Category 235
Discussion List
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what are the cases in Recent cases it is showing?Summary: Hi @Karyn Kurland-Oracle In Service Dashboard there is recent cases section. but what kind of cases are shown in the Recent cases section? Content (please ensur… -
Calling a Oracle REST API in groovy script under Object triggersreceiving null response while calling oracle standard rest API in groovy , please help with this, we are trying to call groovy based on certain conditions to update inte…Rajesh_Fusion 51 views 2 comments 0 points Most recent by Mohammed Shafi-Oracle Subscription Management
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How to enable Workspace in RedwoodHi , We are trying to open workspace in Redwood . Currently it is opening in Classic view as attached in screenshot . Is there any way to achieve opening Workspace in Re…
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Create Filter Parameter for Custom ESS JobSummary: I'm looking for any way to create a Filter parameter in a custom ESS Job just like we see in Account Analysis Report Job. I need to know how to create the param…Luca Campelli 13 views 2 comments 0 points Most recent by Mihai Nedelea-Oracle Fusion Applications Administration
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Query Regarding Adding Filter Parameter in Custom ESS Job in oracle fusionHello Oracle Community, I am looking for guidance on adding a filter parameter to a custom ESS (Enterprise Scheduler Service) job within Oracle Fusion. Is this possible,… -
Oracle Field Service Maintenance Accelerator Work Order BillingHi everyone, We're using the Oracle Field Service Maintenance Accelerator to sync our Maintenance Work Orders (MWOs) from Fusion Maintenance to Field Service. This part … -
How to search service request by entering the 3-4 digits in search bar?Summary: Hi @Karyn Kurland-Oracle In Redwood service center we are not able to search Service Requests by SrNumber not complete but keyword search is not working here an…
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How to show Activities Panel in Redwood for Custom ObjectsSummary: I wanted to show the audit logs for Custom Objects in redwood, but activities panel is not available as OOTB. How can I show the activities panel or the audit l…
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Demo instance for IDRHi, Is there a demo instance to test invoice upload through IDR? If so, please be kind enough to redirect me via a reply. Thanks.Sheneli98 23 views 2 comments 0 points Most recent by MiaM-Oracle Payables, Payments & Cash Management
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How to remove other values from channel type?Summary: Hi @Karyn Kurland-Oracle when we open start internal conversation smart action, in channel type it shows various values in the list. but we want to keep only MS…
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How to show the name of the work order area?Summary: Hi, does anyone have any idea why I see the bucket ID and not the name in the field? I need to show the name instead of the ID. Thanks. Content (please ensure y…
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Service Request is not automatically created by incoming emailHi team, We're trying to configure Inbound emails to automatically create Service Requests in CX Service module. We've done the below configurations: Used the standard E…
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How to enable the repiles from the outlook in My message section?Summary: Hi @Karyn Kurland-Oracle @Edson Junior, Oracle My message section at service home only showing the internal messages and messages/ replies from the MS Team but …
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Proxy Functionality in Oracle FusionIn R12 there was a proxy functionality(Whenever a person is going on a leave, he assigns his work to another user as proxy, Do we have any such functionality in cloud?Parimal Das 11 views 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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Redwood - How to Prevent Create Work Order Page from Loading if Service Request Contact is Null?Summary: Hi @Edson Junior, Oracle @Karyn Kurland-Oracle Could you please help to achieve this use case in redwood service center? When we create work order from service …
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Invocation of service URL used in connection failed with status code 411 Length Required.Webservice call is getting failed showing the below error Exception in expression "oracle.apps.crm.service.svcMgmt.srMgmt.model.entity.ServiceRequestEO" trigger "SBP_EBS… -
Is there a way to reset a PVO in a particular job from DB or any REST API or any other way in BICC ?We are looking to reset a PVO in a specific job by any other options like REST or other API or DB. We don't want to perform from the BICC page. If there are any inputs o…
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Documentation on Service Profile NotesSummary: Is there any documentation on Service Profile Notes? Content (please ensure you mask any confidential information): Service profile allows user to manage notes …
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How to Enable Drill-Down on custom field “Bill To Customer” in Sales Order List?Summary: In the Sales Order list, the Bill To Customer column currently shows static text (e.g., customer name or number).How can we make this field a clickable drill-do…
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Solution for automated process allowing external customers to access Bill Management using Entra IdOur client require their external customers to have access to the Oracle Bill Management module. We have explored the setup detailed in the following links however the p…AdamSawyers 45 views 1 comment 0 points Most recent by Andrada-Oracle Fusion Applications Administration
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Multiple POs in a single invoiceSummary: Content (please ensure you mask any confidential information): Hi, We are in the process of implementing IDR and have a scenario where one invoice is sent for m…Sheneli98 48 views 1 comment 0 points Most recent by MiaM-Oracle Payables, Payments & Cash Management
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Get Work Order Details for a Service RequestHi We have a requirement to get the Service Request details along with the associated work order detail in a report. A possible join can be the the SR Number and Work Or… -
Does Oracle round the amounts when applying partial payments?Hello, When our users try to apply partial payments to an invoice, they are getting this error: "The total reference amount exceeds the amount of the payment." Could thi…Daymond Nichols 2 views 1 comment 0 points Most recent by Melinda Uhland-Oracle Payables, Payments & Cash Management
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Facing issue while creating Internal message under service request using groovySummary: Facing issue while creating Internal message under service request Error message: Content (please ensure you mask any confidential information): Version (includ…
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Adding Attachments During SR Creation via REST APIHi Team, I have a query regarding adding attachments during the creation of a Service Request (SR) through a REST API call. From the REST API documentation, it seems tha…
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Link one Service Request to multiple Instal base AssetsSummary: The Service Request application by default allows to only select one Install Base Asset on Service Request. How to select multiple IB Assets on Service Request?… -
Person Management-Redwood or Responsive UIHow to enable Responsive or Redwood Pages for Person Management.
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Unable to Backup Knowledge Management Articles with Attachments via REST API.Summary: We are attempting to back up Knowledge Management articles, including their attachments, from our Oracle Fusion environment using REST APIs. We have reviewed th…
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Update WO field to Multi Select choiceSummary: We have a Fixed Choice field: temporary_data_c which is currently set as Single Select Choice List - can it be changed to Multiple Select Choice List ? Please n…
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How To Create a Multiple Select Choice ListIf you need a Multiple Select Choice List, you can achieve this by defining it as an FCL (Flex Code List) with Multiple Select Choice List enabled. In Oracle Visual Buil…