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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
sales order invoice is calculated based on ordered quantity or fulfilled quantity in oracle cloudSales Order header is reflecting the actual invoice value but the calculation should be based on fulfillment quantity and not the requested quantity. For Eg : Sales Orde…
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Redwood 26C: An index-related error is displayed on the Order Management screen.Summary: Our environment was upgraded to 26C in July. After accessing the Redwood UI Order Management page, we encountered the error shown in the attached screenshot. Th…
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How to stop billing sales orders after the exact number of billing periodsHow to stop billing sales orders after the exact number of billing periods, even if the contract end date is still ongoing? I created a sales order with a subscription i… -
Multiple Credit Memos generated for a Single Return Order due to Staggered AutoInvoice PickupSummary: Multiple credit memos are generated for a single return order because return lines reach "Awaiting Billing" at different times and get picked up across separate…
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Impact of an Item Being Inactive When Customer Ordered and Customer Orders Enabled is YES in PIMSummary: Impact of an Item Being Inactive in OM When a Customer Ordered and Customer Orders Enabled is YES in PIM
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RMA with zero unit priceSummary: In fusion, we have found for unreferenced RMA line the unit price is showing as zero when the item is end dated in pricelist. Please suggest how we can fix the …
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FBDI Loading sequence not correctSummary: During the mass Sales Order FBDI import, source orders are not processed in a single ascending sequence based on Source Transaction Identifier. All orders in th…
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Process to convert back to back sales order which already have open work order in legacy stystemSummary: We are doing cloud to cloud Migration. The old instance has open work orders which are converted through FBDI to new instance. The sales orders which have B2B i…
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Best Practice & Recommendation to convert Open SalesOrder for B2B (Buy/Make/Transfer) & DropShip sceSummary: We have requirement for converting open sales orders into Oracle Fusion Order Management that include both drop ship and back-to-back items (which could be Buy/…
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Privileges needed to view Sales Orders in redwoodSummary: Hi, I have created a custom role which is a copy of order entry specialist but removing all privileges except "View" privileges. I want this role to have only v… -
SO, header Update and, at the same time, add line-level charge components using the REST API?Summary: We need to update both Sales Order header-level attributes/flags and line-level shipping freight charges with charge components as part of a single business tra…
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Cancellation When Multiple Sales Orders Share One Purchase OrderCancellation When Multiple Sales Orders Share One Purchase Order Please also confirm the standard cancellation behavior when multiple Drop Ship Sales Orders are associat…
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Inquiry: Earlier PO Supply Date Causing OM Scheduled Ship Date to Be RecalculatedSummary: We would like to confirm the expected behavior when the promised date of a Purchase Order supplying a Back-to-Back order is moved to an earlier date. We found t…
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We need to import 1000s of one time customer site for SO: Whats the impactOur client runs marketing campaigns or outside events where individual users can place orders for any specific item. Each individual person's address is added as a new s…
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Redwood Sales Order Copy functionalityWhen we use the Copy order functionality in Redwood Sales Order page , the expectation is the sytem creates copy order and opens the order(as like in Classic) . However …
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Working Service Mapping to integrate OM Header EFF to PO Header DFFSummary Request working Service Mapping details to integrate OM Header EFF to PO Header DFFContent Request working Service Mapping details to integrate OM Header EFF to …
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How to make Cancellation Reason mandatory when cancelling a sales order - Header and Line LevelSummary: Can someone help with setups or a complete OM extension for how to make the cancellation reason field mandatory when cancelling a sales order? Content (please e… -
Different fulfilment method based on the order quantityHello Experts, We have a business requirement where a sales order line should be fulfilled as Drop Ship when the ordered quantity is greater than 5 units. If the quantit… -
How to show Order fullfilment line EFF on Sales Order Lines ScreenHi, We want to show the Order fullfilment line EFF Value on Sales Order Lines Screen. How can we achieve this?
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Shipping method validationWe have not provided shipping method for the header and line in the sales order. Upon submission, we are facing shipping method issue in the sales order Line 1 - ErrorPr…
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Recurring billing not creating multiple invoices on monthly basisSummary: We are using Order management for Service items. All items are bill only items. While creating Recurring billing sales order we have observed that monthly invoi…
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Not able to add a Coverage/Subscription item on the Sales order in REDWOOD UISummary: While adding a Coverage/Subscription item on the sales order in REDWOOD UI, we are getting the below Error: Coverages are supported only when the Order Manageme…
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Profit Center Business Unit Not Derived at Sales Order Line LevelWe have encountered an issue where a sales order was successfully created and submitted; however, the Profit Center Business Unit is not getting populated at the sales o… -
Importing orders in Source Currency and converting to Price List Currency using Conversion ListsWe are checking the feasibility of an integration scenario where an external source system sends a sales order in a specific currency (e.g., USD), but the final sales or…
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Map FOM EFF to RMCS 'Extensible Line Attribute1'Summary: We know that we can map FOM EEFs to RMCS DFFs. Reference Document - What Are The Mapping Extensible Attributes Between Revenue Management And Upstream Products?…
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we are seeing different taxes in Sales order level and AR invoice levelSummary: The issue is Sales order level is showing zero tax amount and the imported AR Invoice showing different tax rate. could you please explain the route cause. we d…
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Error in Order importSummary: We are using FBDI to import sales order and we are seeing this error. When we import the same zip file in lower instances, order is getting created. Lower insta…
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Order total header amount is not reflecting amount of subscription lines (recurring price)Summary: When we create sales order with one or more subscription lines with recurring price, the line amount for subscription lines (recurring sale price) does not add …
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Can we update EFF values on a closed orders?Summary: We usually populate some EFF values on Sales orders which are being used for revenue calculations in revenue management. The users somehow made a mistake of not…
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Currency Conversion Type Changes from User to Corporate During Order Interface?I am creating an order using external pricing and currency conversion. When I use Corporate as the CurrencyConversionType, I receive an error. "Yourimportpayloaddoesn'th…