Category 453
Discussion List
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How do I change Defined Rate Frequency and Communicated Rate Frequency in the Standard Rate?We have a requirement that for one of our standard rates, the Defined Rate Frequency and Communicated Rate Frequency is different from the Program's Basic Details. When … -
Benefits Assistant (RAG AI Agent) - Background image not showingSummary: I created a Benefits Assistant on the Benefits Self Enrollment page through AI Agents and Guided Journeys. I then added a background image. After the 25C update…
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Benefits AI Agents - Benefits Analyst & Benefits Policy AdvisorIs the placeholder for Benefits Analyst and Benefits Policy Advisor have different placeholder or it works as one single AI agent? (as per 25C)
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Benefits Policy Advisor - AI AgentSummary: We need more information on the Benefits Policy Advisor - AI Agent apart from what is mentioned in 25c release notes. How to enable it, is it visible from self-…
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The Hide Annual Rate field was introduced in the additional configuration of benefits plans.In version 25C, the Hide Annual Rate field was introduced in the additional configuration of benefits plans. However, even after enabling this field, the rates are still… -
How Can we Hide/Edit the Total Cost Per Pay Period in Benefits Redwood ESS PagesSummary: We need to Customize the Benefits Plan enrollment & Summary where we want to hide the "Total Cost" in redwood page, Can anyone share the steps and VBS setup to …
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Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary PageSummary: Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary Page Content (please ensure you mask any confidential information): Hello all, Per our c…
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Voluntary plan issue - unable to process Open Enrollment after change in plan configurationSummary: Unable to process Open Enrollment after changing the Voluntary plan setup Content (please ensure you mask any confidential information): Hello Team, We are enco…
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Reverse Termination life event is not triggeringPlease check the below FF & screenshots of the setup of Reverse termination, it is not triggering. Kindly let me know if I have missed anything. FF: inputs are BEN_ASG_I…
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Enrollment Summary - View Report displays After Tax EE Deductions in Pre-Tax EE Deductions ColumnSummary: As an employee in self-service or administratively printing a benefits summary report (PDF), the After-Tax deductions are displaying in the Pre-Tax Weekly EE De… -
Need Help with Person Changes Life Event Fast Formula for HireSummary: This formula’s purpose is to only trigger the New Hire LE for Employees and not Contingent Workers or Nonworkers. The fast formula is not triggered whether we u…
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Contact relation loadSummary: If a wife and husband are both working in the same organization and have each other listed as contacts, how will such data be converted/loaded into HCM Cloud? C…
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How to drop a dependent from plan and options and reevaluate the coverage using HDLSummary: Drop a dependent from plan and options and reevaluate the coverage using HDL Content (please ensure you mask any confidential information): The ask is , drop a …
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Unable to see pending Actions for Employees in UAT, this was working in DEVSummary:For ESS - Redwood Benefits - Pending Actions are missing in UAT. This worked in DEV Instance. Below is the screenshot from DEV - Any help will be appreciated. Th…
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Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration …
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How to display employee plan costs and employer contributions in Self-Service enrollment?Summary: We are unable to see the “Details” button for benefit plans in the employee Self-Service portal. Content (please ensure you mask any confidential information): … -
review employee resources for uploading benefit guide documentsSummary: Hi. We have a requirement where we want to upload benefit guide document for the employees to review before they can make enrollments. I see we have Review empl…
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Benefit Billing - SetupSummary: Content (required): Has anyone found a whitepaper on setting up benefit billing? The overview of benefit billing (https://docs.oracle.com/en/cloud/saas/human-re…
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Can the "include Terminated Workers" filter be added to the Benefits Activity Center?Some other Redwood pages have that filter shown in the bar at the top like this: Is there a way to default it in the bar for this page? Instead of having to open the "Fi… -
How to edit 'delete' button in benefits employee self service -before you enrollSummary: Content (please ensure you mask any confidential information):How to edit 'delete' button in benefits employee self service -before you enroll Version (include …
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LTD Rate calculation wrongSummary: We have LTD Plan where the rate calculation is based on the monthly compensation, with a limit as 8333 (setup in the Compensation factor) The multiplier is 0.13…
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How to hide edit button for Benefits ESS for Enroll benefits that matter to youSummary: Content (please ensure you mask any confidential information): ON Benefits ESS page Redwood page, Under the Enroll button, there is a section called 'Enroll in …
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Ability to make Name component non-editable in edit/convert pending worker page in redwoodSummary: In RUI we had a option to make Name component non-editable or read only in edit/convert pending worker page. The same is not available in Redwood pages for Pend…
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Open life event getting processed and closedSummary: Hi Team, We have an Open Enrollment scheduled from 10/20/2025 to 11/07/2025. However, while adding the event open, it throws an error stating "Processed and Clo…
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Global Transfer Life event default enrollment setupHello, We have a below requirement from the client, try to understand on how to achieve this using seeded functionality on Benefits. Eligibility depends on the Business …
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How to hide the temporary ID Card option in redwood Benefits ESS pageSummary: How to hide the Temporary ID Card Option In Benefits ESS page. Content (please ensure you mask any confidential information): Version (include the version you a…
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Plan with no options triggers designate dependents, even when no eligible dependentsSummary: We've a Medical plan in Mexico which has no options. The dependents are auto enrolled. There are eligibility profiles assigned to the medical plan type associat…
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New benefit plan not showing for Open Enrollment but shows for other Ben Admin eventsSummary: We have created a new plan for users to opt into during open enrollment except we cannot get it to show up. The plan shows when go in through a Ben Admin event …
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Wanting to add a date field to enrollments basic details under benefits summarySummary: We are looking to have a date field added under the basic details of one of our benefit enrollments Content (please ensure you mask any confidential information…
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Termination Life Event not Triggered for Global Transfers in RedwoodIn Responsive UI, when a Global Transfer is performed, both a Termination (day before GT) and a New Hire Life Event (GT effective date) is triggered. When doing a GT usi…