Help Desk
Discussion List
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Cost center Info HDL Load for DepartmentHi All, Have anyone loaded cost center for the department through HDL, Please help me with any sample dat file for successful loading. Thanks. -
Is there any Report for login status and page response times for HCM?Summary: Hi, We are looking for a report provided by Oracle which can give details of login status and page response times. Is there any report which only be provided by…
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Is it possible to add employee details from assignment screen into service request details page?Summary: There is a requirement where customer wants to see assignment data, person data in the service request screen while creating a service request.
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Checklist Email Notification: Only 1 task is showingSummary: Hello, We have a created a checklist. In the display settings we have checked the values as shown in the screenshot. Also, the checklist contains 3 tasks. And f…
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Unable to trigger notification to agent when SR has been assignedSummary: Trigger notification to agent when SR has been assigned Content (required): Object Workflow has been created with the following condition with event point as 'W…
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Core HR Dump - Question on Checklist TemplateSummary: Hello, Can someone provide the correct answer? I'm unsure between A and C. Thanks Content (please ensure you mask any confidential information): Version (includ…
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Activity status changeSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Oracle Core HR Dump - Question on GradeSummary: Hello, Can someone provide the answer to this question. A is the correct answer. I'm guessing between B and C; C is the correct answer. However, I'm unsure. Tha…
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Not able to add work email address or edit work email address To DateSummary: Not able to add more than a work email address or edit work email address To Date. Is it a restriction in Fusion to add more than one work email address? why fu…
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Oracle Core HR Dump - Question on Global TransferSummary: Hello, Can someone provide the answer for this question. Answer C,D is correct. But I'm unsure between answer A and E. Thanks Content (please ensure you mask an…Tanusha_Ragooah 55 views 2 comments 0 points Most recent by Tanusha_Ragooah Human Capital Management
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2 Records for Employee due to Global Temporary AssignmentSummary: Hello, We're facing the below issue. Employee is hired on 8th june 2023. The client has then performed a global temporary assignment on 1st october 2023 where t…
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Does custom Alert Scheduling copied in the lower instance when refreshed from P2TSummary: Hi Experts, Can anyone confirm if Alert composer schedules gets cancelled on the lower environment after a P2T refresh, and do we have to manually cancel alert …
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Preferences to be renamed to DelegationSummary: My client requirent is to change action name in approval notification - Preferences to be renamed to Delegation . I need to know the feasibility and impact of c…Poonam Raichandani 21 views 2 comments 0 points Most recent by Poonam Raichandani Human Capital Management -
Is it possible to Cancel Work Relationship of a pending worker via HDLSummary Is it possible to Cancel Work Relationship of a pending worker via HDLContent Hi Team - Is it possible to Cancel Work Relationship of a pending worker via HDL? T…User_2025-01-23-23-27-49-795 150 views 5 comments 1 point Most recent by MarkPescatrice Human Capital Management -
There's a transaction regarding salary change now in transaction console.Summary: There's a transaction regarding salary change now in transaction console it's only showing transaction Name and Transaction id, is there any way to find exactly…
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Is it possible to change the automatic assignment of queues.Summary: Hi All, Is it possible to change the automatic assignment of queues. For example, the [Category: Academic Probation – Fixed Term Appointment] is automatically a…
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Manage Build / Migration of Redwood HR Helpdesk UI configurations in Multiple Environments of FusionSummary: Manage build/migration of Redwood HR Helpdesk UI configurations in multiple environments of Fusion, acknowledging the Oracle limitations 1) ONE VB Studio instan…Nizam AB Mogal 364 views 9 comments 2 points Most recent by Muzammil Aman Siddiqui-Oracle Human Capital Management -
Can we set a FYI in the middle of approval in case manager rejects the resignation?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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How to default a field value on New help desk request page. Please share the steps to achieveSummary: Navigation: Help Desk> Create Request. We need to default the value of "Requested RFA Distribution" field value to "on Cycle" when "Request category" drop down …Mallikharjun Purilla-Oracle 73 views 4 comments 0 points Most recent by Edson Junior, Oracle Human Capital Management
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Hi One of our HR is facing this issue while doing some transaction through alert notificationSummary: here you can see when he clicked on that transaction from notification bell new window opened but the display texts are not visible we have cleared cache tried …
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Can we correct a terminated assignment record?Summary: We are trying to correct the People Group of 800+ employees' inactive terminated records. We are correcting the latest action record which is the Termination ac… -
Alert composer: Retrieving data for next 3 months from current date is not workingSummary: Hello we have a requirement to trigger a probation alert 3 months prior before the end date. We have created a sql query to test the data first before we move t…Tanusha_Ragooah 52 views 2 comments 0 points Most recent by Tanusha_Ragooah Human Capital Management
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How to export Organization Tree with only active items?Summary: Hello, Our client has downloaded its organization tree in excel format. However in the extraction she told us that there are inactive departments also. She only…Tanusha_Ragooah 63 views 1 comment 0 points Most recent by Aliasgar Khambhaty-Oracle Human Capital Management
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Assigned To field is coming up blank for AgentSummary: "Assigned To" Column is not showing up on the Agent/Admin Landing Page Content (required): The SR is routed to the agent, the agent is able to access the SR but…Ananta Prasad Ray 49 views 11 comments 0 points Most recent by Dave Saxon - Systems Analyst Human Capital Management
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Unable to terminate an employeeSummary: Hello, our client is unable to terminate an employee. It's failing on the transaction console. Issue description on transaction console says, 'You can't change …Tanusha_Ragooah 34 views 1 comment 0 points Most recent by Matthew Myers - Support-Oracle Human Capital Management
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Default Worker Category using Grade - Autocomplete Rule not working for approved use caseSummary: Hello, We have already enabled autocomplete on our client's environment. However we have the following requirement. If Grade is between SG1 to SG6, worker categ…Tanusha_Ragooah 12 views 2 comments 0 points Most recent by Tanusha_Ragooah Human Capital Management
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Payroll Relationship disappears after employee is rehired.Summary: Hello, On the Hire an Employee page, we had enabled the payroll sections. After that we had create an autocomplete rule which defaults the field automatically a…Tanusha_Ragooah 41 views 4 comments 0 points Most recent by Danny Cusnir-Oracle HCM Experience Design Studio: Autocomplete Rules
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What is the difference between Owner and Performer in a checklist task?Summary: Hello, I have tried searching on 'What is the difference between Owner and Performer in a checklist task?' but could not find any information. Can someone provi…
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Got email 'Paas User Profile has been updated' when no changes have been done.Summary: Hello, Our client has received an email which consist of the following details. See below screenshot. As per client , she told us that no changes have been done…Tanusha_Ragooah 31 views 2 comments 0 points Most recent by Lakshmi A-Oracle Human Capital Management
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Is it possible to default the worker category field based on grade?Summary: Hello, Our client has the following requirement. He wants that the worker category field should be automatically populated with a value based on grade level. Is…Tanusha_Ragooah 42 views 2 comments 0 points Most recent by Tanusha_Ragooah HCM Experience Design Studio: Autocomplete Rules