Category 235
Discussion List
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Adding new field on Mass update service requestSummary: Greetings, Is there a way to add a new field for mass update service request Can we add Queue as a bulk update option? The current options are: Title, Account, … -
Getting error- You must select channel for your response because the last customer messageHi Everyone, I'm facing an issue while trying to compose a message in redwood service center in an SR. I created a social channel service request. I'm able to create mes… -
How to get the Billing address details for a receivable Invoice in Fusion using APIsSummary: How to get the Billing address details for a receivable Invoice in Fusion using APIs and which API to use as we dont see any API yet which gives the information… -
How can I update transactiondate of a AR Credit Memo or a Debit Memo via API in FusionI am using these API with patch method to update AR Credit Memo and Debit Memo transactiondate but its not working , can you please tell if there is any other API to upd…
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Frequently clearing cache since Redwood upgradeGood Afternoon All, Since implementing Redwood, our HR specialists have encountered an issue where the page freezes mid-transaction, particularly when creating a new hir…Amerjeet 21 views 1 comment 0 points Most recent by Claudiu Postolache-Support-Oracle Human Capital Management
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Create Purchase Order or Requisition from Fusion Service Work Order pageSummary: Create Purchase Order or Requisition from Fusion Service Work Order page Content (please ensure you mask any confidential information): As part of latest releas…Bhargav Nandanwar - Trinamix 21 views 0 comments 0 points Started by Bhargav Nandanwar - Trinamix Service Logistics
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SR Redwood - Conditional Required/Read only Field based on categorySummary: We have an existing logic in classic UI, where in a field is a conditional required/read only based on the selected category, is there away we can have this in …
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Redwood-How to remove few sections in SR edit PageSummary: Hi Team, I want to remove below sections in SR edit page as per the below screen shots . I am not able to find OOTB configurations to remove them, Could you ple…
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What is the maximum limit for the note text field in oracle fusionNote Text field comes under CLOB Data type. I am trying to figure out up-to what character length will it accept the text value. If anyone has an idea or had worked on a…
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Conversations don't show up in the case without reloadingWhen creating a new conversation from within a case, the conversation successfully saves but it doesn't seem to actually update the view of the Case itself. i.e. after t… -
removing other objects in SR Edit pageSummary: we notice that there are some objects visible in SR Edit page (Service Request Details), that currently we are not using. is there away we can remove it in the …
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Approval workflow in HRHDThere is a request from one for client to implement approval workflow in HRHD (HR Helpdesk - Redwood) for below 2 business cases. Please let us know whether we have appr…
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how can we configure the system to redirect users from the Classic to the Redwood Page?Summary: We are currently facing a scenario where, upon clicking the BPM task detail link (either from the email notification or the bell icon notification), users are b…
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Show Service Request in Redwood UISummary: We are planning to add the Service Request to springboard shortcut, but i can't find the correct configuration for redwood UI we want it to defaulted to list vi…
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Can I add Historical workorders in Fusion Service cloudcan I add historical Service work orders in Fusion B2B clouds with all Available Status (Started ,completed, scheduled ) And with all past dates ? As I cant see the Serv…
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Mass Submit and Approve Time Cards process is taking longer time to submit timecardsI am trying to submit 8000 timecards of saved and entered status using Mass Submit and Approve Time Cards process process with below parameters- Number of threads as 3 a…
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VBS - Expression returns field value undefinedSummary: [VBS - Document of Record] I am trying to populate a field with the person name but it returns undefined when I run preview mode Content (please ensure you mask…
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Month end read only access for APOur customer are having the following issue in Oracle Fusion: Currently at period end when balancing, the accounts payable team can process invoices which impacts and th…AdamSawyers 21 views 1 comment 0 points Most recent by Gabriela Patrascu-Oracle Payables, Payments & Cash Management
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Ho to edit Resolve Case Layout?Summary: Hi @Karyn Kurland-Oracle, we have OOTB smart action , i,e Resolve case and e want to add and remove some field from that page. Could you please guide us how to …
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Security privilege to allow "Create Note" for a userSummary: a new user is not able to create notes in "contact" screen. Content (required): I want to give the privilege to a specific user to be able to create notes in th…
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How to Configure Case Object NotificationThis document guides a customer to configure Case object to send a notification to a resource when he/she is added to a Case. Login to App Composer Create and enter in a…Edson Junior, Oracle 132 views 11 comments 3 points Most recent by Edson Junior, Oracle Fusion Service -
How to add a field in the page under Service->Service Profiles->Account 360->Assets tabSummary: Hi @Everyone, I need to achieve the below requirement, Does Anyone have any idea how to fulfil the requirement and please provided me the details steps and navi… -
As Social network is sunset, how to integrate Microsoft teams with Fusion using Boomi PlatformIs it only possible to integration Fusion- Microsoft teams using OIC or can we use DellBoomi aswell? If so, can you please provide configuration document.
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How to expose the 'Messages' and 'Team'tab as panel in Redwood UI Service RequestSummary: We are migrating our customization from Classic to Redwood UI. I was able to configure items on the Service Request object but I can't find the 'Team' and 'Mess…
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Preenchendo o campo com o IEGostaríamos de saber se é possível deixar o preenchimento do campo da Inscrição Estadual dos clientes como obrigatório, caso informado que o cliente é Contribuinte.
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How to set E-Mail Channel in Messaging Tab as default?Summary: In the messages subtab of Service Request Object I want the E-Mail-Channel to be set as default. Content (please ensure you mask any confidential information): …Matthias Wulf 11 views 3 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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Inclusion of flags at page level for feedbacksSummary: Hello Team, With respect to touchpoints, is there any way to include a flag at a page level to identify negative feedback given during feedback sessions? Kindly…Rajaraman Subramanian 11 views 3 comments 0 points Most recent by Radhika Abhyankar-Support-Oracle Fusion Service
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Auto-populate "Original Request Number" and relationship when copying SRHi, is it possible to automatically populate the "Original Request Number" field in Service Center when copying an SR, without having to fill it in manually? Also, is it…
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SR is getting created when replying to the notification from object work flowSummary: Refered the guidelines provided in the document below, but its not working. Still a new SR is being created when any of the contacts under that SR reply to the …Mohit Thomas 41 views 5 comments 0 points Most recent by Radhika Abhyankar-Support-Oracle Fusion Service