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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Can parent and child items have separate orchestration when ordering kit items?Is it possible to configure Oracle Order Orchestration so that the parent item follows one orchestration process (e.g., for pricing and shipment tracking) while the chil…
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Update or close Sales Order 25B ESSSummary: https://docs.oracle.com/en/cloud/saas/readiness/scm/25b/order25b/25B-order-mgmt-wn-f36840.htm#Steps-to-Enable After enabling the Profile options.. It is errorin…
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Back to Back items not creating supply requests for all lines on a transfer order after 25DSummary: Transfer Orders for back to back items are acting strangely and only generating supply requests for one line per transfer order. Content (please ensure you mask…
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Unable to find Manage Commercial ItemsSummary: Hi, We are enabling Redwood in OM and as part of the setup under "Redwood: Create and Manage Sales Orders", i am unable to find "Manage Commercial Items". I had…
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what table i can use to get requisition from doo_headers_all order (sales order from purchse order)Summary: I need to get the requisition/po details from the doo_headers_all order. i am not sure how to connect both tables. How can we connect? We used this table - oe_d…
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How can I cancel an Order when It's on Credit review Pending without reverting it to Draft?When we have an order in Credit Review Pending, we need to revert it to draft to be able to cancel it. This makes the order not appear in the customer orders. We want to…
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can we 'add absence' using business object in hcm fusion agent or any restriction to use deep linkSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Redwood for Order Management 24D 'Manage Commercial items > Tasks > Configure Index option missing?Release 24D Redwood opt in for Order Management. Within the release doc it mentions the following: Steps to Enable Use the Opt In UI to enable this feature. For instruct…
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How to prevent different Bill to address on Header and Line at sales orderUsers are loading sales orders in which the bill-to address on the header and line levels sometimes differ. As a result, the packing slip fails to print, causing an issu…
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Best Practice & Recommendation to convert Open SalesOrder for B2B (Buy/Make/Transfer) & DropShip sceSummary: We have requirement for converting open sales orders into Oracle Fusion Order Management that include both drop ship and back-to-back items (which could be Buy/…
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Ship to & Bill to Address not visible for CustomersSummary: While creating/managing customers, when we provide the bill to site for ship to purpose, the LOV does not show anything to select. When the same customer is use…
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Order fulfillment line status update to OIC getting failed with 401 unauthorized errorHi Team, We have a requirement where OIC integration will be invoked whenever SO fulfillment status gets update in Oracle. We created custom orchestration process where … -
How to apply a header level discount percent that translates to all order linesRequirement: Apply a discount defined at the header of an order that is translated down to each line. Solution: A percent-based discount needs to be applied to all lines…
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Pros and Cons of Using Order Orchestration for OIC IntegrationHello All, We have a requirement to send shipment lines from Oracle ERP Cloud to an external system using OIC. To accomplish this, we are currently evaluating the option…
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OM Extension to validate for active hold at header not workingSummary: We have scenario to check whether the sales order got particular hold active at header level based on that call integration. Using the method holdExists as per …
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Requirement to create Customer before sales order importSummary: In 25D Release i can see an API customerForSalesOrders to create the Customer before importing the Sales order from a E-commerce software. Is there any Document…
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How to Take Item Back in Inventory from an RMA Where Line Type is Selected Wrongly?Hello Everyone, There's a case where a business user wrongly selected the RMA Line Type. In the system, only referenced RMAs are created. Line Type 'Return for Credit an…
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How to increase timespan for the Pause for Reservation orchestration process step in Oracle fusionSummary: We have a requirement to add the "Pause for Reservation" orchestration process for specific customers. The process should have a timespan for 7 days. In current…
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Payment term to the sales order lines is not defaulted from sales order headerSummary: Payment terms from customer account gets defaulted to sales order header but at the same time its not defaulted at the sales order line level.Is there any addit…
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Bill to and ship to customer contacts are not interfaced from order to subscription through OOBSummary: We have the sales order customer contact details stored in table doo_order_addresses. But unable to find API name for this table. If we have API name, we can cr…
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Multiple Transit Time exists for the AddressSummary: Not able to submit order in Oracle-Fusion (Order Management) with the error message: multiple transit time exists for the Address. I check in 'Manage Transit Ti…
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change a field/action name in order management Redwood page, tried with UI textSummary: I am trying to change the name of the action inside the order management Redwood page from Apply Hold to Cancel Tender and the field from Hold Name to Tender Ca…
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Even we have shippable item and freight in Sales Order we are getting Order date as a invoice dateHi All, Even we have shippable item and freight in Sales Order we are getting Sals Order date as a invoice date, But our expectaion is it should create as Shipment date.…
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Unable to search item while creating Sales order (Redwood page)Summary: Unable to search any items while creating a Sales order (Redwood page). The list of values do not shown any result. Content (please ensure you mask any confiden…
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Where to Register Credit Check Timing in OracleI want to configure credit checks to be performed at the following timing: Order Booking (Order Confirmation) Shipment Confirmation During Shipment Verification Which sc…
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Have all the project driven supply chain screens transitioned to redwood ?We are unable to transition the Order Management module because not all of the projects driven supply chain screens have transitioned to redwood
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Customer Credit limit not considering On-account receipt amount while doing Credit checkSummary: We have created a customer with zero creit limit and then we created an on-account receipt. we have enabled credit check functionality of order management, so n…
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Internal Transfer Order creation returns the auto-generated Sales Order with blanked Ship ToSummary: Internal transfer order is created by navigating to Supply Orchestration > Create Supply Request > select the Destination organization, search item, and input t…
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Unable to pass Custom Headers when calling REST API from Order Management ExtensionSummary: To address a business process, we are trying to call the InventoryReservations REST API (POST method) to create reservations (reserve "On Hand" quantity against…
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Restrict Item & Customer in Sales Order Creation based on certain conditionsSummary: Hi All, Customer is into retail business and has lot of Divisions. In order to restrict the Salesperson to choose an Item from a different Division, customer wa…