Cloud at Customer
Discussion List
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Error adding a payment methodI don't have any payment method. When I try to add a credit card payment method, I enter all the correct data, but when I save the following error appears: "One or more … -
can not get recovery emailI forgot my password for Oracle Cloud, when i want to get email to reset the password, my email address can not receive the password reset email, check my spam folder,no…
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Unable to Create oracle Free tier account even after verification token is getting debitedSummary: Unable to create OCI free tier account, After payment verification money getting debited from CC I am getting an error with default response and can't proceed f… -
How to solve Invalid passcode MTA in the Oracle Cloud InfrastructureFor several days I have been trying to login in my Oracle Cloud Infrastructure. Then I put user and password, so I get a page asking 2-Step Verification. Until here ok, …
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Unable to delete compartmentSummary: I cannot delete any compartment, empty or not. I dont have any policies. I even created a compartment and tried to delete it to not avail. When inspaecting the …
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My Oracle account upgrade is in progress. It's been a long time, more or less 2 monthsSummary: My Oracle account upgrade is in progress. It's been a long time, more or less 2 months. The $100 USD charge was made correctly but I don't see the account upgra…
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tenancy login credential resetSummary: Hi There, Am not able to login my clod account. Getting invalid username password error. Tried to reset the password and not receiving the mail to my Gmail. Nee…
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I can't login to my oracle account...Recovery email was changed... Hacked AccountSummary: I contacted support becuase i wasnt able to receive my recovery email, they said "my account recovery was deactivated" and had to contact technical support whic…
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Issue with Password Reset for OCI AccountSummary: Not receiving password reset link to Gmail Content (please ensure you mask any confidential information): Dear Oracle Support Team, I am experiencing issues acc…
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Oracle Authenticator mobile lost | Disable 2FA | MFA | MFA BugHi Team, I am currently using the free tier Oracle Autonomous Database. Unfortunately, my phone was lost recently, and the MFA and two-way authentication were configured…
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Urgent: Possible Account Hacked - Need Help Regaining AccessHi Support, I believe my Oracle account might have been hacked
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Unable to delete compartmentSummary: Getting failure when trying to delete a compartment Content (please ensure you mask any confidential information): Trying to delete a compartment I had setup fo…
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Unable to create a OCI free account in Colombia RegionSummary: I'm trying to create a free Oracle account, but it seems that when I select Colombia as the region, the payment verification window does not appear. I tried usi…
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I can't login OCI.I am studying OCI using my always free account. I deleted unused resources, but there is a problem that I can't log in later. I also tried to reissue the password. I thi…
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can't find out tenancy name, lost access to my old emailSummary: forgot my tenancy name and can't access the email i created my account with Content (please ensure you mask any confidential information): my original email is …
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request to reset MFASummary: How to reset MFA. Content (please ensure you mask any confidential information): Hi Team, I lost my authentication data due to my mobile phone is broken. And th…
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Cannot restart instanceSummary: Instance became unresponsive after Toronto problem today. Tried to restart it but it fails. Content (required): The instance in question is OCID: ocid1.instance…
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Not receiving a password reset email/linkSummary: I'm not able to reset password Content (required): I tried to reset my password on forgot-password page (https://idcs-a703c3e95a3640c9adb9e91048dcbe25.identity.…
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Hacked AccountSummary: My Oracle Cloud account was hacked. Content (required): On March 21, 2023 at 11:48 GMT-3 my Oracle Cloud account was hacked. I received an email from Oracle say…
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Not receiving a password reset email/linkSummary: I'm not able to reset password Content (required): I tried to reset my password on forgot-password page (https://idcs-b0d9cdabc76d440881bdd800c020b2fe.identity.…
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Issue with Password Reset for OCI AccountSummary: Not receiving password reset link to Gmail Content (please ensure you mask any confidential information): Dear Oracle Support Team, I am experiencing issues acc…
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Tenancy Admin rights are gone for some reasonSummary: Tenancy Admin rights, on my ALWAYS FREE, are gone Content (please ensure you mask any confidential information): Today upon logging into my FREE instance my Adm…
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Please restore default permissions on my instance, lost access to everything even though I'm adminSummary: Please restore default permissions on my instance, lost access to everything even though I'm admin Content (required): A few weeks ago I had noticed that my lit…
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the phone on which I had MFA no longer works and I would like to receive a bypass code for my oracleSummary: the phone on which I had MFA no longer works and I would like to receive a bypass code for my oracle cloud account! Content (required): Version (include the ver…
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Unable to delete compartmentSummary: I have a compartment that shows 0 resources under it. However when I try to delete it it says it can not be deleted due to below two resources. When I navigate …
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Add new emails to the emails sent by oracle - OCISummary: Until now, we receive emails of patches, required actions, ... from the tenants we have to a person's email. We need to add more. Where can we add new ones? The…
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Instance stuck in stoppingSummary: Instance became unresponsive on operation after getting This instance is currently unavailable due to an issue with the underlying infrastructure. If the instan…Jaime Valdiviezo-Oracle 392 views 2 comments 0 points Most recent by Jaime Valdiviezo-Oracle OCI - General
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External network cannot connect to SSHSummary: The new servers I created cannot be accessed via SSH. I can successfully connect to the IP 10.0.0.97 using Oracle Cloud Shell, but cannot connect to the IP 131.… -
Hello, I can't log in to my account and I can't reset my passwordHi, I can't log in to my account and I can't reset my password. I checked my registered email and found that I received an email from the system "Default email has been …
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Can't log in to my account and can't reset my passwordHi, I can't log in to my account and I can't reset my password (I never get the verification email when resetting my password, and I don't get the spam email). I checked…