Setup
Discussion List
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Hide suggestions from Oracle Digital AssistantSummary: Hello Experts, We have a requirement to hide a specific suggested question from the "things you can do" on Oracle Digital Assistant. Can this be done? For examp… -
How can we restrict a Line Manager from hiring employees via the Digital Assistant Chatbot in OracleSummary: Is there a way to limit a Line Manager's ability to hire employees using the Digital Assistant Chatbot in Oracle Cloud HCM, considering that the hiring function…
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Significance of da.FaIbcsConfigHost parameter in Oracle Digital Assistant Skill configurationSummary: Can anyone share the significance of "da.FaIbcsConfigHost" parameter in Oracle Digital Assistant Skill configuration. Skills extended come with a generic url in…Keerthi Chinthapatla 1 view 3 comments 0 points Most recent by Keerthi Chinthapatla Digital Assistant -
Is it possible to associate IDCS with OTBI?Summary: I would like to know if anyone has already associated IDCS with OTBI to extract reports. For example: Which intents had the most matches? What is the most searc…
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Is there an updated "Use Chat for HCM" document available?I found a Use Chat for HCM document from Oracle that was from 2022. Is this the up-to-date document? Have the delivered intents changed since 2022?John Livezey 3 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Significance of da.FaIbcsConfigHost parameter in Oracle Digital Assistant Skill configurationSummary: Can anyone share the significance of "da.FaIbcsConfigHost" parameter in Oracle Digital Assistant Skill configuration. Skills extended come with a generic url in…Keerthi Chinthapatla 1 view 0 comments 0 points Started by Keerthi Chinthapatla Digital Assistant & Mobile
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…Dr Surlina Yin-Oracle 71 views 4 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant -
Helpdesk 'SeeMoreResults' TranslationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): In the…Dr Surlina Yin-Oracle 2 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Resignation access denied from ODASummary: Resignation Deep link opens a new tab with null header and Access denied error message. However user is able to access Submit resignation under Me from the dash…Keerthi Chinthapatla 22 views 3 comments 0 points Most recent by Keerthi Chinthapatla Digital Assistant
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Can we hide the things you can do suggestions without disabling the functionalities?Summary: Hello all, Client wish to hide the questions shown as suggestions but want to use the functionalities. Can this be achieved? Like when we open up the ODA, it on…
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Amplifying Oracle ME for Enhanced Employee EngagementSummary: Redwood apps revolutionize HCM experiences through intuitive search and chat interfaces, infused with AI technologies. The core purpose of this custom skill is …Dr Surlina Yin-Oracle 122 views 7 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How to Invoke OGL from ODAOffice Hour: https://community.oracle.com/customerconnect/events/605599 Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answer…Dr Surlina Yin-Oracle 201 views 6 comments 2 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Digital assistant is showing all notification for the question What's still waiting to get approved?Summary: Hi all, The digital assistant provides employees with details of all completed, withdrawn, and pending approval requests [FYIs] when employees ask questions lik…
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How to change the order of the skills appearing in the chatbotSummary: Change order of skills in Chatbot Content (please ensure you mask any confidential information): Hi All, We are trying to change the order of the skills that ap…Sreeja Arukala-Support-Oracle 2 views 0 comments 0 points Started by Sreeja Arukala-Support-Oracle Digital Assistant & Mobile
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Can employee view history of transactions done by him / her in Digital AssistantSummary: There are multiple transactions which employee does using digital assistant. How can employee access the transactions done by him / her in the past through ODA …
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Top Category Picklist for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…Dr Surlina Yin-Oracle 31 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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can't create service request through Digital AssistantAs the title says, after configuring ODA as shown on the community im not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check the…
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can't create service request through HCM Digital AssistantAs the title says, after configuring ODA as shown on the community i'm not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check th…
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ODA with Cloud ERP not respondingSummary: Embedded ODA with Pre-built skills not responding Content (please ensure you mask any confidential information): We are trying to enable ODA pre-built skill whi…
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Mandatory Categories for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…Dr Surlina Yin-Oracle 31 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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How to hide Severity field in ODA output template - Help Desk skillSummary: We are implementing Helpdesk and Digital Assistant for HCM and we need to hide 'Severity' field on the ODA output template for the "Create Request" intend so th…
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ODA - Authenticating and Calling Conversation Log REST APISummary: Hi all, I'd like to call the Conversation Log REST API from within an ODA conversation (REST API for Oracle Digital Assistant - Get Conversation Log). The ideal…Manikandan Surendren 26 views 1 comment 0 points Most recent by Prathamesh Sakarkar Digital Assistant & Mobile
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No table data and/or foreign keys were provided.When we try to import tables to Oracle Digital Assistant(ODA) then we are getting below error: No table data and/or foreign keys were provided.
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How do we address employee with ODA using their preferred name?Summary: Need to address employee by preferred name in ODA widget Content (required): We are implementing ODA and I have changed the greeting to address the employee by … -
Oracle Digital Assistant : Instagram (Webhook Channel)Hi Team, I am trying to integrate ODA chat bots with Instagram messaging. I created items below to enable Instagram chat using "Webhook channel". 1. Developer Account 2.… -
How to change header text/icon color in widgetSummary: We would like to change the color of the text/icons in the header from black to white, but that doesn't seem to be in the ODA configurations screen. Is this pos…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…Dr Surlina Yin-Oracle 121 views 7 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How to fetch user's country in Oracle Digital Assistant Custom SkillSummary: We are creating custom skill which responds to questions answer based on user country and answer varies as per country. To achieve this we need API to identify …
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ODA doesn't display salary after a Global Transfer, how can we fix this?Summary: After an employee was global transferred they cannot be provided salary info by the Digital Assistant. What could be causing this and is there a way to resolve …m reynolds-283178 1 view 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant