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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Where to assign serial number for Entry at Sales order, work orderSummary: Hi Community Need help on below - @Shabbir M Tahasildar @Yann Consolin-Oracle @Lynn Warneka-Oracle @Adnan Siddiqui-Oracle@Shyam Patel @Thierry Lamote @Victor Ma…
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OM Redwood - Ability to embed OTBI report to create order pageHi, We need an option to embed a custom OTBI report to redwood order management create order page. We need to be able to pass bind parameters to the report. This was pos…
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OM Redwood Customization - Add button with a link to open a custom VBS pageHi, We need to add a button with a link to open a custom VBS page on the Create Order page in Redwood interface. It needs to pass bind parameters to the custom integrati…
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Setting up OM Processing Constraint, can I create Validation Rule Set with Validation Type = API?Summary: Need to set up a processing constraint where RMA creation needs to be constrained if it references an original SO line that is a Final Sale. The Validation Rule…
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Need to map OM EFF to Asset DFF via Service Mapping – is this possible?Hi Team, We request any configuration setup document to pass EFF values from Order Management (OM) to DFF in the Asset module during asset creation. While we found Oracl…
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Can order fulfillment be streamlined via a Central BU ?Summary: We have 5 different Business Units setup in the system currently, which intake sales order independently. Will it be possible to set up order fulfillment throug…
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In 25D, is there a change in the Reservation Task of Orchestration ProcessWhile testing in version 25D for a non–back-to-back scenario, we observed that when the ordered quantity is less than the on-hand quantity and there is an error with res…
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Service Mapping using Shipment DeliveryName to AR DFFSummary: Hi, I am trying to implement the service mapping to map the Shipment DeliveryName to AR DFF by referring to the Oracle Document FA: SCM: OM: How To Pass Shippin… -
Selling business unit profit center at line level RedwoodSummary: Hi, I noticed that Selling profit center BU is not available anymore at line level in Redwood UI. I tried looking into Visual Builder Studio but could not find … -
Agentic AI return order submission getting failedSummary: Agentic AI return order submission getting failed Content (please ensure you mask any confidential information): Agentic AI return order submission getting fail…
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Customer depositHello All, One of my customer has a requirement, where their customers will pay cash as "Customer Deposit" upfront. They tell the client that they will place sales order…
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sales order REST API update carrier IDusing REST API, want to update carrier ID JSON { "ActionCode": "ORA_FOM_UPDATE_LINE", "OrderRevisionReasonCode": "ORA_CUST_REQUEST", "OrderRevisionComments": "Shipping C…
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Dropship Order Lines stuck in Awaiting Shipping in OM after ASN createda dropship sales order is stuck in Awaiting Shipping status after an ASN was created against it. The following processes were ran with no results: Send Shipment Advice M… -
GOP is recommending the substitute item from Rank 1 Whse rather than original item from Rank 2 WhseSummary: Original item has a cost and substitute item doesn't hold any cost. ATP rule has only onhand has considered supply. As you can see below, Whse NR1 has no stock …
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Can we apply hold automatically based on Orchestration processSummary: Requirement is hold the sales order once it is submitted before going into schedule step. can we achieve this through custom orchestration process? Content (ple… -
How to create a salesperson which can be added in sales order?Summary: Hi Team, How to create a salesperson which can be added in sales order? I have a user and that user need to come in salescredit tab in sales order screen. Any r…
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As per business request, we need to amend ship to address when SO line status ='Awaiting Billing'.As per business request, we need to amend ship to address when SO line status ='Awaiting Billing'.
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Query on Implementing Customer Data Approval Workflow in Fusion ReceivablesWe have a requirement from the customer to enable an approval process during customer registration in Oracle Fusion Receivables. The requirement is as follows: one user …
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KeyWord Search not working for Sales OrderSummary: Hi, Keyword search not working in Redwood UI for Sales Order. I have done setup in "Search View for Sales Orders" See below example for Source Order Number Also…
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visual builder update sales order shipping methodwhich REST API that I can use to update sales order shipping method? I tried /fscmRestApi/resources/11.13.18.05/salesOrdersForOrderHub, and /fscmRestApi/resources/11.13.…
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Unable to see deliver to location in sales order screenSummary: Hi Team, When we create a sales order, we have only bill to and ship to customer details. Business wants to have deliver to address to for sales order. Its like…
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is it possible to update fulfillment line status for sales order using standalone soap web servicesWe are Not able to update the order line status using standalone SOAP wsdl Web services. is it possible?
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Unable to see order lines EFF in redwoodHi! I’m trying to populate an EFF at the sales order line level, but I can’t see the EFF on the sales order line UI. Is there a way to enable it, or is there an alternat…
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Unable to pass Custom Headers when calling REST API from Order Management ExtensionSummary: To address a business process, we are trying to call the InventoryReservations REST API (POST method) to create reservations (reserve "On Hand" quantity against…
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Lead Times available at item level in planning specification for drop shipment procurement.Summary: Customer has requirement to utilize different "Lead times available at items level in planning specification for drop ship procurement". Considering following o…
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How to prevent the application of Hold until order is Scheduled..?Summary: Have a user requirement where they'd like to prevent application of Hold on sales order until the order line has been Scheduled, or simply put if user tried to …
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OM Extension:401 Unauthorized error while invoking webservice connectorSummary: I have registered a synchronous OIC integration with basic authentication in the Manage External Web Services Details task. Now I am trying to invoke this webse…
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query to get shipment cutoff time of a sales order fulfillment linewe're trying to get shipment cutoff time of a SO Line , stuck with carrier id in MSC_INTERORG_SHIP_METHODS not matching with any of the carrier in hz_parties or wsh_carr…
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JBO-25013: Too many objects match the primary key oracle.jbo.Key[300000066689474 ].. (DOO-2685874)Summary: We created an extension to retrieve the credit check flag from the customer account profile. In the setup, we have three records: two are deactivated and one is… -
The ESS Update or Close Sales order not closing the order which are partially closedSummary: We have scheduled the ESS 'Update or Close Sales order' however noticed it is not closing the headers which are partially closed. Business has scenario to close…