Setup
Discussion List
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Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This … -
Can we add a Privacy/Policy consent on candidate experience (Recruiting Digital Assistant)Summary: We have a client requirement, where they are looking to add a pop-up or privacy/policy consent within the recruiting assistant for external candidates who are u… -
HcmV2 Hot Fix: Pending Workers are considered Directs with no GoalsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The Hc…Dr Surlina Yin-Oracle 22 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Can ODA be controlled based on the Legal Entity?Summary: Can ODA be controlled based on the Legal Entity? So if an employee from the UK asks a question about benefits it would prompt a different response than someone … -
How to display the frequently asked questions in Oracle Digital assistantHi all, In ODA, I would like to know if there is an option to capture frequently asked questions by the logged users and display them in the ODA prompts when they access…
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How does Oracle Digital Assistant interact with corresponding Fusion Application?Summary: When Oracle Digital assistant is implemented with basic delivered skills, we only set the FARestEndpoint as the corresponding Fusion URL with which the ODA has …Keerthi Chinthapatla 2 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant -
How to get user context while creating a custom skillSummary: We are creating a custom skill so that employees can apply for absence right from the chatbot. Now, in order to hit the REST APIs to get the desired results we …
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ODA - Archive and purge auto processHi all, In our ODA production environment, we recently experienced DB usage exceeding the critical level. To resolve the issue, we referred to the Oracle document and ar…
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How to disable/hide ODA Chat Widget icon through configuration changes?Summary: How to disable/hide ODA Chat Widget icon through configuration changes? Content (please ensure you mask any confidential information): Instead of removing the r…
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Known Issue: 24.01.02 Helpdesk Search Knowledge Article Intent "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…Dr Surlina Yin-Oracle 384 views 16 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant
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What are reporting capabilities in ODA.Are there out of box analytics or BI subject areas available?What are reporting capabilities in ODA. Are there out of box analytics or BI subject areas available?
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Not able to sync Candidate Experience V2 Skill with the platformSummary: Hi there, We are testing the Recruiting Assistant for Carer Sites in our of our test environments. I never worked with ODA before and I have some issue with syn… -
Chatbot Feedback & Reporting possibilities of it.How can we enable feedback for Chatbot after every conversation with the user? We would like to know the possible ways to implement the same. Currently we have come acro…
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How do I route errors to an appropriate responseSummary: We are in the process of testing the digital assistant and for the most part it is OK. When we get errors though the BOT seems to route the utterance to the exp… -
I want to integrate Oracle Apex Application in Oracle digital assistantHello everyone! We have an oracle apex application with select ai features which we want inside oracle digital assistant . The idea is that when we ask something in the …
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Retrieve RESTAPI JSON selected attributes in digital assistantSummary: Hi Experts, We are configuring a custom skill in ODA (Oracle digital assistant) in the builder flow we have configured a REST-API call which gives output in JSO… -
How easy is it to set up ODA to interact with absence (request, approve, query) on 24c?Summary: From its "out of the box" state, is this a relatively painless configuration? Content (please ensure you mask any confidential information): I'd like to exploit…
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HCM – Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour…
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Need Advice on Choosing Which of Multiple Oracle Digital Assistant Instances for HCMSummary: Need Advice on Choosing Which of Multiple Oracle Digital Assistant Instances for HCM to Use Content (please ensure you mask any confidential information): While…
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How to get the Oracle Digital Assistant Instance refreshed as part of P2T or T2T?Summary: How to get the Oracle Digital Assistant Instance refreshed as part of P2T or T2T? Any specific process to be followed while submitting the Refresh request for P…
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how to change the wording in the ODA response promptSummary: Hi all, We are looking for a way to change a term in ODA response as we prefer. In the existing response, there is a hyperlink named "Schedule time-off" Instead…
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How to edit Oracle Digital Assistant in redwood pages (visual builder).Summary: I want to know how I can edit Oracle Digital Assistant on redwood pages (using visual builder). Content (required): Version (include the version you are using, … -
Exposing Digital Assistant To external siteSummary: Can we Expose Digital Assistant To external site, like same we have in MYHR with chat icon and all? Content (required): Version (include the version you are usi…
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ODA button is not visible in VBCS PageSummary: Hi everyone, I’ve created a chatbot in Oracle Digital Assistant (ODA) that uses ‘create table and form component’. I have added buttons using action (Please fin…
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Need some clarification on implementing MS Teams channel with ODASummary: We are in the process of integrating Oracle Digital Assistant with MS Team Channel. We reached out to MS Team for setup and team came back with some questions. …
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Unable to create Knowledge Group / Knowledge Dialogs in ODASummary: Hi All, There is a functionality of Knowledge Group which is introduced in ODA. We followed standard documentation shared in link below to open the side menu an…
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Rate Your Day: Pulse Touchpoint JourneySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Webcast: HCM customers are encouraged to evaluate…
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How to enable Knowledge Dialogs in ODASummary: We are looking forward to enable Knowledge Dialogs in ODA so as to use RAG functionality which is offered. This is enable better document searches which more gr…
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External candidate skillSummary: Hi - I followed all steps from below mentioned oracle document and enabled OFA for external career site but boat is not responding to any message. I did configu…
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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…Dr Surlina Yin-Oracle 42 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant