Redwood
Discussion List
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Restricting deletion of certain category attachments on the Service request by anyoneSummary: Restricting deletion of certain category attachments on the Service request by anyone Content (required): Hello, We have a business requirement to secure SR att… -
23C Fusion Service Extensibility Features🚀 23C release is available, and we have an awesome extensibility feature for Fusion Service. Here is the list of new extensions. Extensions you can accomplish by using V… -
How to get the current view mode using UI Events FrameworkOverview This tip article demonstrates how to use getCurrentView when integrating a 3rd-party application with Fusion Service. The feature is available in the 23C releas…
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How to quickly create new pages using the service request create fragmentOverview Yes!!! In this tip article, we demonstrate how you can quickly redesign a Service Request Create page, leverage the standard components used by our standard pag…
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'Add Employee' from action bar missing in case managementI have been working on a demo environment from Oracle and 'Add Employee' option is available in the demo environment in Action Bar in Case management. However, when I wa…
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Part details section in Service Request Redwood User experienceSummary: Unable to find 'Part details' section in Service Request Redwood User experience. Content (required): We have enabled the Redwood user experience in the service…
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Extensibility Q&A for Fusion Service Center, Help Desk, and Case ManagementDiscover solutions to frequently encountered challenges in extending Redwood Fusion Service, Help Desk, and Case Management. Explore a continued working list of links to…