Category 453
Discussion List
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How to add text below a field or placeholder text within a field on Redwood Benefit Contact Pages.Regarding the following 25B Release features: Explore the new Visual Builder Studio Business Rules for the Benefit Contact Pages Explore the New Validation Rules in Visu… -
How can we differentiate between employee and dependent plans within a program ?Hello Teams Users are a bit confused when seeing both employee and dependent plans during open enrollment. For example, when an open life event is active and they enroll… -
Benefits Specialist roleSummary: Hi All, We have requirement , where we need to give access to benefits activity center for extrenal vendor to make enrollments..I have added employee role and b…
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Can you update the mapping of the BEN_ENRT_CTFN_TYP to align to seeded Document TypesSummary: It looks like there is no ability to update the mapping from the seeded Certifications to the seeded DOR. You can update the meaning of the BEN_ENRT_CTFN_TYP an…
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Life events are not getting triggered auomaticallySummary: We have a new implementation of Benefits and no Life Events are getting triggered automatically Content (please ensure you mask any confidential information): s…
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Slowness in benefits contacts pageSummary: Under Me→Benefits→Before You Enroll→Add, the page draws slowly. This causes people to start typing in the Additional Information fields and later receive errors…
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Performance Assurance for Enrollment Process Post Employee Population IncreaseSummary: Our organization has recently expanded its employee base from 23,000 to 33,000 due to a significant hiring initiative. As we approach the upcoming enrollment cy…
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Unable to print complete enrollment summary as of dateSummary: As an administrator, I want to print an employee's enrollment summary as of a certain date. I can only do this by selecting the Enrollment Summary from the 3-do… -
How to Hide Annual Rate in Benefit Self Service for specific program.Summary: I want to hide the annual amount for specific program on self service page, I have tried with "#{bindings.DisplayName.attributeValue != 'Benefits Program'}" el …
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Open EnrollmentSummary: Open Enrollment Announcement – Fall 2025 With the upcoming Open Enrollment period, benefit administrators using Oracle Cloud Benefits will have the opportunity … -
Do we need to create new plan. We only have change of carrier ?Do we need to create new plan. We only have change of carrier ? We send interfaces to Known2U and ADP. So, do we need to create new plan? or use existing, modify rates a…
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Beneficiary Organizations Doesn't Show Under "People to Cover" Without Quick Action OnHi All, The business has requested that we make the section "beneficiary organization" show under the "verify people you would like to cover" in Redwood benefits self-se…
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Benefits Activity Center does not show default benefits relationship (Redwood 25C)Summary: Hello, The Benefits Activity Center is not displaying the default benefits relationship. Please, I need assistance to correctly configure the default benefits r… -
HR Manager Need to change the Effective start date for ICP During Approval CycleSummary: HR Manage Need to change the effective start date for ICP During Approval Cycle when h Claim it is that Doable? Content (please ensure you mask any confidential… -
benefits activity center is spinning after selecting an employeeSummary: We ran into in RedWood 25C, where i logged in as Benefits Administrator and in Benefits Activity Center the employees search results data. However, when i selec…
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People Manager in Eligibility Profile is not working as expectedSummary: People Manager in Eligibility Profile is not working as expected Content (required): Created an eligibility profile with People Manager as 'No' to fetch employe… -
Could anyone help with introducing child count in benefits eligibility?Summary: The business required the child count to be included in the eligibility where the count for Emiratis and Expats are different: Emiratis: Employee + Spouse + 4 c…
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Error: The record couldn't be retrieved for processing. Contact your help desk.Hello, I’m encountering this error while evaluating the Detected Life Event on the same date, i.e., 10/13/25. Has anyone else experienced this issue? Please let me know.…
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Erroneous Election Made DateSummary: Records are recording an erroneous, future dated Election Made Date. Content (please ensure you mask any confidential information): Enrollments made 11/20/2023 … -
Intermittent Benefit Activity Center Search Issue After 25B UpdateAfter updating to version 25B, I ran the "ESS job to create index definition and perform initial ingest to OSCS" process with the ingestion value "fa-hcm-personbenefits"… -
person selection formula for to get the employees based on ageSummary: Hi All, Can anyone please share person selection fast formula to get the employees based on age. Thank you Content (please ensure you mask any confidential info…
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The log table is not fetching any data in the table - HWM_RULE_FF_WORK_LOGSummary: I am trying to debug a Waiting period fast formula. I have added l_msg = add_rlog(-999, 30, 'l_action_reason_code = '|| l_action_reason_code) to the FF. But in …
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Add Benefit Groups with End Date via HSDL or Spreadsheet LoaderHello Experts, We're trying to achieve to add benefits groups in bulk with the End Date itself during the creation. We tried to achieve the same from HSDL and Spreadshee…
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Impacts of Global Transfer on benefits moduleSummary: Hi Team and Experts, We are migrating 50+ employees via global transfer from one Legal entity to another effective 01-Jun-2025. They had priori processed life e… -
Contact added during OPEN enrollment is not visible in the enrollment pageSummary: Hi All, We configured benefits for the US legislation but we are facing an issue with the enrollment page. During OPEN enrollment, employees first add their con…
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How can we change the verbiage on Redwood Self-Service Enrollment Page for Pending Actions Task?Summary: We are using Oracle HCM Cloud version 25A and are enabling Redwood Self-Service Enrollment. On the Post-enrollment section of the enrollment page, the “Complete…
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Hide the Title, Gender, and NID section if the relationship is Expected Child?Hello Teams, I’m trying add dependent and i would like to hide the Title field using VBS in Configure Fields and Regions, so the Title field no longer exists. As for the…
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Employee not able to click on Enroll Now, Pending Actions and Enrollment SummarySummary: There are some employees who are not able to click on the enroll now (grayed out), get an unexpected error for pending action, and can not see the enrollment su…
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End Date Benefits Lookup codes for BEN_PRMRY_CARE_PRVDR_TYPSummary: Can we end date lookup codes for the lookup type, BEN_PRMRY_CARE_PRVDR_TYP? We don't want to use a couple of the delivered ones and want to end date them. Howev… -
Have anyone Encountered (BEN-990961) error?Hello, We have a requirement for 'Default to Assign Pending Action' type FF, where we are getting below error when we are electing coverage amount more than 40k. If anyo…