Category 235
Discussion List
-
How to apply adjustments in Service Work order from Subscription ManagementSummary: As a standard flow, if there is Service Logistics any adjustments available in Coverages are applied. Example Discount is 100%. Content (please ensure you mask … -
Usage Report of Fusion Sales and Fusion Service licenses - CXHello team, We are currently supporting a client in their Fusion Sales and Fusion Service renewal process. In order to make decisions and move forward with the process, …Evelyn Orozco-Oracle 16 views 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service -
Performance Issue: Price List Item REST API Response Time Exceeds 1.5 Minutes in Real-TimeDear Cloud Community, Hope you are doing well! We are currently implementing a real-time integration to fetch pricing details from Oracle Fusion, using Price List and In…Ravitej_SS 2 views 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
-
Requirement Regarding Item Association with Business Unit.Hi Team, Business has raised a requirement where, during item creation, they want to directly associate the item with a Business Unit so that it automatically gets assoc…
-
Data of ANC_PER_ABS_ENTRY_DTLS table is inconsistentWe have a requirement where a custom BI report used to extract the annual accrual entitlement for the Absence Plan called Wellness Days. The report is run annually. The …
-
Approval rule not working - PromotionWe are trying to build an approval rule in Transaction console → Promotion. Below are the conditions : Rule 1: ((Worker's Salary Details.Proposed Change Percentage == nu…Roshan Bhandary 27 views 1 comment 0 points Most recent by Rambabu Laveti-Oracle Human Capital Management
-
How to navigate to Add Relationship drawer for a particular contact/Account from a VBCS screen in CXSummary: How to navigate to Add Relationship drawer for a particular contact/Account from a VBCS screen within CX We have a business requirement such that from a custom …
-
How to create CX Sales and B2B Connection with user SERVICE_APP_ICS_ID?Summary: Hi, I’m trying to create a connection in OIC using the Oracle CX Sales and B2B Adapter with the user SERVICE_APP_ICS_ID. According to the documentation linked b…
-
How Case Manager / Case Worker communicate securely with the employee?How Case Manager / Case Worker communicate securely with the employee? Instead of send an email, how a Case Manager / Case Worker sends a message to employee?Natarajan Kumar 30 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Fusion Service
-
Display Installed Base Assets on the Accounts Redwood UISummary: Need to show the installed base assets for each of the accounts in the Redwood next gen UI. Content (please ensure you mask any confidential information): We ha…Mohit Thomas 36 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Fusion Service -
Does BPM Require Comments when Approving from an Email Notification?In BPM Worklist > Administration > Task Configuration > FinApInvoiceApproval > Configuration > Approval Preconditions I've selected 'Required' under the REJECT option. I…Rachel Fisher 4 views 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
-
While employee entering his time entries manually the employee is facing the errorthe error is "You aren't currently set up to use this page. Ask your manager to provide you with a responsive UI layout".
-
How to auto-send Positive Pay file when PPP processing type is set to "Printed" in Fusion?We are looking for a standard method in Oracle Fusion Payables to automatically generate and transmit the Positive Pay file to the bank, even when the Payment Process Pr…shivakumar.gurram 28 views 2 comments 0 points Most recent by AllenN Payables, Payments & Cash Management
-
How to Extend the Update Field Action Bar CommandOverview: This guide details the steps to extend the update field action in Oracle CX Service UI, allowing users to update specific fields directly from the action bar. … -
(Import_invoice 15.3) Insert payment schedules from terms Error - ORA-20001Summary: Hello, During migration of AP Invoices we faced several errors. Attached is the LOG of the Import Payable Invoices. Could you please help us to identify what is…OMAR EL KAWY 29 views 1 comment 1 point Most recent by MiaM-Oracle Payables, Payments & Cash Management
-
Updates to required Fieldshttps://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=312696874605219&parent=DOCUMENT&sourceId=2525821.1&id=2607251.1&_afrWindowMode=0&_adf.ctrl-state=joeg94y4…CharleyT 13 views 3 comments 0 points Most recent by DeleepRavichandran Recruiting, Opportunity Marketplace
-
BPM Approval Notification ServiceRequestDetails Deep Link redirecting to Classic ADF UIIn Service request, we are triggering BPM Approval flow from Redwood layout but in approver notification the SR Details page deep link is navigating us to classic ADF la…Sukumaran Ayyaswamy 120 views 14 comments 0 points Most recent by Karyn Kurland-Oracle Fusion Service
-
Deeplink for AccountsSummary: I need to create a deep link for the Account. However, I was able to create the link without the objKey. Is there any documentation available that explains how …
-
Goal subtypes creation for a specific goalCan we create separate subtype category for specific goal . As per current setup, if we are making changes in subtype that is reflecting for other goals as well.Rajaraman Subramanian 13 views 4 comments 0 points Most recent by Rajaraman Subramanian Fusion Service
-
AP Invoice Image Attachment Link from Local FolderHi Team Requirement - Client will save all the invoice attachments received from vendors to their respective local machine Client wants to have a hyperlink on AP invoice…Jiten Jataniya 24 views 3 comments 0 points Most recent by César Tello Payables, Payments & Cash Management -
logs of user activity, system logs, security events etc extraction and storing in Microsoft Sentinel**** Experts, We want to push logs regarding user activity, system logs, security events etc extraction and storing in Microsoft Sentinel. Please let me know the idea's …
-
Using REST API to Reply to Service Request MessagesHi, is it possible to use the REST API service to reply to messages in service requests? Specifically, can a message be created via REST by specifying the sender, so tha…Martina Di Battista 25 views 3 comments 0 points Most recent by HD - Oracle Fusion ERP-Oracle Fusion Service
-
How to add a custom foldout panel to the Service Request Edit pageIn the Oracle Redwood template, a foldout panel is a user interface element that helps organize and present information in a compact and interactive way. On the Service …
-
We want to get the AgentID and Procurement BU ID in Oracle Fusion application.We want to get the AgentID and Procurement BU ID in Oracle Fusion application. We need the API and privileges required to accomplish this task We are using the following…
-
Drag and Drop Not Working to Reorder Favorites MenuOur users want to change the order of items they have placed in their Favorites menu and the instructions in Oracle Support says that items can be "dragged and dropped",… -
Chat for B2B Fusion ServiceSummary: All I need is to enable Chat in Fusion B2B Fusion Service. I followed and enabled all the profile options mentioned - 1) Enabled Omnichannel Routing and Chat fe…AparajitMalliJawaharBapu 126 views 13 comments 0 points Most recent by D Yetter-Oracle Fusion Service
-
Adding new field on Mass update service requestSummary: Greetings, Is there a way to add a new field for mass update service request Can we add Queue as a bulk update option? The current options are: Title, Account, … -
Getting error- You must select channel for your response because the last customer messageHi Everyone, I'm facing an issue while trying to compose a message in redwood service center in an SR. I created a social channel service request. I'm able to create mes… -
How to get the Billing address details for a receivable Invoice in Fusion using APIsSummary: How to get the Billing address details for a receivable Invoice in Fusion using APIs and which API to use as we dont see any API yet which gives the information…
-
How can I update transactiondate of a AR Credit Memo or a Debit Memo via API in FusionI am using these API with patch method to update AR Credit Memo and Debit Memo transactiondate but its not working , can you please tell if there is any other API to upd…