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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the…
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Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Backordered Items Defaulting to “Manual Reservation Required” Instead of “Scheduled”Summary: We’re noticing unusual behavior in Oracle Fusion Inventory / Order Management when entering orders for backordered items. Normally, backordered items appear wit… -
How to configure order fulfillment based on item UOM across different warehouses?Summary: I want to fulfill items from Warehouse A when the ordered unit of measure is 'Each' and from Warehouse B when the unit is 'Pair'. How do I configure this in Ora… -
How SUPPLY_QTY, CONSUMED_QTY, NET_QTY and CUMULATIVE_QTY are calculated in MSC_REPORT_DATA tableSummary: Want to understand how SUPPLY_QTY, CONSUMED_QTY, NET_QTY and CUMULATIVE_QTY are calculated in MSC_REPORT_DATA table which is shown in Review Supply Availability… -
Freight charge (OM)-> Freight Line (AR)Summary: Not able to get freight charge flow to AR as a freight line Content (required): Have done all setups as per IG in terms of integration algorithm, service mappin…
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How to identify which line is returned against original order line in fusion for RMA OrderSummary: Does Fusion OM have any seeded field that hold the referenced of original order line for return order (RMA). For example: RMA referenced order shows the referen… -
Order access based on inventory orgSummary: Our client wants to restrict the sales order access based on Inventory org, the option for Data Access Group for Sales order works only assigns to a particular … -
OM Extension Sample Code to get UOM Conversion ValueSummary: OM Extension Sample Code to get UOM Conversion Value Content (required): Hi All, I am looking for OM Extension Sample Code to get UOM Conversion Value defined i… -
Sales Order Management with Products and ServicesHi gurus, We are currently reviewing some options to manage our sales orders where services are associated to the sold items (matrix approach). When selling machines, we… -
Is it possible to remove the E-Mail option from Menu on the Redwood Sales Order screenn?Summary: Hello, Does anyone know if it is possible to configure the Redwood Sales Order screen so that the email options are not present? Content (please ensure you mask… -
schedule ship date is not right when the supply consist of onhand and PO for an order lineSummary: the schedule ship date suggested is a few days later than the PO inbound Content (please ensure you mask any confidential information): request date is 14 Feb, … -
order representative is not imported via sales order FBDIHi Experts, We're using sales order FBDI to import data, and we also input order representative column on DOO_ORDER_HEADERS_ALL_INT sheet. sales order got imported succe… -
Enable Ship to Site Name and Site Number field on Redwood sales order pageSummary: Enable Ship to Site Name and Site Number fields on Redwood sales order page Content (please ensure you mask any confidential information): Version (include the … -
Order Fulfillment - Item Category fieldSummary: Hey folks, what is used to populated the Item Category Description field in the Fulfillment Lines area of an Order? I would have thought the selection of "Order… -
GOP not considering automatic substitutionSummary: Hi All, Can you please help why substitute item functionality is not working, we are trying to demo the substitute item functionality to the customer. Setups: I… -
where allow partial shipments setup will be done in OM cloudSummary: we need to know how partial shipment functionality will work for finished goods and kit items, please note business using GOP IF allow partial shipment is yes ,… -
How to apply a surcharge to the order line,ensuring it prints as seperate line in Invoice?Summary: I would like to apply a surcharge to the order line in Oracle Fusion Cloud, ensuring it prints as a separate line on the invoice. Content (please ensure you mas… -
Redwood Order Management Line SequencingHello, Hoping that this may be a question only but could move into an Idea eventually. On the Redwood Order Management Sales Orders screens, the Line sequences display d… -
How to Import Referenced RMA Order via FBDISummary: Hi Community, Need help on how to import referenced RMA Order via FBDI where original order No. for which the return is initiated can be populated in the RMA Or… -
Sales order acknowledgment report mapping issueHi Team, We were trying to include Customer Item number, Requested Arrival date, shipping instructions in the standard sales order report. Since those fields are not ava… -
In Redwood, EDI Sales Order Revision Shows Version but No Revision DetailsSummary: In Redwood, when creating a revision for an imported EDI Sales Order, the revision version appears under "View Revisions and Related Orders", but the revision d… -
Warning message is not displaying on Redwood page but visible on classic page in order management?Summary: We have written Order management extensions to display the warning message on save at sales order in order management to add particular item on sales order. War… -
TAX Classification Code LOV is not coming in order management redwood page?Summary: When we are creating order on redwood page and selecting tax classification code at order line level LOV is not coming but when we are updating the line then fr… -
Pause Rule for Group based on EFFRequirement: Some lines can fail in Fulfillment system (outside Oracle cloud). We need to pause the fulfilled lines, until all the lines within that Group are fulfilled.… -
Will Back to Back Orders generate both a Transfer Order and Work OrderSummary: Have a situation where we want to set up Make to Order products that need to be shipped out of or DC not the MFG Plant. I have set this up with sourcing rules f… -
Oracle University Training Redwood SCM (OM, Inventory, Procurement, Maintenance, Quality etc.)Summary: Hello, Is Oracle University Training for Redwood SCM (OM, Inventory, Procurement, Maintenance, Quality etc.) available? If not, when will it be available? Any g… -
GSR(Generate Shipment Request) Integration Status"Interfaced" to Sales Order Line StatusSummary: Due to the high volume of sales orders, the line peak is 70K lines per hour. As per development, we are going to use the Inventory GSR(Generate Shipment Request… -
Item substitution not working in Transfer OrderSummary: Item substitution not working in Transfer Order, even if the substitute item is having more than enough to reserve. Note: There is currently no reservation on t… -
REST API Check Availability API for GOP Limits only for 1 Fulfillment LineSummary: Hello, We tried to test the Check Availability Payload with two fulfillment lines, but it gives response for only 1 line can anyone confirm if we can do an avai… -
Redwood Sales Order: How can we use customer item in sales order line?We are testing the new Redwood sales order pages and we are able to find items in the sales order line, but the item picker page is not showing the customer item number.… -
How to manage B2B make with multiple inventory orgs under same BU ?Summary: Say there are 2 inventory organizations (which also act a manufacturing plants) under a BU. Now, when creating sales order the item will either be sourced from …