Setup
Discussion List
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Is it possible to associate IDCS with OTBI?Summary: I would like to know if anyone has already associated IDCS with OTBI to extract reports. For example: Which intents had the most matches? What is the most searc… -
Is there an updated "Use Chat for HCM" document available?I found a Use Chat for HCM document from Oracle that was from 2022. Is this the up-to-date document? Have the delivered intents changed since 2022?John Livezey 2 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Significance of da.FaIbcsConfigHost parameter in Oracle Digital Assistant Skill configurationSummary: Can anyone share the significance of "da.FaIbcsConfigHost" parameter in Oracle Digital Assistant Skill configuration. Skills extended come with a generic url in…Keerthi Chinthapatla 1 view 0 comments 0 points Started by Keerthi Chinthapatla Digital Assistant & Mobile -
Helpdesk 'SeeMoreResults' TranslationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): In the… -
Resignation access denied from ODASummary: Resignation Deep link opens a new tab with null header and Access denied error message. However user is able to access Submit resignation under Me from the dash…Keerthi Chinthapatla 22 views 3 comments 0 points Most recent by Keerthi Chinthapatla Digital Assistant
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Can we hide the things you can do suggestions without disabling the functionalities?Summary: Hello all, Client wish to hide the questions shown as suggestions but want to use the functionalities. Can this be achieved? Like when we open up the ODA, it on…
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Amplifying Oracle ME for Enhanced Employee EngagementSummary: Redwood apps revolutionize HCM experiences through intuitive search and chat interfaces, infused with AI technologies. The core purpose of this custom skill is …Dr Surlina Yin-Oracle 123 views 7 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How to Invoke OGL from ODAOffice Hour: https://community.oracle.com/customerconnect/events/605599 Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answer…Dr Surlina Yin-Oracle 255 views 6 comments 2 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Digital assistant is showing all notification for the question What's still waiting to get approved?Summary: Hi all, The digital assistant provides employees with details of all completed, withdrawn, and pending approval requests [FYIs] when employees ask questions lik…
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How to change the order of the skills appearing in the chatbotSummary: Change order of skills in Chatbot Content (please ensure you mask any confidential information): Hi All, We are trying to change the order of the skills that ap…Sreeja Arukala-Support-Oracle 5 views 0 comments 0 points Started by Sreeja Arukala-Support-Oracle Digital Assistant & Mobile
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Can employee view history of transactions done by him / her in Digital AssistantSummary: There are multiple transactions which employee does using digital assistant. How can employee access the transactions done by him / her in the past through ODA …
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Top Category Picklist for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…Dr Surlina Yin-Oracle 31 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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can't create service request through Digital AssistantAs the title says, after configuring ODA as shown on the community im not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check the…
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can't create service request through HCM Digital AssistantAs the title says, after configuring ODA as shown on the community i'm not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check th…
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ODA with Cloud ERP not respondingSummary: Embedded ODA with Pre-built skills not responding Content (please ensure you mask any confidential information): We are trying to enable ODA pre-built skill whi…
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Mandatory Categories for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…Dr Surlina Yin-Oracle 51 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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ODA - Authenticating and Calling Conversation Log REST APISummary: Hi all, I'd like to call the Conversation Log REST API from within an ODA conversation (REST API for Oracle Digital Assistant - Get Conversation Log). The ideal…
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No table data and/or foreign keys were provided.When we try to import tables to Oracle Digital Assistant(ODA) then we are getting below error: No table data and/or foreign keys were provided.
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How do we address employee with ODA using their preferred name?Summary: Need to address employee by preferred name in ODA widget Content (required): We are implementing ODA and I have changed the greeting to address the employee by … -
Oracle Digital Assistant : Instagram (Webhook Channel)Hi Team, I am trying to integrate ODA chat bots with Instagram messaging. I created items below to enable Instagram chat using "Webhook channel". 1. Developer Account 2.… -
How to change header text/icon color in widgetSummary: We would like to change the color of the text/icons in the header from black to white, but that doesn't seem to be in the ODA configurations screen. Is this pos…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…Dr Surlina Yin-Oracle 121 views 7 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How to fetch user's country in Oracle Digital Assistant Custom SkillSummary: We are creating custom skill which responds to questions answer based on user country and answer varies as per country. To achieve this we need API to identify …
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ODA doesn't display salary after a Global Transfer, how can we fix this?Summary: After an employee was global transferred they cannot be provided salary info by the Digital Assistant. What could be causing this and is there a way to resolve …m reynolds-283178 1 view 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can't get Digital Assistant to show in HCMWe configured ODA using the Config and Deploy your Digital Assistant in 4 days documentation. We have completed the setup, however, the ODA will not show up on the HCM s…
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1Enhancement in AnalyticsSummary: Following is the requirement we have received for analytics "Currently, we feel that the Analytics section of the IDCS ODA has a bit of a limitation when trying…
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Bind user response to REST payloadSummary: We are trying to use the Fusion REST Service to create absences in Fusion based on chatbot input. Is there any documentation available on how to bind user input…Balaji Vijayakumaran 31 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to call Fusion REST API in ODASummary: Hi Team, we are facing issue while invoking Oracle Fusion REST api (for ex itemOnHand REST API). We are unable to invoke and see the response in the BOT. Could …
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How-To: Default login credentials for Regression Testing AutomationSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge The Hcm skill includes the capability for cu…