Category 235
Discussion List
-
Has anyone encountered the inability to display previously used tasks in FSM?For example, we would type in 'manage' in the search field and be presented with a number of previously used tasks displayed. We only noticed this after our upgrade to 2… -
department LOV based on login employeeHi, We need to customize the dedpartment LOV based on the login employe department and we have a hierarchy defined in the application, we need to configure based on that…Nalsoft Pvt Ltd 22 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service -
Approval from Email triggered from Object workflowSummary: We have a custom approval flow in Service Request object , and when the Service request is submitted (Custom button click), it will change the value of custom s…Jaison Joseph-Oracle 22 views 2 comments 0 points Most recent by Jaison Joseph-Oracle Fusion Service
-
Retrieve customers and their sites from AR to salesSummary: Retrieve customers and their sites from AR to sales to be able to see all the contacts related to each site Content (please ensure you mask any confidential inf… -
Fastconnect connect to Oracle BICC APIs and Oracle BIP APIs from AWS accountsWe are trying to use APIs to extract PVOs with frequency less than 1 hour. So we would like to know if we can use Fastconnect connect to Oracle BICC APIs and Oracle BIP …
-
How to fire Notification on based on Value change in Service centre?Summary: Hi @Edson Junior, Oracle, In Service Request Edit Page, We have on Generate_otp_c field which is of checkbox type will return true and false values. For that, I…Pratibha AdhavLTIMindtree 11 views 1 comment 0 points Most recent by Edson Junior, Oracle Fusion Service
-
24B Fusion Service Center Extensibility HighlightsWelcome to the 24B Fusion Service Center Extensibility Release Highlight. This document provides an overview of two extensibility features introduced in Oracle Fusion Se… -
Service Address Source - How displays the dataSummary: We are working with Service Center(Next Gen Sales) , In this we are using Service Address Source Field, But the standard field not displaying the Address type i…
-
Contact Name as Hyperlink in Custom Contacts PanelSummary: The Contacts panel was OOTB in 23C and removed in 23D, I'm trying to replicate what was previously available. I was able to successfully create the Contacts pan…
-
Leveraging Service Console Navigator to Open an App UI in Oracle Fusion ServiceThis article provides a detailed guide on leveraging the Service Console Navigator to open an App UI in Oracle Fusion Service. Key points include: An overview of the Ora…
-
Is there a way to fetch the schema of the HCM database ?Summary: I'm looking for ways to pull the sql schema of the Fusion database, so that I can utilize that data to give me autocomplete suggestions for building sql query r…adityak2207-Oracle 24 views 2 comments 0 points Most recent by adityak2207-Oracle Reporting and Analytics for HCM -
Service Centre: How to make uniform font on the Service Request Pages?Summary: Hi @Edson Junior, Oracle , When we make field read only on Service Request Edit or create screen, the font size is getting changed. We can see in below screensh…Pratibha AdhavLTIMindtree 12 views 1 comment 0 points Most recent by Edson Junior, Oracle Fusion Service
-
where can we get the Rest API (Oracle Fusion Cloud Essbase) URL and its spec docwhere can get the Rest API (Oracle Fusion Cloud Essbase) URL and its spec docHimanshu panigrahi-Oracle 14 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
-
Queue: Inactive Queue is still shown in Mobile appSummary: A queue has been disabled but shows up as a queue value selection in mobile app In WebUI the Queue value is not showing up anymore but when tried in Mobile app,…
-
How can we see financial costing transactions from Maintenance Work Order to CostingHi team, I need to understand how we can see financial transactions of costing interfaced from Maintenance Work Order to Costing, the current tasks provided by Oracle do…
-
Custom bell notification in Oracle ERPHello, Oracle is providing below REST API for creating custom bell notification on Fusion: POST - /fscmRestApi/resources/11.13.18.05/atkPopupItems We need to build a not…
-
How to restrict user to create/edit an OTBI AnalysisSummary: Need to assign access to the users only to create/edit OTBI Analysis without giving the access to DM and Reports Content (please ensure you mask any confidentia…Gadi Chaitanya 81 views 2 comments 0 points Most recent by Regie Mercado Reporting & Analytics for Fusion Service
-
Restrict Line manager to access PII dataManagers have access to LINE manager and Hiring manager role. They are able to see PII data of their direct reports such as DOB, Address through reporting. We are planni…Rashi_Churiwala 24 views 2 comments 0 points Most recent by Reeta S-Support-Oracle Reporting and Analytics for HCM
-
Idempotent issues during interface calls/fscmRestApi/resources/11.13.18.05/operationTransactions /fscmRestApi/resources/11.13.18.05/materialTransactions How can external systems avoid successfully synchronizin…
-
Can anyone suggest how to resolve xml schema error while importing clauses?Summary: I am trying to import clauses from one oracle fusion instance to the other. The procedure is as follows, extract clauses from source instance in xml format and …
-
Auto Assign category to help desk request created through inbound emailSummary: Hi - i have followed the complete document but not able to assign the below role. CRM SVC Attribute Detection Administrator: You can find this role in the appli…
-
Dunning Letter Report that lists out all accounts selected to receive a dunning letterTeam, Business will be using "Customized Staged Dunning Letters": One of our customer requirement is to know if we can customize a report that lists out all accounts sel…Jayaram AnuPriya-Oracle 11 views 3 comments 0 points Most recent by Jayaram AnuPriya-Oracle Receivables & Collections -
Want to configure On-Premises Private printer with SaaS Fusion.Summary: I am looking to setup On-Premises Private IP Printer with SaaS Fusion. Please provide Implementation procedure with minimal Infrastructure. Content (required): …Sanjeev Gupta-Oracle 31 views 1 comment 4 points Most recent by Adityasingh21jan-Oracle Fusion Service -
Fusion Service > Service Center (B2BService) 24C Update - Changes "Ready for Use by End Users"Hello - I am looking for some clarification on some of the changes that come with the 24C Update related to the Fusion Service Center (B2B Service/Legacy Help Desk). For… -
Enterprise Structure SetupSummary: We have rolled out the setup for CX sales and in progress of configuring the products for CX service. Service module require Products setup, this process expect…
-
Condition the status field according to the category of an SRGood afternoon, I want to find a way to condition the list of selectable SR statuses based on the category of the SR. Example: I have the following statuses configured: …
-
Using CustomerAccountService for Bulk dataIssue: oracle fusion sends AR invoice to all the contacts who has BILL TO role responsibility under the customer account. which is not needed as our business function, s…
-
How to configure a declined message in live chat?Summary: I want to configure a decline message on the "live chat" feature when there are no agents available to attend the messages, after two agents decline the chat th…User_QMJGQ 21 views 1 comment 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
-
Integrating Fusion field Service Work order attachment with OFSCSummary: We want to integrate Oracle Fusion Field Service work order attachments with Oracle Field Service Cloud (OFSC). Our call center team creates work orders and sha… -
How to add zip+4 to checkThere is a check that has been sent back to us, due to it not have zip 4 in the address. In testing, I have implemented the zip 4 in Manage Address Formats and I created…abbymartin53 22 views 3 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service