Benefits Employee Self Service
Discussion List
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Benefits Comparison Plans tiles not showing configured available plans.Summary: I followed the documentation to complete this feature and the benefits comparison plan tiles are not showing for configured available plans? Content (please ens… -
The participant must be enrolled in a valid plan before designating a beneficiary. (BEN-990153)We are trying to process salary change event for an employee but are facing the below error: The participant must be enrolled in a valid plan before designating a benefi… -
Print timestamp on Summary of Elections at Open EnrollmentHi Hope you are doing well! We have enabled delivered Alert 'Summary of Elections at Open Enrollment' and able to test successfully. However Business wants to print the … -
Rate Calculation based on Age of Spouse or PartnerInviting suggestions from Community Experts for below requirement and review on approaches tried so far: Rate Calculation = (User Inputted Coverage Amount/10,000)X(Age B… -
dependent designation questionSummary: Hi, We have a plan which is purely for dependents and not for employees, however, when we designate the dependents, the employee also shows up as 'You' in the d…
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Unable to Hide view report and print button in Selfservice enrollment pageUnable to Hide view report and Print button in Self service enrollment page —>View report button from —>Under Enroll in Benefits that matters you click View enrollments …
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How to handle leaves in BenefitsHello Team, We have requirement to handle Benefits enrollments when employee is on leave. For eg. Caregiver leave, coverage for the existing plans should continue upto 1…
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Can we hide Comment section on Report a lIfe event PageHello Hope you are doing well! Business want to hide the Comment section on Report a Life Event page through VBCS. However when we tried to access the page in VBCS, ther…
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can we have different rates for different legal entities in the same Plan?Summary: Can the system be set up so that we can have different rates for different legal entities in the same Plan? Example: Employee A works at Legal Entity A, has an … -
Can we hide Self-Service Enrollment Path options (Choose how you want to enroll) on ESSHello We have enabled the Redwood pages for Benefits and Business is performing the end-to-end testing. One of the issues raised by business is to hide the 'Choose how y…
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SSN, DOB, and Gender required for Employee’s contacts in BenefitsSummary: Situation: > Benefits Teams in US wants to make SSN, DOB, and Gender required for Employee’s contacts who are dependents covered under Benefits. > In the past, …
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How to make Disability Type and Disability Status field editable only by benefit adminSummary: We have a requirement to make Disability Type and Disability Status field in 'Additional Info Section' editable only by benefit admins and non editable to emplo…
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One of the Lookup value is not shown in People to cover redwood page under Benefit relationship typeSummary: One of the Lookup value is not shown in People to cover redwood page under Benefit relationship type. But it is shown in Responsive UI Content (please ensure yo…
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Unrestricted life event in two programsSummary: Content (please ensure you mask any confidential information): Client is using Unrestricted life event in two different benefit programs - one for 401k and one … -
Enrollment result didn't satisfy the post election edit rulesHi, Getting the below error message . Any idea how to rectify? I tried making the potential life event to voided. still facing the same error. OR should evaluate the par…
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REDWOOD UI is not showing propertly the Benefits Programs for the employeesSummary: When an employee review her benefits program on Redwood, the program is not showing the latest enrollment, no mather the filter we applied. Could this be becaus…Maximiliano Zuccarino 106 views 16 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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New Hire Benefit Life event did not trigger automaticallySummary: We have a new hire recently and the new hire life event did not trigger automatically. Content (please ensure you mask any confidential information): Only one e… -
Dependent Certification Type of Proof of National Identifier when enabled is not letting upload docHi, We have enabled the below certificates in Dependent Certification. 1.Marriage Certificate 2.Birth Certificate 3. Proof Of National Identifier 4. Legal Custody Certif…
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how to create a link in redwood pageHi Experts, Can anyone explain how to create a link (need to keep a URL in the link, so that employees can access and review the data) in Before You Enroll/People to Cov…
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Reduce insurance coverage amount by certain percentage of coverage at 70 and calculate ratesSummary: Looking for ways to configure automatic coverage reduction based on age for life insurance plan, without using Fast formula Ex : reduce coverage amount entered …
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how to hide additional info section inside personal create new contact pageSummary: Navigation: Me→Benefits→Before you enroll→create contact→additional info section. Requirement: to hide Additional Info section I refer the similar post but this…
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unable to see the life event under the Self-reported life eventSummary: Employee has reported a life event from the self-service and is in the submitted state. Admin can see number 1 under self-reported life events in the overview s…
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Dependent Coverage Start Date Formula - 15 days after Date of BirthSummary: We have a requirement that a new born child (14 days and below) can be enrolled but the coverage should start when the child reaches 15 days old. We tried creat…
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How do I enable the Benefits Analyst AI Agent?Summary: According to the article below, "the benefits analyst AI agent is available now". Besides the Customer Connect session on December 9th, is there any other docum… -
How to hide “Beneficiary Organizations” region/section on “People to Cover” Redwood Page?Summary: On the Redwood UI Page for "People to Cover", we intend to hide the "Beneficiary Organisation" section as it is not applicable for our implemented countries. Bu… -
Benefits: How to void potential life events in mass?Summary: Hello, Is there a way to void or delete these potential life events in mass? We want these 2 potential life events to be deleted in mass as every employee has t…
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Unable to add Custom Email Address/HR Help Desk Link under "Need Help? Contact us" OptionHello Team, We have a requirement to add a custom email address or HR Help Desk link under the "Need Help" option, which is currently available under the Me > Benefits p… -
How to hide the additional info section on the people top cover page in the benefits self service.Summary: Unable to find the' Rule' option in the VB. Trying to hide the whole additional info section on the people top cover page in the benefits self service. Can some…
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Restrict user from adding Provider during life eventHI, The user is able to add a provider whenever there is a life event. Is there any chance to block the user from adding the Provider to the system? Please let me know. … -
If medical coverage is waived, Tobacco/Tobacco User should not allow any option.Summary: If medical coverage is waived, Tobacco/Tobacco User should not allow any option (EE Only, EE and Spouse, Spouse Only) to be selected. This is a premium surcharg…