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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Redwood : Create and Manage Sales Orders - Email Notification Not Working After "Send Mail" ActionSummary: Hello, We are using the Order Management Redwood page, and we noticed that the Email Notification feature is not functioning as expected. Issue: After submittin…
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SCM: Reservation against sales order quantity is incorrectly doneSummary: We really need some clarification on how Fusion is allocating available stock. Below is a real-life scenario for one customer. Let’s assume that we have zero in… -
Order Line Got stuck in Not StartedSummary: Hi TEam Business has created sales order and having issue with one item and the line got stuck in Not started status with below error: Order management can't sc…
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The ESS Update or Close Sales order not closing the order which are partially closedSummary: We have scheduled the ESS 'Update or Close Sales order' however noticed it is not closing the headers which are partially closed. Business has scenario to close…
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Any method to change the Sales Order Header Status from 'Processing' to 'Open' or 'Partial Closed'Summary Currently, the system sets the Sales Order (SO) Header Status to Processing once the order is submitted, while the Line Status shows Awaiting Shipping. If we wan…
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Is there a shared service model for Order Management similar to Procurement?We would like to know if there is a shared service provider model for order management wherein sales order will be entered in one business unit and it will be fulfilled …
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Sales Order Approval Notification Email are not going to ApproverSummary: Hi, I have defined "Sales Order Approval Rule" depending on "Assign to Manager" approvers. When I submit the order I can see "View Approval Information" means A…
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Error response during RestAction while opening a sales order new redwood pageHi Team, We are getting Error response during RestAction while opening a sales order new redwood page for a user. May I know what are the privileges required?
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Is there a way to make price field editable on sales order creation pageHi, Is it possible to make price field editable on sales order page, user expectation to avoid click on edit option and then choose the adjustment type and enter the val…
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Sales Order line status stuck recover order and recover task option disableWe have case where the sales order line status is stuck and not moving to next stage, we have enough quantity available in that warehouse and item attribute also correct…
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Order management （Re question)Raja-san, Oracle expert, Thank you for your answer. Let me send question and request, relating your solution. Question: In case We locate the customer relationship param…
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Getting error in Order orchestration while creation sales order through Transfer DOO-2685208Summary: Getting error in Order orchestration while creation sales order through Transfer DOO-2685208: Order Management can not run process instance XXXXX0000 for Sales …
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Getting Error Order management can't run process instance 300001340280525 for sales order.Summary: Hi Team, Business created a order and order having an error with "Order management can't run process instance 300001340280525 for sales order . (DOO-2685208) De…
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Table with sales orders in errorSummary: Looking for the tables where it is whether a sales order is in error. And what that error is. Content (please ensure you mask any confidential information): I w…
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Prepayment during sales order bookingSummary: Our business is looking for functionality as below During the order booking customer pays lets say 30 % amount as advance payment This should create the AR invo…
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Advance Payments Using Redwood OM UIExploring the Functionality on Redwood based on the following documentation and unable to find Receipt Method Redwood: Get Advance Payments for Sales Orders Can you advi…
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Defaulting warehouse based on business unit, customer and primary salesperson using extensionSummary: We have a business requirement to default the warehouse attribute on sales orders based on business unit, customer and primary salesperson and we cannot find th…
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Primary Salesperson and Sales CreditSummary Primary Salesperson and Sales Credit - these two fields are available on sales order header. If user enters Primary Salesperson, how can we default the same sale…
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Is there a way to avoid splitting the bill when making a reservation through GOP?Summary: For example, we have 75 units on hand. In this state, we created a sales order for 100 units. Then, the split was split into 75 items and 25 items. 75 units wer…
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Need help on applying hold on sales order when sourcing rule is missingThe requirement is to apply the order in hold when the sourcing rule is missing for an item. Order line is getting error but not applying hold on the Sales order.Any hel…
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Unable to submit the sales order after making header additional fields as mandatory in RedwoodSummary: Unable to submit the sales order after making header additional fields as mandatory in Redwood Content (please ensure you mask any confidential information): Ve…
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Unable to automatically release the pause based on the line EFF valuesSummary: We have a business requirement where all the Fulfilment lines should go for Pause by default after the shipment. After that, based on the Line EFF values, syste…
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Can we default forward scheduling method when back to back Work Order is created through sales orderSummary: Currently when back to back work order is created it follows backward scheduling considering schedule ship date in sales order as completion date in work order.…
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Prepayment Sales Order Submission error - RedwoodSummary: We are trying to create sales order for prepayment in redwood 25c. We entered all the details by following the latest release nore but we are gettibng below err… -
"ImportAutoInvoice" Interface Errors Based on Sales OrdersWhen running "Import AutoInvoice" from a sales order, the following errors occurred in the report: ・The item validation organization for the business unit is not set up…
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Source Based PromisingSummary: Hi, We are trying to understand what exactly the 'Source Based Promising' in Check ATP item attribute is being used in GOP. Any useful documents on this will be…
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can we turn off the automatic retrying of failed FBDI loads for customer conversionSummary: can we turn off the automatic retrying of failed FBDI loads for customer conversion Content (please ensure you mask any confidential information): Version (incl…
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Can the dates for the components of a kit item be changed on a sales order?Summary: When creating an order with a kit item (item with a structure), have noticed that the scheduled ship & arrival dates can be overridden for the parent/kit item (…
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Unable to perform Manual Adjustments on a return orderUnable to perform Manual Adjustments on a return order We added the manual adjustments attributes, but changes are not reflecting on the returnorder
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Redwood - Supply Order details for Back to Back Orders in Order Management ScreenSummary: I am looking for Supply Order Details for B2B orders in redwood screen. It was available in classic UI. Content (please ensure you mask any confidential informa…