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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the…
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Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Hold does not stop Pause taskSummary Requirement is only when the Hold is released, the pause should be released. Content (please ensure you mask any confidential information): I am creating an orde… -
Scheduled Ship Date Calculation Logic for a Sales OrderSummary: Scheduled Ship Date Calculation Logic for a Sales Order Content (please ensure you mask any confidential information): For a Sales Order below are the the vario… -
Demand Class not appearing in Redwood UI in Order ManagementSummary: Demand Class not appearing in Redwood UI in Order Management but appears in Classic UI. Content (please ensure you mask any confidential information): Version (… -
How to update Shipping Instructions line attribute on a closed Sales Order Line?Summary: How to update Shipping Instructions line attribute on a closed Sales Order Line? Content (please ensure you mask any confidential information): Version (include… -
Reservation Error When Assume supply is infinitely available is enabledSummary: Hi, I've created an SO for Item 2000151 (qty of 4) with an Available to Reserve of 18. GOP Supply is 18, but the SO line failed. Content (please ensure you mask… -
Sales Order Shipment number generation and uniqueness - SetupSummary: Is Shipment number is unique across sales orders/shipments and Warehouses? Is there any setup which controls the shipment number generation? In case of FBDI shi… -
Can child item availability in a kit be viewed after Estimate Order Availability? How?Summary: Business users need to view the availability status of the child items within a kit, not just the parent kit item, after clicking Estimate Order Availability. C… -
Use of EBS OM and GOP Cloud to run availability check through APIsSummary: If you have implemented EBS OM with GOP Cloud. Please let me know If run availability check through APIs from EBS OM, is there any metric for the avg time the t… -
How to stop the unreferenced return SO line?Summary: How to stop the unreferenced return SO line? Content (please ensure you mask any confidential information): How to stop the unreferenced return SO line? Version… -
Running the Collection Job Set for Reference Object 'Sales Order' multiple times a day.Summary: We have been running the Collection Job set with the below parameters 3 times daily @ 08:00, midday and 16:00, however we are now seeing a performance issue as … -
Create / Add un referenced return line on multiple ordersSummary: B2B customers returns excess material without original shipment order, they inform about returned quantity for each SKU. Using these details, reverse logistics … -
Is It possible to exclude active pricing promotionsSummary: I need exclude quantity promotion when the customer include de promtion code in the order Content (please ensure you mask any confidential information): Hi ever… -
Unable to upload Sales Order Line EFF using Visual Builder Excel plug-inSummary: Unable to upload Sales Order Line EFF using Visual Builder Excel plug-in Content (please ensure you mask any confidential information): Under the Network Monito… -
REST API /fscmRestApi/resources/11.13.18.05/omSalesOrdersSummary: Please, your help. I have seen this REST API in AI Agent studio. /fscmRestApi/resources/11.13.18.05/omSalesOrders It is used to create Sales Orders. Please can … -
Cant create multiple Sales Order lines using Visual Builder Excel plug-inHello Oracle Community, I am facing an issue while using the Visual Builder Excel Add-in to create Sales Orders lines . Issue Description:When attempting to create a Sal… -
How to edit the GSA Indicator for a customer?Summary: I am using the following document to edit the GSA indicator for a customer. https://support.oracle.com/support/?documentId=KB15326 But somehow, I am not able to… -
Unable to backdate an ordered date in Sales Order managementSummary: The client is attempting to create a sales order with a backdated date of January 16, 2024, instead of using today's date. However, upon submitting the order, a… -
Can we apply pre-payment invoice ID while creating a sales order?Summary: Hi Team, Business is having a pre-payment invoice against customer. Can we set paymentID of pre-payment invoice while creating a sales order against that custom… -
Unable to create multiple SO lines using Visual Builder Excel plug-inSummary: Unable to create multiple SO lines using Visual Builder Excel plug-in Content (please ensure you mask any confidential information): Under the Network Monitor I… -
DisregardSummary: N/A Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Oracle Fusion Cloud 25D Code Snip… -
Item Keywords for sales order creation via FBDI and REST APISummary: We can setup cross-reference types and define cross-references (aka alias) to item defined in PIM. Then using Manage Item Keyword Search Attributes, we can incl… -
What is the best practice to debug complex sales orders in lower environmentsSummary: Recently obtained information from support that cloned sales orders do not have 'SOA Data' copied into the clone, and that such orders cannot be used to debug i… -
Is ATP rules screen in GOP for ATP only or CTP (Capable to promise) as well?Is all configurations done in ATP rule screen is exclusively for ATP or CTP as well? Please clarify, thanks. Raju -
Pause rule based on carrier id and Freight Term code not workingSummary: I have created custom orchestration and added pause rule steps after shipment steps but sometime this condition is running and sometime is stucks and given belo… -
Create Order in Redwood Page with receipt method details but not initiate prepayment receipt in ARSummary: Business requirement is to create order in redwood page and provide receipt method and other details on payment form, but prevent the AR Prepayment Receipt crea… -
Enable Redwood UI in Order management Including all features till dateSummary: Does anyone have a step-by-step document to enable the Redwood UI in Order Management, including all features available to date, along with snapshots/screenshot… -
We have a requirement of performing credit check in External system (No credit check in Oracle).We have a requirement of performing credit check in External system (No credit check in Oracle). Basically high level flow is like this - Create order> Order details sen…
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How to skip the invoice step from sales order with particular order type and for a specific customerHi Team, I'm trying to create a customer orchestration process for the below requirement and I'm attaching some screenshots, please advise what i need to amend in the sh… -
BPM rule for manufacturing work order approvalSummary: BPM rule enabled for specific work order type but not working Content (please ensure you mask any confidential information): I want my manufacturing Transform w… -
Pass data from sales order header attribute to AR invoice header DFFSummary: I am trying to pass the Sale order Header field ShipToCountry value from OM to Receivables DFF. I couldn't find any related document for this scenario. Content …