Dispatch Functionally
Discussion List
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Multiday Activity in OFSCSummary How to schedule a multi day activity in OFSC and engagement cloudContent Hi Community, How we can schedule a multi day activity from engagement cloud to OFSC, 1.… -
Oracle Field Service cloud for DemoSummary temporary access to OFSCContent Hi All, One of our Client is Evaluating Field service tool. But to finalize decision on Oracle we need to present demo to custome… -
Field Service Set up docSummary Field Service Set up docContent Hi All, Does oracle provide any standard template to capture the set up values of OFSC? I couldnt get one. If you have one such c… -
Common Question About Field ServiceSummary i want to know field service FeatureContent Hi I asked before about how I can create service request from Field Service , and I got the answer that I have to cre… -
Custom Activity StatusContent Hi If i create new Activitystatus (enum filed ) means .. How can i fetch the value in Custom(ActivtiyStatus) Based on Default Buttons like end,suspend,Cancelled …
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Technician MobileContent Hi Is there any feature available to check the battery percentage? in Field Technician Please do needfull Thanks, Muthu.E Version 20a
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Common Questions About Field ServiceSummary Common Questions About Field ServiceContent Hi all I have been worked before in custom Field service application, and the cycle in summery was 1- create Service …
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Activity StatusContent Hi , i want to add 'lov value" in Activtiy status is that possible?????. But OOTB Activtiy status field as text field .is this possible to add new value to show …Muthu Elumalai-163427 18 views 4 comments 0 points Most recent by Muthu Elumalai-163427 Field Service
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File Attachment is possible ???Content Hi , I want attach document like PDF,Excell is this possible???... Already "upload "is there but it accept only picture. Use Case: Supervisor need to send pdf fi…Muthu Elumalai-163427 30 views 2 comments 1 point Most recent by Muthu Elumalai-163427 Field Service
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Viewing Link Intervals in Activity DetailsContent Does anybody know if it is possible to view link intervals on activities in OFSC - for example in activity details. We have a new requirement in our organisation… -
Using Teamwork for Part DaySummary How to configure resources to change teams part way through the dayContent In our organisation, we have resources who work together as teams. Generally these tea…
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Upload shapefile that is stored in local hostSummary Upload shapefile not accessible from a public networkContent Hi Is is possible to upload a shapefile that is stored locally in my laptop? From documentation it s…
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Printing from OFSCSummary Looking to get feedback from customers that print, and how they are successfully getting OFSC data to the printed material.Content I'm currently working on an OF…
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Assigning the activity based on lat and long detailsContent Hi Gurus, We are trying to assign activity to the technician's inventory nearby location rather than assigning based on customer location. My one of the option i…
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User Type SettingsSummary User Type SettingsContent Good Morning, Someone with this problem or some guidance please. In the types of users, I made a copy of an administrator profile (see … -
How to change the status of an activity in the pastSummary How to change the status of an activity in the pastContent Activity #### started a week ago by Technician and still it is in started status, we are unable to End…Shailendra Vishwakarma 26 views 2 comments 0 points Most recent by Chris Phillips-119714 Field Service
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Error deleting capacity categories and skillsSummary Error deleting capacity categories and skillsContent Any with this problem? I need to eliminate job skills and capacity categories but it shows me the following …
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Routing / Dispatch not visibleContent Hi, I have setup the Visibility in User Types screen for Routing since by default is not there. Still it is not visible and I am using admin user. Do we need to …Mohana Gopal Selvam-Oracle 9 views 1 comment 1 point Most recent by Mohana Gopal Selvam-Oracle Field Service -
Can i Close the past activity in OFSC which was 1 week oldSummary Can i Close the past activity in OFSC which was 1 week oldContent Activity started on 25/09/2019 by Technician and still it is in started status, we are unable t…
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reorder orders from toa mobileSummary In toa mobil, can the technician change the order of the orders?Content Hi.... In toa mobil is there a possibility that the technician can move the orders and or…
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Filters restricting visible activities based on activity ETA or planned time slotSummary In the activity list view, to be able to view the next activities within a specific period in timeContent Hi, Whenever a technician accesses his activity list, h…
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Show compliance alerts in List View columns and/or activity hintSummary Show compliance alerts in List View columns and/or activity hintContent Hi When moving an activity, compliance alerts are shown in the move screen (ex.: "work zo…
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Send data using Message scenario triggerContent Hi Gurus, I am trying to send a custom field status to external system(REST API/ SOAP enabled) when an activity is started. Aware this could be done using messag…
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How to reprocess the fields from OFSC to CRMSummary How to reprocess the fields from OFSC to CRM when the status in OFSC is CompletedContent HI Guru's, The incidents were completed in the field Service, but in CRM…
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modify the field content of an activity that is already started?Summary modify the field content of an activity that is already started?Content HI I have a query, is it possible to modify the field content of an activity that is alre…
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Clone a InstanceSummary Need a Document regarding cloning InstanceContent Hi OFSC Guru's, I need documentation or step by step guidance on how to clone an instance. Help would be most a…
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move orders so that they are not considered by routingSummary It will be possible to move orders to a type of resource that routing does not consider.Content Our client handles suspended orders that can go several days with…
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See order identifier, when suspending activity.Summary See order identifier, when suspending activity.Content Hello, Our client is using the identify activity by to randomly select work orders. https://www.screencast…
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message to confirm the selected order dataSummary message to confirm the selected order dataContent Hi !! Our client at the time of selecting the next work order, needs to be able to confirm through a message or…
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Start orders randomlySummary Start orders randomlyContent Good Morning , Currently we have 10 orders visible by technician. View image : https://www.screencast.com/t/gIrt4KQTEe2O We require …