Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Can we send Associate Asset Details to AR interface table via service mappingsSummary: Hi, We have a requirement where asset detail (Asset Item name and Serial Number) from Associate Asset tab need to be sent to AR for further processing. Please s… -
Is there a way to not populate any text in the subscription number field during creation?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: Is there a way to not populate any subscription number in the su… -
Does Oracle Subscription Management support recurring sales orders?Summary: Does Oracle Subscription Management support recurring sales orders? Content (required): Our customer (public sector transportation) ships ride tickets to retail… -
subscription product charge adjustmentSummary Content (required): Can we import Subscription Product Charge Adjustment Object? I'm not able to find it in Import objects in Import Management. Version (include…
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Send bill lines to receivables when subscription product is in active status.Summary: Subscription is in Draft status but subscription product is in Active status. We send the bill line to receivables at product level but interfaced flag is still…
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Can we activate subscription products and keep subscription in draft status.Summary: Content (required): Is there way to activate only desired subscription products and keep the subscription in draft status? Version (include the version you are …
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Prevent Billing schedules to bill based on certain conditions (not using Bill Hold)Summary: While Bill hold is a standard feature, there are circumstances where you need to prevent a particular billing schedule from billing, based on certain criteria. …
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To reprice and generate billing for full period which all attributes should check in FBDISummary: Hi, I want to reprice and generate billing schedule for full period for subscriptions that are being loaded via FBDI template. In SubscriptionProduct csv we hav…
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Additional Sortable Fields on Subscription Products ViewContent In order to view a lot of line details, you have to click line by line and review which is very tedious and time consuming. Can we pull them into the display bar…
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Reprice Subscription REST API is not working for all SubscriptionsSummary: I am using REST API to reprice subscription. It works for some of the subscriptions but for a large set of subscriptions Postman is giving 400 Bad Request error… -
Re-priceSummary: Is there a way to reprice(Pricing Method - Reprice) an active subscription(evergreen contracts or termed line) at the end of the pricing term? Content (required…
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Are there other methods for Subscription conversions other than using Import Management / REST API?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: Is there are any other methods for importing/exporting Subscript…
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Not able to fetch pricing if Subscription term is in 'Days' and pricing UOM is YearSummary: Hi All, I have configured the subscription product with UOM as Year. Pricing I have added monthly recurring charges. When the subscription term is in days, the …
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Subscriptions-AR: Can we use a custom AR Transaction SourceSummary: Can we use a custom AR Transation Source to import invocies from Subscriptions module Content (required): Currently, we do have a standard Transaction Source OR…
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Conflicting Job RolesSummary: We have a few custom roles defined using the standard subscription specialist role and some of them when combined together conflict with user access. Content (r…
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Does Resource Hierarchy affect the logged in user Subscription Data VisibilitySummary: Resource Hierarchy: Does the Resource hierarchy - rollup data visibility in Subscription. As per our understanding, the Logged in user will be associated with R…
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How can we rate usage via excel importSummary: Hi All, We have updated the usage quantity via excel upload, but the usage is not getting rated after import. We have defined the tiered pricing in price list a…
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What would you like to know about Subscription ManagementContent As we start to ramp up Customer Connect webinar sessions over the next few months, we want to reach out to our users to see what you are most interested in learn… -
Reprocess Installed Base Updates Errors OutSummary: If IB asset is created from Manage Asset or REST API, reprocess IB update always errors out with this - The covered asset can't be updated because the record is… -
What is the API for Create , Amend , Renew and Terminate subscription ?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: Does OSS utilize similar functionality within OSS , that can be le…Arturo Macias-Support-Oracle 71 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle
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Why does the Subscription status change to Under Amendment instead of Draft**This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the question: Why does the Subscription status change to Under Amendment inste…
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Is there a technical limitation to the number of non standard coverages that can be defined?Release: 22B Summary: We are amending the standard coverage's for product lines in Subscription to non-standard coverage's wherever there is a necessity for minor change…
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Error: Duplicating SubscriptionSummary: Hi All, We are getting below error while duplicating the subscription. Please suggest what could be the reason for this. Regards, Abhi Content (required): Versi…
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Is there an update to when the OSS to RMCS integration will be fixed for Imported SubscriptionsSummary: Based on the current MOSC doc "Imported Subscription Management (OSS) Contracts Not Flowing To RMCS (Doc ID 2808058.1)", a systematic defect has been discovered…
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Sequence of steps to import subscriptionsSummary: We are in process of implementing OSS and as part of the project we are planning to convert legacy data to Oracle. Can someone outline sequence of steps and tem…
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Credit card payments and reporting and reconciliationSummary: After processing credit card transactions is there any way we can identify all the subscriptions that were based on credit card payment method and is there any …
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How to Update Classification Code in Under Amendment Subscription?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: When we create subscription. We need to enter the tax classificati…Nilesh Deshpande-Support-Oracle 41 views 5 comments 0 points Most recent by Nilesh Deshpande-Support-Oracle
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Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…
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Usage Quantity update on Bill Lines after the bill lines have been invoicedScenario: We have a Usage Product item associated with the subscription, we have received a quantity for the usage and it has been interfaced to AR. After which we have …
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How does item specification 'Service Duration Type = Variable' works for inscluded warranty?Summary: Hi All, We have a requirement where Sales Admin should enter the included warranty duration during Sales Order creation. If we are using 'Service Duration Type …Abhishek Nirgudkar 51 views 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle