Setup
Discussion List
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"Ask" icon not appearing properlySummary: The "Ask" icon we set up often keeps appearing in an inappropriate way. Attached screenshot of the distorted icon for reference. Sometimes it appears as expecte…Anshuman Chatterjee 31 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant -
Hyperlink format in the Digital AssistantSummary: There is a requirement where the hyperlink shown in digital assistant needs to appear in red. Currently the hyperlink is appearing in light yellow. Is there a w…Anshuman Chatterjee 51 views 2 comments 0 points Most recent by Anshuman Chatterjee Digital Assistant
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Seeded Skill UtterancesSummary: Managing seeded skill utterances Content (required): I am putting together a digital assistant and for the most part it is fine. I have created a couple of know… -
What are the restrictions for including links in resource bundle messages?Summary: When I include a link in the text within a resource bundle message the digital assistant fails to connect and i just get an error message Content (required): We…
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Driving Engagement with Personalized JourneysSummary: ***New! Amplifying Oracle ME for Enhanced Employee Engagement (post) Both Journeys and Digital Assistant play pivotal roles in Oracle ME. Considering the limite… -
Branding color no longer filling in launch buttonSummary: Upon upgrading to Fusion Cloud Applications 23B (11.13.23.04.0), the color set in the Branding field is no longer filling in the chat icon as it was previously.…
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Editing Standard Answers Intent in Oracle Digital Assistant (ODA) Skills.Dear Oracle Community, I am reaching out to discuss an issue I encountered while attempting to edit the standard answers intent of the skills in Oracle Digital Assistant…
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ODA returning first name and preferred name in response to questionSummary: When testing ODA before rolling out to our users, it was noted that it was picking up preferred name and first name interchangeably in the response. Content (re…
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Standard Feature for Calling Reports on Oracle Digital Assistant (ODA)I wanted to inquire about the availability of a specific feature in Oracle Fusion and Oracle Digital Assistant (ODA). Is there a feature or capability in ODA that allows…
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Can the DA route to reports or generate report in PDF format or any?Dear Team, I hope this message finds you well. I would like to inquire about the capability of Oracle Digital Assistant (ODA) to provide reports. Specifically, I am inte…
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Can the DA route to reports or generate report in PDF format?Summary: Can the DA route to reports or generate report in PDF format?
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Oracle Digital Assistant process to Load the intent's flow at once.Summary: Is there any process to Load the custom messages and flow at once through csv file?Rumaisa Khan 21 views 1 comment 0 points Most recent by Claudiu Postolache-Support-Oracle Digital Assistant
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How do I route errors to an appropriate responseSummary: We are in the process of testing the digital assistant and for the most part it is OK. When we get errors though the BOT seems to route the utterance to the exp…
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Subject: Assistance Needed with ODA Functionality - Request for SupportHello Cloud Customer Community, I hope this message finds you all well. I am reaching out to discuss an issue regarding the functionality of my Oracle Digital Assistant …
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ODA Chat Bot IconSummary: How to Upload the Icon on Server for further usage in digital assistant configuartion Content (required): Version (include the version you are using, if applica…
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Chatbot Icon is not visible in the Home pageHi Team, I have made the necessary changes in the HCM Design studio and when I click on the save button chatbot icon is visible but when I click on save and close chatbo… -
Migration of digital assistant from test to productionHi Team, I am facing the below-mentioned errors while migrating the digital assistant from test to production. The below errors are coming when I added the same version …
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Oracle Digital Assistant - Can chatbot be configured to provide different answers based on criteriaSummary: Can Oracle Digital Assistant be configured to provide different answers based on different criteria say an employee based in France searches for legal policy do…
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Oracle SDK to External siteSummary: What are the steps required to add chat Bot option with ODA SDK to External website? Content (required): Version (include the version you are using, if applicab…
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We are planning to configure ODA icon on Microsoft Sharepoint Pages same as teamsSummary: ODA provides direct chanel for teams but not for sharepoint. so do we need to use Oracle Web Chanel for that? We want to configure ODA icon on sharepoint pages …
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How to get user context while creating a custom skillSummary: We are creating a custom skill so that employees can apply for absence right from the chatbot. Now, in order to hit the REST APIs to get the desired results we …
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Supporting Preferred NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): The HcmV2 skill currently returns the user's Disp…Dr Surlina Yin-Oracle 71 views 0 comments 2 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Custom skill to responding based on user's countrySummary: Following is the use case : We are building custom skill for multiple countries which will respond with the answer intents created in that skill as per country …
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ODA language supportSummary The basic (which comes with Core-HR subscription) chat-bot will be native language supported (auto-detects different user languages and responds in same language…Priyanka More-Oracle 128 views 14 comments 0 points Most recent by Kiran-HCM-Oracle Digital Assistant
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Feasiblity check of digital assistantHi Team, Is it feasible to operate the functions of a third party in a digital assistant? Example: If the user asked a query like I want to see ticket info assigned to m…Haritha 41 views 5 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile
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How to hide Logo?Summary: Hi Everyone! How to hide the Digital Assistant logo temporarily.? I tried using HCM design studio. I unchecked both the option. It did not work. Messaging logo …
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Exposing Digital Assistant To external siteSummary: Can we Expose Digital Assistant To external site, like same we have in MYHR with chat icon and all? Content (required): Version (include the version you are usi…
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Use Chat for CareersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): *** see Use Chat for Careers V2 *** Utilize the C…
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No salary record is showing for my direct reporteesSummary: Hi Team, When i asked the salary of my direct reporter, chatbot is showing a response like "There's no salary on record for Emp Deleep Ravichandran". I have che…
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How to change label/name for chat feature?Hi, Curious how to change the name of the chat feature - as you can see in the image below, the chat opens with the label/name of "Ask" at the top... how can I change th…