Category 235
Discussion List
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Groovy script to notify all members added in Queue in Help DeskSummary: We are using below groovy script which is not working. Please let me know if anyone is having a working groovy script handy, which can trigger notification to a… -
Trying to re-locate Cancel and Submit button on Redwood HCM pagesSummary: While implementing the Redwood UI, we're facing a challenge with filling in the required details during a transaction. When attempting to cancel a specific sect…
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How to Enable the SR Details Page for Selected Users in Oracle Fusion ServiceSummary This article shows you how to enable and test the new Service Request (SR) Details Page in Oracle Fusion Service for a select group of users. This is useful if y… -
Resource type 'Technician' having Resource role as 'Field Resource' is not visible in dropdownI have created a Resource type 'Technician' having Resource role as 'Field Resource' and associated resource role as 'Fusion Field Service Mobile Worker', even though it…
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Not able to get the Items in Select and add products in Product Group setup under Service CatalogSummary: Not able to get the Items in Select and add products in Product Group setup under Service Catalog Content (required): I have to build a new Service Catalog of p…Inderjeet Singh Sublok 175 views 6 comments 0 points Most recent by Karyn Kurland-Oracle Fusion Service
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How to show Activities Panel in Redwood for Custom ObjectsSummary: I wanted to show the audit logs for Custom Objects in redwood, but activities panel is not available as OOTB. How can I show the activities panel or the audit l…
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what is the join between GL Journal tables to FND_BPM_TASK_B table.I need to created BIP reportI need to create a BIP report with Journal details ,journal approvers and approval comments .But I tired to join between Journals tables with FND_BPM_TASK_B,fa_fusion_so… -
Proxy Functionality in Oracle FusionIn R12 there was a proxy functionality(Whenever a person is going on a leave, he assigns his work to another user as proxy, Do we have any such functionality in cloud?
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Retrieving Customer Account and Site Details via AR APIs (Addresses, Contacts, and Contact Points)We are working on an integration with Oracle Cloud Fusion and need to retrieve customer-related information under the Accounts Receivable (AR) module. Specifically, we w…
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You aren't associated with a valid resource.Summary: When I'm trying to create an activity I found the below error You aren't associated with a valid resource. Make sure the synchronize user GUID process is operat…
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HDL or HSDL to load Cases in Case ManagementSummary: To convert HR Help Desk requests into Case Management Content (please ensure you mask any confidential information): The business is currently using HR Help Des…
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What's best practice for importing customers for both CX Service and ARSummary: What's best practice for importing and managing customer data between AR and CX Service? Content (please ensure you mask any confidential information): CX Servi…
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Secure Access to UCM AttachmentsSummary: We have a requirement that a payables person should be able to read download payables attachments from UCM but NOT GL related. If we assign AttachmentsRead role…Palak Sharma 12 views 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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Feasibility to Transfer PO Service dates from Distribution level to AP Distribution level in ERPWe are working on a requirement where we want to Transfer PO Distribution level Start date and End Date to AP distribution level start date and end date. Let us know if …Prasoon1211 21 views 1 comment 0 points Most recent by MiaM-Oracle Payables, Payments & Cash Management
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Setattribute() not able to update non-null custom field in SRSummary: I have a custom text field 'Field_A' with value "ABC" in Service Request object. I want to update this value to "DEF" in a Object Function. When I try to update… -
Using REST API to Reply to Service Request MessagesHi, is it possible to use the REST API service to reply to messages in service requests? Specifically, can a message be created via REST by specifying the sender, so tha…
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What is the product and business object type to be used for the below mentioned API?We are using get an audit report API : for fetching audit report using post man. The catch here is every time we process for any available product and object type it ret…
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How to enable Redwood UI Knowledge features for HR Help Desk ?Summary: Knowledge tile is enabled but Redwood features are not enabled also I am not able to create an Article from Authoring Classic @Chris Warner Content (please ensu…
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Can we use notification preferences to send a notification to an additional user on a ticketSummary: Hi all, We have a use case in our "Create Internal Help Desk Request" flow where a request can be submitted on behalf of another user. In such cases, we want to…
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How do I solve my pending supplier spend authorization after all approver has completed?I have a situation where end user submit for new supplier registration. After that the approver had approved the supplier, however the status still showing as 'A spend a…it_admin_prolintas 13 views 1 comment 0 points Most recent by HD - Oracle Fusion ERP-Oracle Fusion Service
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Disable comment section in Request Change Oracle Time and LaborLogin as Employee and go to "Time and Absences" Click on "Request Time Changes" Select date and Click on Add in Time Entries Here under time entries there is a box for "… -
Sort Punch In and Punch Out entries chronologically so they are displayed in correct order on the TCWhen data comes from the integration, it is not displayed correctly in the timecard. The latest punch-in and punch-out entries are not created with the payroll time type…
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Why does this filter returning an error in UISummary: I created a custom cx-picker with a query that looks like this: The field is displaying correctly but it is returning an error when…
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Creating a Purchase Requisition using REST APII wanted to create a PR using the oracle's published API /fscmRestApi/resources/11.13.18.05/purchaseRequisitions I added other mandatory details as mentioned in the samp…
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Is there a restriction on number of queue configured for Fusion Service RequestSummary: As part of Fusion Service implementation, we are implementing queues and queue assignment. The queue assignment number is expected to go beyond 700 based on the…
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How to hide search knowledge smart action from oracle service center?Summary: Search knowledge smart action is not listed in app composer smart action list to enable and disable it from there, Is there any way to disable it from action ba…
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Need a Oracle Document Link that lists down OOTB Fusion Service ReportsSummary: We need to provide the client a document link which gives a brief of what are the OOTB Fusion Service Reports provided with the product. Looking for a link on d…Anubha Vijayvergiya-Oracle 11 views 4 comments 0 points Most recent by Anubha Vijayvergiya-Oracle Fusion Service
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Upload Attachments for Historical RecordsHello, We are implementing Fusion Service for one of our clients. They have to maintain record of historical SRs in Fusion Service. There are over 53,000 attachments whi…
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What is Oracle's alternative to ActiveX being unsupported?Summary: Disablement of ActiveX on Microsoft apps and Oracles alternative. Content (please ensure you mask any confidential information): Back in June, Microsoft made a …