Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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Subscription Management
Discussion List
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Reminder Process doesn't workSummary Subscription expired in 30 days are not picked upContent Hi, I set up the attached notification rule and template set, and assign it to the subscription rule. Wh… -
Bill immediately for future-dated service contractSummary: Hi, Can you help to validate how to achieve the following use case? Have a service contract created for future dates with one time charge start date: 2024/1/1 e…
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How to avoid subscription numbering skipping large numbers ?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How to avoid subscription numbering skipping large numbers ? Suppo…Arturo Macias-Support-Oracle 31 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle -
How to copy one value from a custom field in Accounts to Subscription Management**This post was created as part of a How to Service Request (SR) Release: 23A Summary of the question: We are trying to copy a value from one custom field in the 'Accoun… -
How can we change the date format in Invoice textSummary: Hi All, Is there any way where we can change the invoice text date format. We are putting Bill TO and Bill From date but based on region we need to change the d… -
What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix ConfigurationSummary: What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix Configuration Content (required): Can any one share documentation references…User_2025-02-10-08-29-32-636 41 views 3 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle -
Is there any way to track the deletion of a subscription?**This post was created as part of a How to Service Request (SR) Release: 11.13.23.01.0 Summary of the question: After the deletion of a subscription, there is no update… -
How to enable Extensible attributes on Meter readings ?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How to enable Extensible attributes on Meter readings used on subs…Arturo Macias-Support-Oracle 41 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle
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Is there a way to initiate BPM approval process for certain actions in SMCSummary: The business would like to initiate an approval for update of certain fields like payment term , is it possible to implement a BPM approval flow for this? Conte…
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Can we customise Billing Cycle ?Summary: Can we Customize the EndDate of the Billing Cycle ? Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code s…
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How can users get access to the Cloud Applications Learning Subscription training?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: As part of our Partner Subscription, would like to have access to … -
Payment Gateway - support Credit Card customerSummary: Where can I found the documentation for the OSM to support credit card customer and using the payment gateway in Oracle fusion? Content (required): Version (inc… -
Is it possible to see the emails sent by a workflow task?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: Is there a way to see the box of sent emails that were p…
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How do you change the sequence value for Subscription numbers?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How do you change the sequence value for Subscription numbers?
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FBDI : Error while creating subscriptions through FBDISummary: Getting below error while trying to create a Subscription using FBDI "The processing of the validation job couldn't be completed. Resubmit the validation job." …
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Automatically Extend Subscription Term - Suspend/ResumeSummary: If we are Suspending or Resuming Subscription using REST API then how can we extend Subscription Term for the Suspended period using REST API. Content (required…
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SQL to get Subscription Rule. Mapping of Subscription Profile with BUSummary: Hi team, We have a requirement to create the Subscription based on API. Please let us know how can we get the subscription profile name. Is this stored in datab…
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Markup on autorenewal is not working for imported subscriptionsSummary: Hi All, We are using autorenewal process for subscriptions. We have imported subscriptions from legacy system without pricing data. Content (required): Renewal …
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Does OSS support custom transaction source other than OOTB 'ORA_Subscriptions'?Summary: Content (required): Hi, We planned to use a custom transaction source when we interface bill line to AR interface table, then run auto invoice to create custome…
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Sending Project Number(Custom) to ARSummary: Since we dont have OOTB integration between projects and Subscription ,we have a client requirement to send the project number(Custom) to AR. We are capturing p…
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How to define first responder wins approval workflow in SubscriptionSummary: Hi All, We have a requirement to define a parallel approver for each BU, and this should follow the first responder win rule. If any of the approvers approve th…
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Is it possible to adjust the price on an active subscription product only for one customer?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is it possible to adjust the price on an active subscription produ…
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Sales Order Number on Subscription & Subscription Product detail pagesSummary: Hi, I am testing FOM/OSS beta feature. I'd like to show SO# on subscription detail page. I noticed that SO# field is available in the subscription and subscript…
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Invoice for Included Warranty SubscriptionSummary: How to generate invoice for an included warranty subscription ? Content (required): Version (include the version you are using, if applicable): Code Snippet (ad…
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How to make internal approval defaulted to Not required in subscription Negotiation settings?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: How to make internal approval defaulted to Not required …Prabhudass Vedanayagam- Support-Oracle 21 views 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle
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Amending Included Warranty SubscriptionSummary: Is it possible to change/amend anything in Included Warranty subscription when it is in active status? Also how to close an Included Warranty before Expiration …
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is there a REST API available that returns all subscriptions for a Bill to or Ship to AccountSummary: We are building a custom integration to subscription managemnet and have a need to retrieve all subscriptions for a bill to or a ship to account . reviewed the …
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Can the Billing Summary - Credit Memo page in Subscription Management be customized?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is there a way to access and customize the Billing Summary - Credi…
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Fetch Subscription Contact Mail ID using reportSummary: Fetch Subscription Contact Mail ID using report Content (required): Need to figure out the set of queries required to fetch the email id of the contact which is…
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Contracts are not created in Active status if original contract has currency conversionSummary: Hi Team, We observed this behavior that renewed contract is not created in Active status when the original contract has the currency conversion and conversion r…