User Experience
Discussion List
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Next Gen Help Desk - Field Triggers in Visual BuilderSummary: Looking for advice on how to replicate Field Triggers built for Classic Help Desk using Application Composer in Visual Builder for Next Gen Help Desk Content (r… -
Need clarification on User Subscription utilizationSummary: Will the Inbound Email communication be considered as a separate user and utilize one user subscription license Content (required): Hi All, This is for my basic…
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Change the link provided in emails from TaleoTaleo currently sends emails for requisition updates to users. These emails contain a link directly to the requisition. In our environment we use SSO for user login and …AndyWibb 31 views 1 comment 0 points Most recent by Kathy DiPaola-Oracle Taleo Business Edition (TBE)
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Is Case Management part of NextGen Help Desk?Summary: Could someone please help me understand if Case Management is part of NextGen Help Desk? Content (required): We are implementing NextGen Help Desk and would lik…
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Single Sign Out setupSummary: We currently have single sign in configured with Azure AD for our Taleo instance, however when a user logs out they are taken back to the local login page which…
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Inactive assignments of an employee are currently being displayed in the HRHD Agent UISummary: Inactive assignments of an employee are currently being displayed in the HRHD Agent UI, which can be confusing for users. Specifically, when creating an HRHD re… -
How to Audit User Integration Activity in Fusion Cloud ERPSummary: I need your guidance/ suggestions here. A cloud customer is using generic user for the conversion activities where multiple people log with the same user accoun…Sivaprasad Puligadda-Oracle 41 views 1 comment 0 points Most recent by Lakshmi A-Oracle Oracle Guided Learning
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AZA: Rename Button Labels in HR HelpdeskSummary: Hi Team, We want to rename the button labels in HR Helpdesk. Example: We want to rename the Save and Close button in create SR page to Submit. We tried using Ap… -
How to create a Descriptive Flex Field in HR Help Desk - Create Service Request PageSummary: Hi Team, We have a requirement to create a Flex Field of Username in Create Service Request Page. But, I'm not knowing which Module or Name I should choose to c…
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Milestones are not visible to SRSummary: I have created availability and exceptions using subscription management, and even Milestones are defined as the first response and resolution metrics, the proc… -
Customize error message when mandatory field is not filled by emp created in Application ComposerSummary: When "Management Information" category is selected in Service Request, additional fields will be captured on creation page of Service Request which are mandator… -
Notification to agent when SR marked as CriticalSummary: Notification to agent when SR marked as Critical Content (required): I have configured the email template and Object workflow with following condition. However …
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Export Planning data into Flat/CSV from ExportSummary Export Planning data into Flat/CSV from ExportContent We are Working on solution where Demand Planning Remains in Cloud whereas Supply Planning Sits in On-Premis…User_IZCYX 70 views 7 comments 0 points Most recent by Goutham.Manthri Supply Chain Planning and Collaboration
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Updating Planning Table (Editable Measure) using REST Api / SOAP UI/ CURLSummary 19A provides End Point access via Rest API to the Planning Data Tables, but what is the way to Selectively update the data (editable Measures only) in that table…DHIRAJ RATHI 84 views 2 comments 1 point Most recent by Goutham.Manthri Supply Chain Planning and Collaboration -
Trigger email notifications based on Help Desk QueueSummary: Trigger email notifications based on Help Desk Queue Content (required): We have a requirement to trigger an email notification to agent when SR has been assign…
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Restricted access to SRs based on Legal EmployerSummary: Restricted access to SRs based on Legal Employer Content (required): I have configured the 'Service Assignment Rules' based on Legal Entity and Category. Hence …
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Transfer Price from Integration is not updating Transfer Price in SFO for Internal TransfersSummary: Transfer Price from Integration is not updating Transfer Price in SFO for Internal Transfers We have scenario where Inter org transfers(with Transfer Price from…Rohit Bapat 31 views 2 comments 0 points Most recent by Arunkumar S-Oracle Supply Chain Financial Orchestration
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Is anyone using Attribute based Planning for Creating Supply based on various sizes for same item?Summary: Attribute based Planning to net Demand and Supply based on Size attributes from Item Order Capture for Supply planning recommendations. Content (required):We ha…Aniket_D 121 views 3 comments 2 points Most recent by Sovan_-Oracle Supply Chain Planning and Collaboration
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How to activate job alerts in Career Center?Summary How to activate job alerts in Career Center?Content Hi All, How to activate job alerts in Career Center? Version 18 C -
Dynamic smart tip based on the value selected from drop down list of a fieldSummary: How to create dynamic smart tip based on the value selected from drop down list of a field. For example: If we take the Job field having drop down values (Sales…Swarnalatha Bhogolu 51 views 1 comment 0 points Most recent by Ashutosh_Sahu-Oracle Oracle Guided Learning
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Can we mass update 'Assigned Unit' at Routing level in Simulation Set via REST APISummary: We have requirement to update 'Assigned Unit' at Routing level in Simulation set. But since we have 1000's of routing, we were looking for mass update option. D…Ramesh Choudhary 11 views 1 comment 0 points Most recent by Prateek_16-Oracle Supply Chain Planning and Collaboration -
Can we embed Intelligent Advisor interview into knowledge articleSummary: Hi Team Can we embed Intelligent Advisor interview into knowledge article Content (required): As per the oracle documentation, it says It is possible to embed I… -
Integration between Appointment Task and the Activities updatesSummary: When Appointment task has been added to Help Desk Request, the meeting schedule will be created in the 'Activities' work area from where we can trigger the meet…