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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Validate Serial Number During RMA Receiving (Sales Order Return)Hello Team, I’m working on an RMA (Sales Order Return) scenario for serial-controlled items in Oracle Fusion and need to validate only the serial numbers that were shipp… -
Sales Order Stuck in "Shipped" StatusSummary: We have encountered an issue with one of our sales orders, which is currently stuck in the "Shipped" status, even though the associated shipment line status has…
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Return Order AI AgentI’m trying to configure the Generative AI Agent by following the steps in this guide: https://docs.oracle.com/en/cloud/saas/readiness/scm/25c/order25c/25C-order-mgmt-wn-…
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Sales Order Redwood Page customization using VBCSSummary: Sales Order Redwood Page customization using VBCS Content (please ensure you mask any confidential information): We are planning to customize Sales Order Redwoo…
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How to apply credit check hold to a revision after submissionIf the original order is under a credit-check hold, we need any revision to be submitted successfully but then automatically placed on a hold as well. Additionally, if t…
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Mass Update Scheduled Ship Date FBDI w/o revision changeSummary: We are needing to update the scheduled ship date of sales orders in bulk. Currently doing this by going to manage fulfillment lines. Actions - > edit → override…
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Order Revision error for a Source SO -primaryflag attribute is True in source payloadIssue: A Sales Order from a different Source System and Order in Fusion created successfully, however when trying to create a revision of SO in fusion, it hits with the … -
Redwood: Diagnose Scheduling Delays in Order Promising is getting released in 26BSummary: Redwood: Diagnose Scheduling Delays in Order Promising is getting released in 26B Content (please ensure you mask any confidential information): New feature Red…
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Why sales order line numbers are resequencing automatically while copying sales order?Summary: During the process of copying sales orders, line numbers are being resequenced, causing them to be out of order from the original. This issue makes it difficult…
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Sales Order uploaded through FBDI but it's not showing in manage shipment linesSummary: I have uploaded Sales Order through FBDI but it's not showing in manage shipment lines. There's no error in the file Content (please ensure you mask any confide…
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How to restrict Applying HOLD in a Draft orderSummary: The requirement is to restrict user from applying HOLD in Draft status for a sales order. This causes the Order line stuck in "Not started" which got unnoticed …
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Non Shippable lines are showing "Low on Inventory Available =0" message in "On Hand" Column.Summary: When Non-Shippable line is added on the SO then "On Hand" column is showing "Low on Inventory Available =0" message. This is confusing to the user. Can we show …
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Tax is applied on Sales Order for Tax Exempt Customer25A Customer Site is Tax Exempt but on Sales Order the tax is calculated. If the SO is invoiced (post shipment and autoinvoice), the invoice has 0 tax (tax exemption app…
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'Orchestration Process Number' field at order line level with all new Redwood UI (OM)Hi Team, With the All-new Redwood UI for order management, we are unable to see the 'Orchestration Process Number' field at order line level. We wanted to know if there'…
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Ship to address override in header is not refecting to lines ship to addressSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Order Management integration with EBS ARFor certain rebate items we need to use the Bill Only flow but the AR Credit Memo/Invoice should be created in EBS AR. Using Bill Only orchestration, data is inserted in…
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Not able to update orders after Create billing line request started -- (SR 3-33599370251)Please find the sequences of steps we are following currently, --> Create quote in CPQ and submit for order creation. --> Through Mulesoft order has been created in OM f…
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How to use sales order line EFF attribute in Accounting ruleRequirement is to use Sales order line EFF attribute in Cost Accounting-Account rule. The attribute is not available in Source of Account rule.
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Unable to cancel SO lineSummary: We are getting the below error when trying to split line. Order management rejected the revision because the request to apply a hold on order line 2 failed for …
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Percentage of Completion (POC) based revenue recognition for sales order linesSummary: We need guidance on configuring Percentage of Completion (POC) based revenue recognition for sales order lines in Oracle Fusion. Requirement: We have a use case…
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Work Order is not creating in B2B Make sales orderSummary:We created the b2b sales order and supply order also created but while checking the work order number it is showing the following error. Error: You must provide …
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Apply MPA on multiple lines isn't workingSummary: 1.Trying to test the new 26A feature Redwood: Apply Manual Price Adjustment on Multiple Order Lines. For a single order when it is in draft or a new revision - … -
Can we default order type or line type for sales order using transformation rule?Summary: We have a scenario to convert transfer orders to sales order. Can we default some order type or line type based on any transformation rule without any extension…
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RMA Created with Positive Amount Instead of Negative – AR Interface ErrorWe encountered an issue while creating an RMA in Oracle Fusion Order Management, manually override the defaulted item amount but forgot to apply the negative sign. As a … -
Redwood OM Extensions Vs Pre Transform RulesSummary: Redwood OM Extensions Vs Pre Transform Rules we have a requirement to move all the pre transform rules which we have in classic UI we are planning to roll out r…
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GOP Fails to generate supply request: Back to BackSummary: We derive our fulfillment warehouse using the customer/customer site. We also need to use Back-To-Back processing to Buy From a Supplier for items we don't usua…
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Error: We found an incomplete setup that's needed for the Orders in Error KPII have enabled Redwood UI for Order Management, but it is showing this Error in the Home page. Please let me know if anyone knows the fix.
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How to skip a pause based on Order Line EFF logic?We have defined a line level EFF which indicates if the item is stocked item or a non-stock item. EFF name: Make to Order flag (If it is Yes, it is a non-stock item) We …
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Custom Orchestration Process can be multiple confirm or notSummary: Custom Orchestration Process can be multiple confirm or not Content (please ensure you mask any confidential information): We add customer acceptance task in or…
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Changes to Sales Order cause OTM Tender to be withdrawnSummary: Whenever a sales order is changed, it's causing the Tender in OTM to be withdrawn. Content (please ensure you mask any confidential information): I do not know …