Setup
Discussion List
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How restrict the chatbot only on Recruiting module ?Summary: Chatbot has been setting on HCM. When we use the Chatbot we have some subject displayed (link to different module). Even if we do not have the helpdesk module a… -
How do we close the chatbot after completing the conversation automatically?Summary: How do we close the chatbot after completing the conversation automatically? Content (please ensure you mask any confidential information): How do we close the …
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Using ODA REST api to download insight export fileWe are trying to use REST API for Oracle Digital Assistant - Get Export File from oic. At oic side we configured content type as application/zip still we are getting err…
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Error creating a Helpdesk Request using Digital AssistantWe are getting this error in ODA 24.10 while trying to create Helpdesk Request. Anyone got this error and would like to share the resolution. Error message: Oops I'm enc…
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How to open file sharing window automatically in ODA chatwidgetWe need to get multiple files from user . Instead of asking user to click file sharing option multiple times ,can we open file sharing window automatically?
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Digital Assistant is not returning benefits enrollment informationContent Hello - In order for digital assistant to work with benefits the organization name needs to be associated with the user id. When I run the following REST API : h… -
How to hide Severity field in ODA output template - Help Desk skillSummary: We are implementing Helpdesk and Digital Assistant for HCM and we need to hide 'Severity' field on the ODA output template for the "Create Request" intend so th…
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bots-node-sdk pack command failsThe custom component pack command fails when using the `bots-node-sdk pack` command. The screenshot below shows the versions of my npm, Node.js, and bots-node-sdk. While…
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TGZ downloading as file, not folder?When I download the tgz folder from ODA, it is saving as tgz file and therefore I can't see the package folder within it. I've tried opening it in Chrome and Edge and ne…
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Issues with ODA, Microsoft Teams and FA Single-Sign On & Authentication in generalSummary: We have successfully created the ODA bot app as well as the SSO app following the instructions provided by Oracle and also linked the two apps as suggested. Mic… -
How do I personalise resource bundles to capture the variable (Display_Name)?Summary: Would like to understand as to how I can go about personalising resource bundles within Digital Assistant to capture the variable of display name? Will the flow…
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Use Chat for HCMSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Use the HCM Assistant to make inquiries, navigate, and view ta… -
Error: "The service limit for embedded custom component service deployments has been exceeded."SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content"The service limit for embedded custom component service deploym…Dr Surlina Yin-Oracle 106 views 4 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant
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Custom icon for ODASummary: We want to make ODA more personalised to our organisation with a custom icon reflecting the 'personality' of the bot Content (please ensure you mask any confide… -
ODA looking for middle nameWhen looking for my direct report's salary, I enter the Last Name, First Name as this is what is shown on the direct reports record. However if the direct report has a m…
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HCM Assistant Learning Path 1 - Config (Getting Started)SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentWatching Time: 27 minutes (https://blogs.oracle.com/fusionhcmcoe…
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How we can enable notifications and reminders in ODA for ICEV2 and Hiring skillSummary: We have a use case where we want candidates to set up alerts/notifications for desired role/shift criteria and interview process. How we can enable these? Conte…FNU Monika 21 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Oracle Digital Assistant - nameHi, Question for the community - when it comes to your use of Oracle Digital Assistant, curious to hear what kinds of names you've assigned to your digital assistant :-)… -
How do I deploy a Digital Assistant to my Dev EnvironmentSummary: Currently, the Digital Assistant/ HCM Skill is working as expected in my production environment, however I would like to also have it working in one of my dev e… -
Restrict Oracle Digital Assistant responses based upon business unitIs it possible to restrict responses provided through Digital Assistant based upon a user's business unit, and what is the best method to achieve this? For example, user…
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Feedback Options Not Displaying in Digital Assistant Skill FlowImplementing Feedback using Custom Metrics - Thumbs up Thumbs down. I am working on a custom skill for Oracle Digital Assistant (ODA), and I'm facing an issue where feed…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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ODA rebase and Update processSummary Rebasing is failing and lots of error messages that mean nothing at all Content To be honest, I'm losing the will to live with the DA. I have so many problems an… -
How to make the Digital Assistant chatbot icon background transparent in HCM in REDWOOD pagesSummary: How to make the Digital Assistant chatbot icon background transparent in HCM in Redwood pages. In non-redwood pages, we can add an html-markup in the template t…
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Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …Dr Surlina Yin-Oracle 285 views 10 comments 0 points Most recent by Hakeel Khan-Oracle Digital Assistant
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ODA flow step to send email with summary of recent conversation / question responsesSummary: We are looking for a way to ask the user a number of questions and then bundle up the responses into an email and send to our HR team for case management (we ar…
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Oops I'm encountering a spot of trouble. Please try again later...error in Digital AssistantI am getting "Oops I'm encountering a spot of trouble. Please try again later" error when I choose "create help desk request" in Help Desk skill of Digital Assistant. Pl…
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Can we delete bulk lookup values?Summary: We have a requirement where we need to delete the values from the lookup and the count of these values is very large. Do we have any option where we can delete …
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ODA SDK integration Android / iOSSummary: Hi Team, I have followed the ODA SDK integration Android/iOS with the client authentication enabled option. I am generating the JWT token and passing it to the …Sai Vijaya Lakshmi 21 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant