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Benefits
Discussion List
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Coverage start date and previous Coverage end date during OpenSummary: Hi , We have a requirement like this. Employee have their prior enrollments in Medical, Dental, and Vision from prior new hire or last years open Life Event. Wh…
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HSA calculated incorrectly for an employeeSummary: HSA is getting calculated incorrectly Content (required): While testing Open Enrollment event we have identified that the HSA is calculating incorrectly for one…
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Restricting employees to submit a higher option during open enrollmentSummary: Possibility of restricting employees to submit for a higher option Content (please ensure you mask any confidential information): Hi Team, We have 11 options fo…
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Is it possible to create two overlapping enrollment windows for a particular Benefits Program?Summary: Hi Team, We have encountered a scenario where we need to create two overlapping enrollment windows for a particular Benefits program. We need some guidance on t…
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How to clean out pending action items for inactive employees?Summary: I need to clean out the inactive employees who are in the 'People with Pending Actions' items but do not has any action items on them. I have tried various batc…
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Plan that was set to inactive for upcoming year is still showing in Benefit summary .How do we end dSummary Old Plan in Benefit program was inactivated with session effective date 01/01/2021 ,but it still appears in Benefit summary pageContent Hello All, We have a new …
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defining imputed income calculationSummary: Need help in defining imputed income calculation in Benefits Content (please ensure you mask any confidential information): I have defined Company Provided basi…
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Moved: Can options in the Springboard be hidden from a collective agreement category?This discussion has been moved.
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Customizing Left Side Menu under Benefits SummaryHello, Wondering if we are able to configure the left side menu under Benefits Summary to include more quick links? Would like to have more available - similar to what i…
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Eligiblity based upon FLSA StatusSummary: We need to trigger a new hire onboarding based upon the employees FLSA status from their job (Job EFF Category = HRX_US_JOBS). This isn't available via standard…
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Can you change location of enrollment authorization?Is it possible to place the authorization at the end of the enrollment? If so, how do you move it - it is currently at the start? Thank you.
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Why are action items an additional step for users after enrolling in benefits? Are they necessary?I have not been able to understand why action items are a necessary step for users in benefits. It would be much easier for the user if they were required to upload the …
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How to hide total cost section on My Benefits page for FR countrySummary: We want to hide the total cost section which appears in “My Benefits” for employee self service for a specific country (France). (See screenshots in the word fi…
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Open Enrollment Countdown ClockSummary Is there a way to adjust the end TIME?Content We have a deadline on the last day of Open Enrollment of 5pm, but the countdown clock defaults to 11:59pm. Does any…
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Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New HiresSummary: Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New Hires Content (required): We are using the 'Summary of Elections at Open Enroll…
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Benefits Open Enrollment Life Event To Trigger JourneySummary: Journeys for Open Enrollment Content (required): We are considering using Journeys for our Benefits Open Enrollment. Is there a way to trigger a Journey from th…
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How to make changes to a pre-existing rate and coverage calculation of a Benefits Plan?I am trying to change the calculation method of coverage and premium for a Benefits Plan. But nothing that I am doing is changing the coverage and premium amount that is…
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Need help on Voluntary AD&D PlansSummary: In Life Insurance, when employee select select Voluntary Employee Life Plan what ever coverage they are selecting in VEE, same need to select in Voluntary Emplo…
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Fast Formula validation issueSummary: Content (required): Hello experts, if I configure the attached FF as Compensation Default and Override type it works while if the type is Participation and Rate…
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Is it possible to add side menu under Benefit Administration > EnrollmentSummary: Is it possible to add side menu under Benefit Administration > Enrollment Content (please ensure you mask any confidential information): Hi, I'm looking to add …
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Why is 'Edit' enabled on company-paid enrollments during Open Enrollment? (shouldn't allow)Hello, Our employees have company-paid life and company-paid disability. On the open enrollment screen, within one Grouping (Company Paid Life & Disability), the disabil…
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How to use the Self-Service Effective Date to Use field on the Self-Service Configuration task?Summary: I set the field to the Open Enrollment Start Date of 10/25/2023. I was expecting the Open Enrollment Life Event to not be available to employees until that date…
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How to restrict on this group with Employee selection only Spouse or Children are eligiibleSummary: How to restrict on this group with Employee selection only, Spouse or Children are eligible are able choose their options? Is there way we can restrict the Spou…
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How can I add a tile on Benefits Enrollment screen which is a link to an external website?Summary: Hello, is it possible to add a tile on the Benefits Enrollment screen which is simply a url link to an external benefit provider's website? Content (please ensu…
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Though the PDF documents attached when creating a plan It does not show in Me > Benefits pageSummary: Requirement : It is need to attach the insurance policy document for the plans we create inorder to visible them for the employee once they enroll for the Life …
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Adding new contacts/dependents not allowing Family OptionSummary: We have the eligibility that If Employee has no dependents , Employee will see only 1 option "Employee Only" .If Employee has Spouse (Employee will have Employe…
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All employee contacts are not eligible in benefit moduleSummary: Content (required): Hello experts, we loaded AssignedPayroll and Contacts HDL files. However, it seems that all contacts are not eligible to benefit plans. How …
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How to Paused a Life EventIs it at all possible to pause a life event that’s in a “Enrollment window started” status long enough for another life event to be triggered and evaluated to a “Proces…
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How to Restrict multiple certificate pending action getting triggered for same dependentsSummary: If an employee designated dependents in medical dental vision plans. Dependent certificates are triggered for all 3 plans and need to approved for each plans in…
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Same Life Event Processes Successfully For One User While Errors Out For Other UserSummary: We have created an OE Life event. The HDHP Plan has a post-election formula to make employees enroll in HSA plans. But when an OE is triggered the post-election…