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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the…
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Business users are unable to update the Requested Ship Date for orders that are currently on hold.Business users are unable to update the Requested Ship Date for orders that are currently on hold. When users attempt to modify the requested ship date, the system throw… -
We are not able to create ATO order using REST API with Freeze Price as YesHi team, We are trying the create the sales order for an ATO/Model item where the price will come from source system and FreezePrice Flag value will be true. We are not … -
We can't enable the ORA_RCS_ENABLE_PROJECTS_IN_SCM_PRC profileSummary: We saw this article and are trying to add the project details to sales order. https://docs.oracle.com/en/cloud/saas/readiness/scm/26b/order26b/26B-order-mgmt-wn… -
In Oracle OM cloud, when a SO gets applied with Credit Check Hold, will there be a notifications?In Oracle Order Management Cloud, when a Sales Order is placed on a Credit Check Hold, are notifications automatically sent to the order creator and the AR credit analys… -
How to hide or disable classic UI pages after enabling Redwood pages for OM?Summary: We have enabled Redwood for Order Management. We would like our users not to use the classic order entry UI. How do we get this accomplished? Content (please en… -
Is it possible to call CPQ Pricing while creating order in fusion Order ManagementSummary: We have a following requirement - Orders are imported to Fusion OM from CPQ. CPQ holds the pricing master and we are importing order with price from source appl… -
can we see the notes entered in sales order redwood page when picking,shippingcan we see the notes entered in sales order redwood page when picking or shipping? -
Cannot run pick wave when supply status = Goods partially availableHi, In several currently created Sales Orders, there are instances where the Supply Status is 'Goods partially available' because a portion of the quantity is Reserved w… -
Getting Error Order management can't run process instance 300001340280525 for sales order.Summary: Hi Team, Business created a order and order having an error with "Order management can't run process instance 300001340280525 for sales order . (DOO-2685208) De… -
How to create only one AR invoice though there are multiple shipments for one sales orderSummary: How to create only one AR invoice though there are multiple shipments for one sales order Content (please ensure you mask any confidential information): One sal… -
My sales order is stuck in "Pending Invoice".My sales order is stuck in "pending invoice" and isn't closing. When I checked, I saw a warning in the "switch fulfillment" section under the "hold" tab. The order quant… -
Is there roadmap to include Auto Allocate field in Pick Wave Release rule in Oracle Cloud in future?Auto Allocate Field in Manage Pick Wave Release rule does not exists in Cloud. Do we have any roadmap to include this field in Oracle Cloud in future release? -
display sequence not ordering the data in LOV order management return reason lookupOrder Management Return reason lookup DOO_RETURN_REASON do not have a display sequence , we added some custom values to the lookup and in order for this custom values to… -
Clarification on Classic UI availability for Order Management after 27ASummary: Hi, we would like to clarify the roadmap for Oracle Order Management regarding the Classic UI. Could you please confirm whether the Classic UI for Order Managem… -
Can prepayments be applied to order management orders in Oracle Cloud?When I create a sales order in order management, can I apply a prepayment to that order? Thanks, -
Order Line get stuck in schedule status in sales orderSummary: Hi Team We have 9 lines in order with different item all item in awaiting shipping but one line in schedule status ran recover errors but it still didnt worked … -
How to create Regions to be used for Sourcing in GOPHi All, Can someone please share any documentation or setup reference how can we create Regions in the GOP. I was able to create Zone but could not find anything to crea… -
OM Cloud - Has someone created any dashboard or report for the credit exposure details like in EBS?Summary: In EBS, there is a credit exposure report which has complete credit information of customer like open invoices, existing open sales order etc. which help busine… -
Job Set status to be marked as warningCan you please help with steps to follow when define a Job Set with serial of steps. If one of the steps in Job Set for an ESS job with Bursting ,if the underlying repor… -
How to Configure GOP to Use Business Days Instead of Calendar Days for SAD Date CalculationHi Experts, Currently, based on our GOP (Global Order Promising) configurations, the SAD (Scheduled Arrival Date) is calculated using calendar days rather than business … -
Order Orchestration Pause Rule to exclude WeekendsSummary: Order Orchestration Pause Rule to exclude Weekends Content (required): Hi, Can you please let us know, how can we achieve Pause rule to exclude weekends. Exampl… -
Can we add overshipment tolerence in create sales order through REST API?Summary: Our requirement is to add overshipment tolerence value at sales order line level in create sales order REST API payload but we are getting below error "Attribut… -
Sales order line status is not getting closed post fulfilment lines is closed post 26B upgradePost the 26B upgrade, we are observing that sales order lines are not being closed even after the corresponding fulfillment lines are closed. This change/behavior is not… -
Dynamic Orchestration ProcessSummary: Hi, We have come across a business requirement where the Sales Order fulfillment stages dynamically change based on the situation. As an example, there could be… -
Update in SSD does not cascade to Work Order Start date in Back to Back Make OrdersSummary: Update in SSD does not cascade to Work Order Start date in Back to Back Make Orders Please advise how to handle this scenario -
How can I enable order management dashboard in redwoodSummary: How can I enable order management dashboard in redwood Content (please ensure you mask any confidential information): Version (include the version you are using… -
How to get order details from the charts on OM Redwood page?Summary: We have created a visualization chart on the Order management Redwood page. Now when we click on the charts on the classic page, we are able to see the details … -
Organization Journey Category Filter SecuritySummary: Despite configuring security on both the Journey Category and the Journey Template levels, all Journey Categories are still visible to all HR users across the o… -
Can we do Scheduling and Reservation at Subinventory levelSummary: Hi Team, Could you please help confirm if we can use the Seeded Schedule & Reserve Steps in the Orchestration for the below Business Use Case: Customer A, Custo… -
Failed to save data for Service Parameter Mapping "Sales" Source "OrderHeader" ServiceSummary: Getting Multiple errors after orders are imported and created.0 Hello Team, for last couple of months we are facing errors while importing the order via OIC (Bo…