Setup
Discussion List
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can't create service request through HCM Digital AssistantAs the title says, after configuring ODA as shown on the community i'm not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check th… -
ODA with Cloud ERP not respondingSummary: Embedded ODA with Pre-built skills not responding Content (please ensure you mask any confidential information): We are trying to enable ODA pre-built skill whi…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…Dr Surlina Yin-Oracle 831 views 15 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant -
Mandatory Categories for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…Dr Surlina Yin-Oracle 31 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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How to hide Severity field in ODA output template - Help Desk skillSummary: We are implementing Helpdesk and Digital Assistant for HCM and we need to hide 'Severity' field on the ODA output template for the "Create Request" intend so th…
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How-To: Config and Deploy your Digital Assistant in just 4 daysSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge Cloud customers can activate their ODA insta…Dr Surlina Yin-Oracle 2.5K views 20 comments 7 points Most recent by Claudia Gregorio Digital Assistant
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ODA - Authenticating and Calling Conversation Log REST APISummary: Hi all, I'd like to call the Conversation Log REST API from within an ODA conversation (REST API for Oracle Digital Assistant - Get Conversation Log). The ideal…
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No table data and/or foreign keys were provided.When we try to import tables to Oracle Digital Assistant(ODA) then we are getting below error: No table data and/or foreign keys were provided.
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ODA rebase and Update processSummary Rebasing is failing and lots of error messages that mean nothing at all Content To be honest, I'm losing the will to live with the DA. I have so many problems an… -
How do we address employee with ODA using their preferred name?Summary: Need to address employee by preferred name in ODA widget Content (required): We are implementing ODA and I have changed the greeting to address the employee by …
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Oracle Digital Assistant : Instagram (Webhook Channel)Hi Team, I am trying to integrate ODA chat bots with Instagram messaging. I created items below to enable Instagram chat using "Webhook channel". 1. Developer Account 2.… -
How to change header text/icon color in widgetSummary: We would like to change the color of the text/icons in the header from black to white, but that doesn't seem to be in the ODA configurations screen. Is this pos…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…Dr Surlina Yin-Oracle 112 views 7 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How to fetch user's country in Oracle Digital Assistant Custom SkillSummary: We are creating custom skill which responds to questions answer based on user country and answer varies as per country. To achieve this we need API to identify …
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ODA doesn't display salary after a Global Transfer, how can we fix this?Summary: After an employee was global transferred they cannot be provided salary info by the Digital Assistant. What could be causing this and is there a way to resolve …m reynolds-283178 1 view 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can't get Digital Assistant to show in HCMWe configured ODA using the Config and Deploy your Digital Assistant in 4 days documentation. We have completed the setup, however, the ODA will not show up on the HCM s…
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…Dr Surlina Yin-Oracle 262 views 8 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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1Enhancement in AnalyticsSummary: Following is the requirement we have received for analytics "Currently, we feel that the Analytics section of the IDCS ODA has a bit of a limitation when trying…
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Bind user response to REST payloadSummary: We are trying to use the Fusion REST Service to create absences in Fusion based on chatbot input. Is there any documentation available on how to bind user input…Amit Dabke 31 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to call Fusion REST API in ODASummary: Hi Team, we are facing issue while invoking Oracle Fusion REST api (for ex itemOnHand REST API). We are unable to invoke and see the response in the BOT. Could …
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create custom rol…Dr Surlina Yin-Oracle 2.8K views 47 comments 25 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How-To: Default login credentials for Regression Testing AutomationSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge The Hcm skill includes the capability for cu…
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Digital Assistant Requests Get the Response “It looks like you don’t have permission to access thisSummary Digital Assistant Requests Get the Response “It looks like you don’t have permission to access this information”Content Hi all, we're running into the same issue…
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How to manage lower environments as IDCS is not part of P2T clonningHello Team, This question is raised to know the best practices considered today to maintain lower environments in sync with Production enviornment. IDCS is not a part of…
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Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …Dr Surlina Yin-Oracle 151 views 2 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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We need to enable the delivered Oracle digital assistantSummary: How we can enable the delivered Oracle Digital assistant? Content (please ensure you mask any confidential information): Version (include the version you are us…Shailesh Jain_Chhabra 31 views 2 comments 1 point Most recent by Jeff Thomas-Support-Oracle Digital Assistant
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Enable Oracle Digital Assistant for HCMSummary: Not finding Oracle Applications Cloud in Oracle Cloud Services Content (required): Hello all, We are enabling the Oracle Digital Assistant for a client, followi…
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding…Dr Surlina Yin-Oracle 42 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…Dr Surlina Yin-Oracle 401 views 33 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant