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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Redwood 26C: An index-related error is displayed on the Order Management screen.Summary: Our environment was upgraded to 26C in July. After accessing the Redwood UI Order Management page, we encountered the error shown in the attached screenshot. Th…
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Is there a field in Order Management Extensions that stores the creation_mode attribute?Summary: We have received the following requirements from the customer: Restrict users from creating new sales orders through the UI. However, users should still be able…
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Order management can't pause the sales order.Summary: Few non shippable lines going on error with pause rule. However the Recover Error will push the order line further. However, majority of the lines going into th…
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How to manually Amend Subscription Sales Orders in Oracle Fusion Order Management?We need to understand the capabilities and standard business process steps for amending subscription-linked sales orders manually within the Oracle Fusion Order Manageme…
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Restrict Item & Customer in Sales Order Creation based on certain conditionsSummary: Hi All, Customer is into retail business and has lot of Divisions. In order to restrict the Salesperson to choose an Item from a different Division, customer wa…
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Permanent solution for orders getting stuck in Awaiting Shipping status but progressing after ESSSummary: Lately many orders are getting stuck in "Awaiting Shipping" Status and we have to manually progress them by running the ESS "Send Shipment Advice". Is there any…
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Ability to skip Onhand reservation and create Back 2 Back order at Order entry levelSummary: For Back to Bakc orders we ahve a below requirement. Our orders are submitted thru CPQ system and Customer has expectation that when there is onhand availabilit… -
How can I set the Value to NULL when configuring a rule in Data Access Group for Sales Orders ?Summary: We want to restrict the creation and update of sales orders for specific order types. To achieve this, we configured Data Access Group for Sales Orders as shown…
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Fulfillment quantity is null for zero charge order lineSummary: We have a zero dollar line and the fulfilment quantity and date for those lines are null Content (please ensure you mask any confidential information): We are u…
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how-to-do-date-transformations-in-groovy-extensionsSummary: how-to-do-date-transformations-in-groovy-extensions Content (please ensure you mask any confidential information): Version (include the version you are using, i…
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Did not see OUT OF STOCK message for a line item while SO creation redwoodSummary: Did not see OUT OF STOCK message for a line item while SO creation redwood Content (please ensure you mask any confidential information): Unlike the Classic UI,…
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Orchestration process name in FBDISummary: Hi, Has anyone tried to pass Orchestration process name in FBDI? This should improve performance when loading orders through FBDI. However we are seeing that pa… -
OM Multi-Currency Orders – Population of Conversion for Accounting Fieldsa { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} Hello Oracle OM Team, We have a Business Unit th…
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Is there a way to back date a return order in Fusion 26B OM when creating such return order?Summary: Is there a way to back date a return order in Fusion 26B order management when creating such return order? Content (please ensure you mask any confidential info…
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How to show Transit Times in OM Sales Orders ?Summary: Hello Community. Our current client is looking for some answers about how is reflected / calculated in tranasit times in days on sales orders (OM). We defined t…
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Group set of RMA Lines into One Orchestration based on Line EFF Attribute Ticket NumberSummary: Problem Statement We are looking for guidance on whether Oracle Fusion Order Management provides an alternative mechanism to group Return Material Authorization…
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How to verify order line List Price value and line List Price Amount during Sales Order approvalhi Team, during Sales Order approval we would like check the List Price value and List Price Amount values? What attribute can we use to wrote an approval rule? For exam…
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Sales Order Approval Based on Adjustment Type Override Discount PercentageWe have requirement to configure the sales order approval hierarchy based on price override percentage for example. We have a unit selling price of 239. When we apply an…
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All Inbound 850s failing due to Mismatched Message Standard Received in CMKSummary: As of yesterday, all Inbound 850s are failing in Collaborative Messaging Framework (i.e., CMK). Content (please ensure you mask any confidential information): T…
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Freight charge (OM)-> Freight Line (AR)Summary: Not able to get freight charge flow to AR as a freight line Content (required): Have done all setups as per IG in terms of integration algorithm, service mappin… -
Custom Orchestration Process - Skip Ship confirm: Bill after Pick ReleasingSummary We would like to create a custom orchestration process where billing is triggered after Pick Releasing to StageContent We would like to create a custom orchestra… -
Why does supplier site not listed in the local sourcing rule?Summary: We are trying to create back to back intercompany sales order and po. In the sourcing rule we see the supplier but no site is seen. Content (please ensure you m…
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How to fetch the Cost Center in the Charge Account based on the Requester's Department?Summary: We have a requirement to fetch the Cost Center segment of the GL CC using the Requester's Department Name. Can one of you throw some light if you have experienc…
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Looking for the full list of Index Management Sales Order and Sales Order Line attributes.Summary: Does anyone know the complete list of attributes that need to be added to the Sales Order and Sales Order Line in Index Management? Content (please ensure you m…
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How to Auto-Release a Pause Task When Invoice Number Becomes AvailableSummary: How to Auto-Release a Pause Task When Invoice Number Becomes Available on the fullfillment line. Content (please ensure you mask any confidential information): …
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How to restrict customers to create the sales orders using their source reference value extensionHi Team, There is a requirement for our client, to restrict the sales order creation based on the customer source reference value. So, we have the customers from differe…
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Unable to find Manage Commercial ItemsSummary: Hi, We are enabling Redwood in OM and as part of the setup under "Redwood: Create and Manage Sales Orders", i am unable to find "Manage Commercial Items". I had…
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Adding new custom fields on sales order page in Fusion SAAS applicationSummary: We are exploring on options to add new custom fields on oracle sales order page at both header and line levels. Are there any other options to do so other than …
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Redwood Sales Orders Page - Sales order line suddenly disappeared while working and not visibleSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Excel Macro that connects to Fusion Cloud DBSummary: Is it feasible to build Excel Macro to connect to Fusion Cloud DB? The Excel will have some cells that have LOV which should pull data from Fusion Cloud DB usin…