Category 453
Discussion List
-
ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','ENROLLED',) returning incorrect values for renamed planSummary: ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','ENROLLED',) has been used under a Post Election Edit Rule. Unfortunately the function returns 'Y' even though the pa… -
Plan is not available for enrollment when the Option type is set as absences under plan type in 25C.Summary: We have created a Vacation sell plan and under manage plan type, the Option type is set as absences. This was working earlier and we were able to see the absenc…Vivek Gopalakrishnan-Oracle 2 views 0 comments 0 points Started by Vivek Gopalakrishnan-Oracle Benefits
-
Can we hide tabs on Overview tabs on Benefits Activity CenterSummary: As we don't need Court Orders and Billing, i wanted to hide few tabs on Overview section in Benefits Activity Center Page. Content (please ensure you mask any c…
-
Benefit relationship sync issueSummary: Hi Experts, we are noticing issue for few employees where record is terminated in the HR but benefit releationship shows as active and when we refresh it become…
-
Proof of Good Health - Document getting carried forwardHi, As per current Program setup the document upload validity is for Lifetime. When an Employee is trying to complete the pending action for Loss/Gain of coverage life e…
-
Examples for a 'Required Period of Enrollment' FormulaSummary: Looking for a 'Required Period of Enrollment' Fast Formula Content (please ensure you mask any confidential information): We are trying to determine how easy it…
-
You selected too many plans for this plan type. You can select up to 1 plans. You selected 2 plans.Summary: Hi All, I am getting this error and not able to figureout where the issue is.Can anyone pls help. For cancer plan type, we have 4 plans. Cancer plan Level2, Can…
-
how to hide quick action in Benefits Activity CentreSummary: How do i hide the quick actions under Benefits Activity Centre » Enrollments. Content (please ensure you mask any confidential information): Version (include th…
-
Benefits: Open Enrollment Rates IssueHi, Is there existing Problem for rates calculation? Currently we are configuring OE and while testing the rates are not calculating right? Supposed to be calculated for… -
HSA & FSA CalculationsHello Team, We would like to understand the mathematical calculations behind the FSA and HSA values generated by the calculators. The results we received did not align w…
-
How to enforce court order de-enrollment?Is it possible to enforce the de enrollment during active court orders. ? The requirement is that when the benefits admin has updated any court orders, the employee elec…
-
How to Change the Benefits Organization Name on Redwood ESS Page?Summary: My client would like to modify the name of the Benefits Organization by adding the word (Trust) as part of the name. Can this be accomplished via VBS? If so, pl…
-
Hide “Cancel” Buttons in Enrollment Authorization in Redwood Self‑ServiceWe want to ensure that employees are required to accept the "Enrollment Authorization" during Open Enrollment, regardless of whether they make changes to their benefit e… -
Benefits Assistant (RAG AI Agent) - Background image not showingSummary: I created a Benefits Assistant on the Benefits Self Enrollment page through AI Agents and Guided Journeys. I then added a background image. After the 25C update…
-
Voluntary Employee Life terming with Open EnrollmentSummary: I set up Open Enrollment and Voluntary Life to Default current same enrollment and rates. We have options from 10K - 500K in 10K increments, we have age bands. …
-
Adding a contact during OE error- Participation process is currently evaluating the procedure errorWhen manually adding an OE LE to people during OE testing, I noticed the below error is seen any time I'm adding a new contact in the Verify people you'd like to cover s…
-
Impact of not following Financial Year Period in Benefit configurationSummary: Hi All, Wanted to understand the recommendation and impact for not having Financial year period. For Mexico the Plan renewal is set to end of Nov. wanted to und…
-
Assignment category life event not get triggered while using multiple person changes in 1 LifeEventThe employee when changes employment from PRN to full time—> Life event should trigger The employee when changes employment from Part time >24 to full time—> Life event …
-
Unable to see document type and description through ESS benefits pending actionSummary: I am unable to see the document type and description while trying to add document type in the pending action section in Self service enrollment page for Benefit…
-
What dimensions or aspect ratio should we recommend for Benefits program imageSummary: What dimensions or aspect ratio should we recommend for Benefits program image and What file type and file size should the Benefit Program image be? Content (re… -
Life event picking 2025 rates instead of 2026Summary: Hi All, We have 2 life events one New hire during open applicable for new hires during open enrollment and one Open life event applicable to existing people. So…
-
none of the benefit plan are showing in self service page in fusion HCM?Summary:none of the benefit plan are showing in self service page in fusion HCM? Content (please ensure you mask any confidential information): Version (include the vers…
-
Manage Action Item greyed outI do have all the roles I could have, does anyone know what might be causing this issue?
-
Redwood - Benefits Admin is not able to add or edit SSN for existing dependent in People to CoverSummary: Our Benefits Admins are receiving permissions message when trying to add an SSN for an existing dependent. All of the fields are set to visible for NID section …
-
Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
Benefits would like to have any benefits group automatically end with Termination dateHi Team, When an employee terminates employment, currently the ben group does not end date. If that employee is hired back, we have to manually end date any benefits gro…
-
Person change causes life event not triggering for TerminationsSummary: We have a "Person Change Causes Life Event" fast formula associated with our termination trigger with the below conditions. We have been seeing that it is not w…
-
Dependent Eligibility Issue (Fast Formula)We created a Fast Formula to validate dependent eligibility: if a specific field in their registration is filled out, they are eligible; otherwise, they are not. However…
-
Unrestricted Program Window Closes MidnightWe have an Unrestricted Program which is 'always open', but on ESS Redwood page, it shows window closes midnight, which is misleading. If I login as an employee at 4pm, …
-
Close Pending Action Item: Designate DependentSummary: Need to close Pending Action Item for Designate Dependent for a specific plan under specific Program. Issue Faced: Designate Dependent coming for Colleague Only…