10 after Open Enrollment. The New Hire Life event is showing open under Ben Admin but on the employee self service it'…
-
Triggering REST API Call Post Enrollment Submission in HCM BenefitsWe have a requirement to trigger a REST API call immediately after an employee submits their enrollment on the HCM Benefits page. Does Oracle provide any Business Event …RamakrishnaNaraparaju_WCMI 21 views 5 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits
-
How to make Benefit Pending Action region read only for a role REDWOOD UIWe have a requirement to make Pending Actions region as read only for a custom role, under Benefit Service Center. This role can only view Benefit Summary, Pending Actio… -
Defaulting program in employee self serviceSummary: Defaulting program in enrollment summary i.e. the default benefit program - Union Benefit Program should be shown in the summary instead of the other benefit pr…
-
Is there a way to download all employee benefit statements after open enrollmentSummary: Is there a way to run a process to download all employee's Benefit Statements after Open Enrollment? I used the Post OE Report but in Peoplesoft we had a proces…
-
Reduce insurance coverage amount by certain percentage of coverage at 70 and calculate ratesSummary: Looking for ways to configure automatic coverage reduction based on age for life insurance plan, without using Fast formula Ex : reduce coverage amount entered …
-
New Hire Benefit Life event did not trigger automaticallySummary: We have a new hire recently and the new hire life event did not trigger automatically. Content (please ensure you mask any confidential information): Only one e… -
Enrollment Summary - View Report displays After Tax EE Deductions in Pre-Tax EE Deductions ColumnSummary: As an employee in self-service or administratively printing a benefits summary report (PDF), the After-Tax deductions are displaying in the Pre-Tax Weekly EE De… -
Change Election functionality is missing in Redwood UI BACSummary: Benefits administrator is unable to change elections similar to RUI. the scenario is that administrator has to remove aging out Child and change elections tor e…
-
Age Reduction when employee turns 65 but if employee not enrolled previously drop down should showSummary: Hi All, We have a requirement like, if employee is already enrolled in Life Insurance plan with some coverage amount($X) and turning 65 years today, then covera…
-
Error while enrolling in age reduction coverageThere is a requirement were the employee enters the coverage amount. When employee completes the age of 65, the coverage becomes 0.65 times the standard coverage value e…