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Discussion List
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Can I retrieve contact fields In Eloqua with the field names in it?Hi Team, Usually, to retrieve contact fields using Rest API, we do have a standard API and in the response, we get the field details only with the type, ID and value it.… -
How to Keep Imported SFDC Opp Contact Role Data Updated With Latest Related Opportunity Data?We integrate with SFDC using the Salesforce Integration App. For our Onboarding and Pipeline Acceleration campaigns in Eloqua, we want to target contacts with specific C…
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Duplicate contacts in segmentSuppose you have two or more filter criteria in a segment. If a contact meets more than one criteria, will it be duplicated in the segment?
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Why does SFDC Lead ID get populated immediately on some new leads and not othersWe have noticed that sometimes a newly created lead gets their SFDC lead ID populated on the record immediately, while in other scenarios it does not happen until the ne…
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Hyphenation in Eloqua emails in OutlookDear All, We are currently experiencing issues with hyphenation in our email formatting, where words at the end of a line are being broken and automatically hyphenated. …
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Where are the Banking, Financial Services, and Insurance (BFSI) industry Eloqua customers out there?If you happen to work in the Banking, Financial Services, and Insurance (BFSI) industry and are looking to enhance your customer engagement and data management practices… -
WebEx App -- Any changes to allow for SSO Enabled Instances?Is there a possibility to integrate with the app with an SSO enabled instance? This knowledgebase article (published in June of 2020), which predates the launch of the "…
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Eloqua HTML Email editor is not working correctly on Chrome browserHello, We have experienced weird behavior on browser Chrome 120. After clicking Save in the HTML email editor, the email is not saving. There is no error message after c…
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emailEmails are going to spam one day and landing in the inbox the next, even though they have a 10/10 score on the Mail Tester website, and there are zero user complaints. W…
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Can't we create a new security group from scratch using basic licensing in eloqua?Hi Team, As per below screenshot, I am unable to access the existing security groups in Eloqua, also, unable to create a new security group from scratch. Is this a limit…
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Eloqua Insights Email Analysis ReportHello All, As we all know Eloqua insights are updated. And it was a bit difficult for me to create the "Email Analysis Report with Segment" which in previous we can dire…
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Transfer record from one data object to another data objectI am working to solve the following issue: Customer service gets a request to return or replace two products, A and B. Eloqua receives the requests in batch format, load…
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User disable in bulkHi, we want to disable uses in bulk. Is there a way to disable the users in bulk and simultaneously to remove the security groups and licenses assigned to them. -
visitor profileHi, I have a question about segmentation using ”has visitor Profile” filter criteria. I’d like to segment only those contacts that have a cookie associated with them. If…
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Can Campaign Approval Process be implemented with Eloqua basic license?Hi Team, Can Campaign Approval Process be implemented if customer has purchased Eloqua basic license ?
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How does segment filters/limits contact activity data?We have set the date period for segment to 2 years , but the data shows for 12 months. Can you please clarify on the limits to segmentation?
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How to clear values from an Eloqua contact field?We have a contact field marked for deletion (with a checkbox) in Eloqua that currently has 3,098 entries set to 'Y'. Despite 'Y' having no true value, it continues to ca…
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Fatigue LevelI'm looking at a report of contacts with a Fatigue Level = Inactive By Eloqua definition that means not received or opened any emails in 45 days. When i look at the stat…
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Switching from Third-Party Cookies to First-PartyThinking of switching from third-party cookies to first-party cookies? Then you are in good company, as most companies are in the same boat. Let’s review what third-part… -
Eloqua Insight Asset migration in OAS UpgradeHi, In the notification we received its mentioned that "No action is required from you to migrate Insight reports, dashboards, or agents." Question: Will all the assets …
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Is it possible to capture customer responses from campaigns using a REST API?We have a scenario where we need to collect responses from a campaign displayed on an ATM system. The campaign will primarily involve a Yes/No question, and the response…
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Break send into smaller batches over 1 hour/day -- what's the breakdown?When using the "Break send into smaller batches" feature for multiple days or hours, the smaller batches usually go out at the top of the hour or day.. But what happens …
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Leveraging the Component Library for Brand Consistency & PersonalizationHello Eloqua Community, my name is Sachin Jain, I am working as COE, My role focuses on collaborating with CX Marketing customers to enhance product adoption. In here I … -
Inquiry About Resend Frequency After Soft Bounce in Oracle EloquaAbout soft bounces, the help center states, "If Oracle Eloqua receives a soft bounce, it will attempt to resend the message for 48 hours in most cases." How often are th…
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Find Email Send Attributes in APIHi all - We are trying to create a dashboard in Tableau that aligns with data that our marketing team already looks at using the Email Analysis by Send Data insight subj…
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A problem occurred when we tried to retrieve your informationWho else is experiencing an intermittent issue where an Eloqua landing page doesn't load and instead displays this message: If you refresh your browser it typically reso… -
Soft bounce rule setup EloquaHi Team, Eloqua comes in with default Soft Boucnce rule set up while onboarding to customers. Or it should be set up by the customers who purchase the license. From inte… -
Click map vs Email Analysis by Email InsightHello! I have observed the discrepancy between the data in the Email Analysis by Email Insight vs the Click Map. Email Analysis by Email Insight shows 0 clickthroughs wh…
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Engage users should not be able to login and use Eloqua when Marketing Platform license is UNcheckedTrying to figure out some permissions. It seems our engage users can access Eloqua even when they Eloqua Marketing Platform licenses is UNCHECKED. Has anyone else experi…
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Need usage limits doc for each and every module of basic licensing of EloquaHi Team, Eloqua - Need usage limits doc for each and every module of basic licensing of Eloqua. Like the usage limits of how many lead scoring models, how many users, ho…